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Auto Service reviews in King Of Prussia

  • A
    They ordered the part that afternoon and returned the car to me the next day. The car is working great again. Very honest and Very Reasonable price for the repair including towing charge. Highly recommended this shop.
    - Lew B.
  • A
    Purchased a hybrid car. Received instructions on how to operate it. Got a long test drive. Had some minor service things, which were promptly taken care of. Very happy with the car, and with the experience of buying it there.
    - Grace B.
  • F
    This garage was recommended to me by a good friend. My friend is a good friend just misguided, but this garage is not a good garage. The owner takes advantage of women. Over charges and also charges for incompetent work. He does not stand behind the work his mechanics do. Look at his history. Good with men customers but treats women ignorantly and tries to take advantage of them. I followed my friends��� recommendations and took my car there for just an inspection and new battery. He charged me $210.00 to fix my trunk which had been damaged a month earlier by a rear end accident. Lights were not broken and worked fine. I never asked him to fix the trunk. I have a body shop that I have used in the past and they are very reasonable and do GOOD work. For $200.00 more I would have had a new looking and working trunk because they know what they are doing and they do great work. He called and told me After the trunk work was done. STUCK....I went to pick up the car and looked at the trunk and was disgusted because I thought they had made it worse. They claimed it was fixed but I could see the only thing that was different was the bottom lid. On the bill it stated Repaired deck lid and latch. I felt discouraged because I had been taken advantage of again. I told my friend that I didn't know why they even touched the trunk. He wanted to see it so I use my key switch and the trunk open and a large black plastic lock cover fell down. I don't know much about trunks, but I know that is not what I should see after paying $210.00. I looked at my friend and said Great Repair Job and shut the trunk. I drove the car several times. Kept it parked it in my garage during the winter months never using the trunk. I have another primary car that I was using. I did not try to open the trunk until last week. The trunk wouldn't open. Left a message and owner called me back with a major attitude. I explained what happened and he immediately claimed he never said it was fixed. (Then why did I get charged $210.00 for a repair?) I explained the latch cover had fallen off while my friend was standing there. I didn't know the trunk would end up being locked. He got a sarcastic tone and said OK bring it in and we will take a look at it. I got a gut feeling he was already planning to charge me again. This time I didn't ignore my gut. I mentioned to him that I didn't want to pay him more money to fix my trunk after already spending $210.00. Again he claimed he never said it was fixed. (Hello...what kind of an excuse is that?) He then changed tactics and said OK, bring it in. He said, "You are telling me that if it needs any more work or parts we will just tape it shut the same way it was taped when you dropped it off" Right"?. I never said that.... but he remembered the trunk had tape on it. Amazing how selective his memory was. Again I had my own body shop I was going to use and he is not a body shop. How ignorant can a business owner get? I was being honest and this is how he thought he could treat me because I was holding him accountable for charging me for repairs that his staff didn't do correctly or completely. I have had to wait and save additional money for the body work because I lost $210.00 on his wannabee repair. Why would I take a car back to a garage that had already taken advantage of me and when the owner was openly treating me this way? I did not ignore my gut feeling this time. I will have to take the loss but good mechanics are hard to find. Greedy mechanics and garages are easy to fine. Check out the news you will read about and hear how easy it is for a garage to overcharge and lie to make a profit. I am going to tell everyone man and woman what he did to me. Perhaps a man can deal with him and call him out and not take his crap when he tries to shovel out the bull and attitude. Better yet, just say away. Your time is better spent looking for a good mechanic.
    - Hollis C.
  • F
    I WILL NEVE GO TO THIS SHOP!!!!
    He got mad at me because I told him that I had direct fit parts, and that all I needed was labor. He didn't want to give a straight answer, got frustrated after I asked him how long it would take, or how much their shop charges per hour, and hung up on me.
    He was rude, and unprofessional, I am SO HAPPY THAT I DIDN'T WASTE MY TIME GOING TO THIS SHOP!!!!
    HORRIBLE FIRST IMPRESSION, AND THE WORST CUSTOMER EXPERIENCE I HAVE EVER HAD IN MY LIFE!!!!
    - Rocco S.
  • A
    We have been customers of Bob Wilson Gulf for well over 10 years.  He and his team do great work and are honest and fair with their prices.  I have had the most simple jobs of oil changes and inspections as well as the big jobs like a shift cable and a Throtle Body Replacement for a rough idle.
    - Michael K.
  • F
    Horrible customer service and deceptive business practices. I purchased a deal from them for a $119 remote starter. They told me that my car would require extra work so it would cost $399. They told me the dealer would charge at least $800. I thought it was a good deal. I called the dealer to check their prices as the dealer is always outrageously priced, I was shocked to discover it was only $385! They lied to me... When I called back to inform them of the information I found and to cancel my deposit they became angry. They tried convincing me that the dealer is not using factory parts and there is no warranty...umm don't think so! The owner got on the phone and told me he was declining my business. Great, that's exactly what I wanted. Stay clear of this place.
    - Raymond F.
  • B
    My appointment was for 8:30. No one showed so at 8:42 I called number and was told person was 5 min away. By 8:52 I can to call to say I was leaving bc I had a 9am home bound patient to see. I never did get a chance to talk to person who detailed my car. It was raining this am. Inside of car was addressed well. The outside had no shine.
    - Jessica P.
  • A
    I spent $150. Everybody was really professional, the person who takes you in to get the process started is very knowledgeable and they do a good job. I've been with them for about 15 years. They're a great Toyota dealership and I would take any of my brands of Toyota vehicle to them.
    - Don H.
  • A
    Elliot and his guys were terrific!! I couldn't be more please. I loved the idea they came to my house. I would recommend them in a second and will use them again. They were very professional and did a wonderful job.
    - Linda f.
  • A

    Leased a 2015 Volvo from Wynn, dealing with Sandy Mason-Bealer and Ben Cook. Sandy was extremely responsive to all my inquiries, especially email questions I had after visiting the dealership. She also made suggestions to help me save money on the new car, and spent 2 hours with me when the car was delivered to me, in order to explain all the features. She very quickly ordered two additional accessories I decided I wanted after I took possession of the car.





    Ben Cook, the sales manager, spent a significant amount of time with me when I ordered the car, so that I could understand all the numbers in the lease calculations, since I am fairly new to leasing. He went above and beyond the call of duty in answering all my questions. In addition, Ben met the lowest price of the Leasewise Quotes I obtained, AND also gave me an extra $500 off the price of the car just before delivery, passing on a special deal from the manufacturer in effect at the time the (ordered) car arrived.





    The service people I have dealt with so far have been superb. VERY friendly, and knowledgeable. This is in contrast to the service people at Keystone Volvo in Berwyn, by the way, who although knowledgeable, are extremely unfriendly.





    I plan to lease a car every 3-4 years, and will be back to Wynn every time.


    - Sandra S.
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Auto Services in King Of Prussia

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