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Flooring reviews in Kennett Square

  • A
    Floor Coverings International Brandywine Valley
    We moved into our home one year ago and the main floor had three different types of floor covering that needed to be replaced. We checked out a number of popular flooring sellers but each one had a similar approach which was to pick a sample, bring it home and make a decision. We found this difficult because the samples were small and often didn't look the same in our home as they did in the store. Also, we educated ourselves about the different types of floors to choose from but with this being such a large investment, we had a lot of questions so the process was just frustrating. We heard some good things about Floor Coverings International and read some positive reviews so we decided to try them before we abandoned the idea completely. It was a great decision. Len Pritchett, the local owner, arrived at a time of our choosing with a large number of samples��� It was what we needed because we could pick from the samples to see how they would look in each room and under different light conditions. Also, Len is a great consultant... not only did he answer questions about the flooring itself but he explained what to expect in each room in terms of the installation. We had some concerns in the kitchen because it had linoleum and the wood floor is much thicker but Len listened to our our concerns, took them to heart and explained exactly what to expect so we had confidence we were making the right decision. We selected a floor that night, he measured it all off and gave us an estimate on the spot. Within a week the flooring arrived at our home and we scheduled the installation. Manny, the leader of the installation team was great - from start to finish, he took great pride in his work. They estimated three days to install the floor and they finished in two. Every detail was expertly done and we couldn���t have been happier with the result. Since we were having our floors replaced with prefinished hardwood, we didn���t expect as much dust as there was but Len went above and beyond to clean up so the initial impression of the floor was nothing but positive. He also made all the arrangements with plumbers to handle the gas and plumbing work. Len and the team at Floor Coverings International did a fantastic job with our floors. When you make a significant investment like this into your home, there is naturally going to be some nervousness and uncertainty��� all I can say is that Len took all of that out of the equation and put our minds at ease. The floors look great and looking back, I honestly felt that Len and Manny treated our home as if it were there own. If your going to make this investment in your home, I can���t imagine getting a better experience or seeing a better result than what FCI did for us. I never post these types of reviews but when someone does such excellent work and takes as much pride in what they do as Len���s team does, you want them to be successful. FCI didn���t rebate my installation for this review or anything like that but all I can say is that if you���re going to make a big investment in the floors of your home, you should absolutely use FCI. -Avondale PA home owner
    - Steven S.
  • A
    Basic showroom with low-pressure sales. Very comfortable and accommodating experience, and they let us keep the sample for a few weeks while we compared with our furniture and shopped for paint colors. Flooring was promptly brought into the home for acclimation, and the install was a week later. There were a few bumps in the process that remain unsolved, but I am so glad that we chose to work with Fante. The hardwood installers were all business and worked quickly. They came out twice until the floor was installed, and Fante made two extra trips to immediately address my concerns about details. We decided to go with Fante for a smaller carpet job in the house too, and the carpet installer was very professional and friendly. The new floors are great, and Eric helped make this experience smooth. I highly recommend Fante and would work with them again without question.
    - Chris E.
  • A
    Colorful Remedies LLC
    We were incredibly pleased Colorful Remedies.  They were very friendly and diligent in their work.  Greg, the project manager for our renovations was very responsive to all of our requests as was Colin, the guy who did most of the work on site.  When we had design issues, they sent over their excellent designer who came up with some great ideas for our space.  The quality of the work was top notch and they always conducted themselves in a very professional manner during the 4 weeks that they were in our home.  I can't speak highly enough of them
    - Renee B.
  • A
    John Elliott General Contractor
    very well.  John responded very quickly to my situation, gave me a very fair price, and completed the repair in a neat and orderly fashion.  Will definitely use again for home repairs.  
    - Raymond P.
  • C
    Mr. Handyman of the Western Main Line

    I was very patient and waited an additional week before calling for the estimate. they seemed to know nothing about it. I asked if they could get back to me before the end of the day but was told no. I was told I could not hear back until sometime next week and that the work could not be done on the original timeline. I would never use them again.

    I would like to add one thing separate from this. I did have a very nice technician originally come out for the measurements and he replaced a ceiling fan on that day. For this, I would rate him an A for that job only.

    - linda s.
  • A
    Hardwood Floor Restoration
    I was so pleased with the work Rick did.  He was very professional and courteous.  I have hardwood in other rooms throughout the house and he did a great job in matching the stain color.  The floors look absolutely beautiful and I could not be more pleased with the job!
    - Jennifer E.
  • A
    Carpets by E.J. Alemar
    We went to E J Alemar's at 3:30 in the afternoon and within an hour, we selected the material we wanted.  Mr. Alemar was at our house at 5:30 the same day to measure and give us an estimate.  We signed a contract, and in less than 2 weeks, the materials were in and the installers were at our house to begin work.  The installers quickly disconnected and moved all appliances and necessary plumbing to begin the job.  They were very competent, pleasant and efficient.  The lead installer paid attention to every little detail and took great pride in his work.  The flooring is beautiful - looks like a brand new room!  We are very pleased.  An hour after the job was completed, Mr. Alemar called to ask if we were satisfied.  Great customer service!  I would highly recommend this vendor to anyone needing flooring.
    - Janice L.
  • B
    Leaf Floor Covering
    We had looked for tile extensively at many locations before we found exactly what we were looking for at Leaf.  Amy was very helpful, and the price was excellent!  We ordered the tile (for master bath reno) & checked that off the list.  Unfortunately, we got a call a week & 1/2 later saying that the size we ordered was no longer available.  (The person who called also told my husband they had called & spoken to someone the week before, but since they didn't talk to me or my husband, they must have called the wrong number.) It took us another week to rule out other options elsewhere before we decided to go back to Leaf & order our 2nd choice size, in the tile we liked best. Several days later, we got ANOTHER call; that size was no longer available either!  They apologized for the "communication error" -- evidently nothing had changed on the manufacturer's end since the first phone call (that we didn't get).  The only remaining size wouldn't work for our project, so we were effectively back at square one, having lost several weeks. Unfortunately, we had also already returned the other samples that we needed to coordinate with the floor tile, so the whole situation was time-consuming & stressful. Evidently Amy had been out of the office when all of this occurred.  However when she returned, she did everything possible to help us find another tile that would work, & when we found something elsewhere, she was quick to issue a refund.  It was just an unfortunate set of circumstances. The bottom line is, double-check with them a day or two after placing your order, to make sure it went through successfully.
    - Douglas K.
  • A
    Excellent!  Bruce was the perfect salesperson and Kathleen was very helpful when I visited the store on Bruce's day off.  The installers did a magnificent job with the installation and were very professional and courteous.  While removing the old carpet, they took the time to explain to me why the existing carpet strips on the concrete floor weren't installed well and why their way of attaching the new strips to the concrete would be the right way to do it.  The price of the carpeting and padding was a little higher than I had hoped to spend but it was worth going over my budget for the quality of the carpet and the excellent job with the removal and installation.  When I save up money for replacing the carpet in the rest of the house, I'll go to Bob Wagner's!
    - Lee Z.
  • A
    Stefanik Home Improvements
    Jack was extremely professional from his in-person estimate to completing the job. He provided an estimate for the sub-floor leveling work via email/in writing (which is more than I can say for the other estimates I was given). He communicated ahead of the work-day to confirm he had the right, dry work-space to complete the job (it was supposed to rain that day), and, he was willing to work with my schedule based on a floor install I was having done by another company soon after.
    He was on time (actually early!), worked very quickly, but not sloppily, which showed he knew what the job entailed and got it done in a timely manner. After he completed the job, he very transparently and honestly told me that it would cost less than his initial estimate.
    Couldn't ask for more in a small job like this. I would consider him for any type of home improvement work any time in the future.
    - Jeanille G.
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Flooring Installation in Kennett Square

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