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There are 82 highly-rated local carpet installers.

Carpet Installation reviews in Kennett Square

  • A
    Fisher's Carpet One Floor & Home
    Each and every time, we have had superior customer service. ! Fisher offers a large variety of flooring options. Their salespeople are knowledgeable professionals and are very helpful. Their installers are top notch. We couldn't be happier. The owner, Lee, is puts his customers first and is a pleasure to work with. We have never had a bad experience with Fisher carpet.
    - Kate J.
  • A
    FANTE FLOORING
    Basic showroom with low-pressure sales. Very comfortable and accommodating experience, and they let us keep the sample for a few weeks while we compared with our furniture and shopped for paint colors. Flooring was promptly brought into the home for acclimation, and the install was a week later. There were a few bumps in the process that remain unsolved, but I am so glad that we chose to work with Fante. The hardwood installers were all business and worked quickly. They came out twice until the floor was installed, and Fante made two extra trips to immediately address my concerns about details. We decided to go with Fante for a smaller carpet job in the house too, and the carpet installer was very professional and friendly. The new floors are great, and Eric helped make this experience smooth. I highly recommend Fante and would work with them again without question.
    - Chris E.
  • A
    CARPET & MORE
    They are a local business. They were just as nice and helpful. They are much better than Home Depot. He worked out on measuring that our rooms are fourteen feet. So, if I pick this fifteen foot carpet, I would have very few seams where as Home Depot you choose a twelve foot carpet. Things like that. I would highly recommend them the whole way around. That service was about $4,900 and that was for five rooms, two hallways, and a full set of stairs. They have very good pricing. There was a problem with the carpet we have ordered being back ordered and we had a time frame. He called us up and had us come down and picked something else. While we waited, he called and verified that that carpet would be available. He went above and beyond. He was just very good and so were his people who work for him.
    - frances h.
  • B
    Leaf Floor Covering
    We had looked for tile extensively at many locations before we found exactly what we were looking for at Leaf.  Amy was very helpful, and the price was excellent!  We ordered the tile (for master bath reno) & checked that off the list.  Unfortunately, we got a call a week & 1/2 later saying that the size we ordered was no longer available.  (The person who called also told my husband they had called & spoken to someone the week before, but since they didn't talk to me or my husband, they must have called the wrong number.) It took us another week to rule out other options elsewhere before we decided to go back to Leaf & order our 2nd choice size, in the tile we liked best. Several days later, we got ANOTHER call; that size was no longer available either!  They apologized for the "communication error" -- evidently nothing had changed on the manufacturer's end since the first phone call (that we didn't get).  The only remaining size wouldn't work for our project, so we were effectively back at square one, having lost several weeks. Unfortunately, we had also already returned the other samples that we needed to coordinate with the floor tile, so the whole situation was time-consuming & stressful. Evidently Amy had been out of the office when all of this occurred.  However when she returned, she did everything possible to help us find another tile that would work, & when we found something elsewhere, she was quick to issue a refund.  It was just an unfortunate set of circumstances. The bottom line is, double-check with them a day or two after placing your order, to make sure it went through successfully.
    - Douglas K.
  • C
    Boyle's Floor & Window Designs
    Nothing, I went to store location and was basically ignored. I know they have a reputation as pricey but good work, but they showed no interest in my business. I looked around(for 10 minutes) and left. No other customers in the store
    - Edward B.
  • A
    BOB WAGNER'S FLOORING AMERICA
    Excellent!  Bruce was the perfect salesperson and Kathleen was very helpful when I visited the store on Bruce's day off.  The installers did a magnificent job with the installation and were very professional and courteous.  While removing the old carpet, they took the time to explain to me why the existing carpet strips on the concrete floor weren't installed well and why their way of attaching the new strips to the concrete would be the right way to do it.  The price of the carpeting and padding was a little higher than I had hoped to spend but it was worth going over my budget for the quality of the carpet and the excellent job with the removal and installation.  When I save up money for replacing the carpet in the rest of the house, I'll go to Bob Wagner's!
    - Lee Z.
  • C
    Boyle's Floor & Window Designs
    I used Angie's List to find a highly rated carpet store. Boyle's in West Chester was on the list and they had Saturday hours until 4pm. I hurried to take some measurements and head to Boyle's, which is about 25 minutes from my house. I arrived at 3:10 to find that the store was closed. On the door was a sign that listed summer hours, which are only until 3pm on Saturdays. The page on Angie's List shows 4pm, the Boyle's website shows 4pm, yet they're only open until 3pm. It's crazy to have a customer see the correct hours only when they're at the store. Why couldn't the website reflect the summer hours (and at this point, those hours have apparently been in effect for several months)? I certainly wouldn't have rushed to get to the store well before they closed if I knew what their actual hours were. Today was a waste of my time and my money, and my frustration will prevent me from using them in the future. There are plenty of other carpet installers to choose from. Boyle's - why don't you show your actual hours on your website??
    - Lee Z.
  • A
    BOB'S AFFORDABLE CARPETS
    Purchase portion was painless, I already had an idea about what I wanted. Bob's had no trouble ordering the material.
    Installation took a day and a half. workers showed up oat promised time, worked in a very clean manner, sweeping as they went. My floor had some leveling issues and they were able to grind and re-level the areas. They did a great job! Floor looks great
    - Edward B.
  • A
    Angelo's Carpet, Flooring and Duct Cleaning
    From the quick response to my email of interest, to the completion of the job, Angelo's was great. ��The technicians, Steve and Liz, were very polite and worked diligently. ��We will have them back.
    - Mary Ruth J.
  • C
    Leaf Floor Covering
    Went to Leaf for a quote after going to Home Depot and having a quote in hand from there. We arrived just before 1pm and a sales person happend to find me as I was looking for help. As I explained what I was looking for, she was not very friendly. She seemed to do the minimun required of her, as I think I interupted her lunch sitting on the front desk. She immediately grabbed a sample, didn't explain anything about it, and gave me a price quote of more than 2x the price of HD. She then called the manager and came down on the price, still almost twice HD. I told her what the price was for HD and she said that they could not get anywhere near that with anything they had. So, I left. I still do not know what kind of carpet Leaf has nor why they are priced so high. She did not explain anything or try to sell anything. I was not impressed. I am sure there installation service is probably great, but I will take my chances with HD. I have had several things installed by HD and they have been supportive in fixing any problems that may arise.


    - Patricia W.
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Carpet Installers in Kennett Square

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