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Veterinarian reviews in Honesdale

  • C
    We were initially very glad to find a vet who was open 24 hours and available for emergencies. It was an hour drive to reach them and they took our dog in. The place is plush and looks like a high end Physician's office and had we not been so worried that might have alerted us to what might happen next.
    We were told that we should go home and they would call us as soon as they got our dog into surgery.
    We reached home at 9 pm and no one called us for two hours.
    We called the vet at 11 pm and were told our dog will get into surgery when they could get her in and they could not tell us when that might be. We were also told that we needed to pick the dog up 2 hours after surgery or we would be charged an additional $500 for overnight hospitalization.
    We got no update phone calls. Dr. Young finally called us at 3 am; the dog had been at the Vet's since 8 pm the evening before.
    We were told we could come and pick her up by 6 am.
    When we reached the vets we were presented a bill including things we did not want or need.
    The worst part of the experience was the fact that the surgery is a complete hack job; the stitches are uneven, she has bumps on her skin even now that it has healed. It is the worst example of stitches we have ever seen. The anesthesiologist who delivered the dog to us described the stitches as 'smooth' and 'great' - when anyone looking at the dog could see it was anything but that. It looks like something done by a most inexperienced and nervous vet.
    It was an emergency that took us there - we would never recommend Veterinary Referral Emergency Center and caution anyone who has to use their services to watch out for exorbitant charges and shoddy service.
    The only reason they get a C overall is because our dog is back with us and still alive.
    - Rita D.
  • A
    Great job by a caring excellent staff
    - Anne C.
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Veterinarians in Honesdale

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