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Auto Service reviews in Herndon

  • A
    Snyder Auto Sales
    I took the 2nd vehicle (truck) in because my check engine light came on.  They did a thorough check and uncovered multiple problems, including a leak in the pipe going from fuel tank to the fuel input.  (The vehicle is 15 years old.)  I told them there was no rush on getting this vehicle fixed, whenever they had the time.  However, when I realized that my car coming due for inspection, I let them know and they fixed all of the issues as soon as they had the parts. 
    I swapped out the car and truck and they did the routine maintenance and state inspection on the car the very next day -- even though I had 12 days before it expired.
    They are always friendly and informative.  They always tell me exactly what is going and don't treat me like an idiot because I'm a woman. 
    I normally tell them to get to it when they get the chance.  But in those instances where I need the vehicle back ASAP, they get me right in, even without a previous appointment.
    The price is always significantly less than it would be anywhere else.  And I have NEVER had to take a vehicle back a 2nd time for the same repair because it wasn't done right the first time.
    I have been using them for all of my service needs for over 6 years and have always been completely satisfied.
    - Elaine H.
  • A
    Aubrey Alexander Toyota
    It's a really big dealership. Their service is excellent, they will come and pick up my vehicle at my home if I need them to, at obviously at no charge. I have used that service twice. I live about eighteen miles away, and they go up to a hundred, and there is no charge for that service. I bought my car there, so I don't know if they treat everybody that way, but they probably do. What I like about them is that if I do bring my car in for servicing and wait for it, they give me an early appointment so that I can wait, and they have held very true to their time estimates, which I find amazing. I have been driving for forty five years, and in my mind that does not happen, but it happens here. As a matter of fact, last year I realized that I had forgotten the inspection on my car, I was driving down the road with groceries in my car, I stopped at a stop light and happened to look at my inspection slip and realized that I was two weeks due on my inspection. I pulled in and they asked me if they could help me, I told them that I was driving an un-inspected car. They said that they would help me out and I was there for one hour and that was it. The inspection was free, even though it was an emergency, and I was stunned beyond belief. Actually, I was planning to write a letter to the company, but I procrastinated and never did it.
    - Carol R.
  • A
    They gave us a real good end-of-the-month deal for the truck. We had a Ford car before we bought the Toyota, and they are the first dealership I had ever experienced with such punctuality. They will tell me approximately how long I will have to wait, and they are right on, we have gone there many, many times, more times than the Toyota dealership because we haven't had the Toyota that long. It's just incredible that they can estimate the time and that they will hit it very, very close. I have never in my life experienced that before. Compared to what I would find locally, their price is a little high.
    - Carol R.
  • A
    Very well
    - Fred R.
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Auto Services in Herndon

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