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Medical Specialist reviews in Hatfield

  • A
    He treats me as though I were his own mom. He takes his time, you're the most important person to him at the moment. You're not just a number, you're a personal patient of his that he cares about. He listens and doesn't rush you out.
    - MAUREEN S.
  • A
    A very good experience. Availability not rated 'A' due to 3 week wait for appointment, but that is probably because of high demand of his services. Doctor Jennings carefully explained all available options and answered all of my questions. I was very pleased with the results. I would not hesitate to call on Doctor Jennings again.
    - Vicki M.
  • A

    Everything went very well; I did not wait long for appointment nor for walk-in x-rays. Staff very nice and helpful.

    I gave a 'C' for billing due to the billing area calls you within a short time after having sent out billing notice.




































    - Robin Z.
  • A
    Dr. Simcox is a very personable, knowledgeable, understanding, and caring physician. She listens and works with me as the patient. She explains what she does, and helps me feel comfortable. She will recommend a specialist if she feels I need one and always keeps a detailed medical history to which she refers.
    - Nancy G.
  • A
    They were very responsive. If you call and you need an appointment, the girls would stand on their head to get you and see somebody, it might not be the particular doctor you usually see but you will see someone.
    - James M.
  • A
    I have 2 shoulder surgeries done by Upper Bucks Orthopedics, first the right shoulder and then the left shoulder. It is a group of doctors that work together and they have people who specialize in different types of orthopedic injuries. I use Dr. James M. Hurley and he specializes in shoulders, there are guys there who specialize in wrists and ankles and so they are a full service. If you have an orthopedic injury, you go to them and they have the person to do it. The hospital is right across the street and so they work hand in hand with the hospital to get you in. They have an onsite x-ray machine so they can diagnose you properly, if you need an MRI, they have priority scheduling in the MRI room and you can usually get your MRI done quick and because they work hand and glove with the hospital, you can get your surgeries scheduled really quick.
    - Roger R.
  • A
    Dr. James M. Hurley does all the work for Central Bucks High School. I had done a lot of research and the people I spoke to said their sons and daughters use him and were very happy with him. I went to him when I was hurt and we went through the diagnosis process and he explained everything to me, what the diagnosis was and he showed it to me on the x-ray and the MRI and he told me what he was going to do in the surgery and what the rehab would be like and he did pretty much everything as he said. I play softball again and so that says about how good my shoulder feels. He only takes 2 weeks to get you into surgery and you have your surgery within the month from the time you start seeing him.
    - Roger R.
  • C
    My daughter started with head congestion on Sunday, 12/16, and was sent home from school with 101 fever on 12/18. She was complaining of headache and body aches. At this point she had a dry, hacking cough also. The next morning she was complaining her chest hurt also, so I called TriValley. I took her to see Dr. Bimson later that day, he listened to her lungs and said her lungs sounded clear and going by her symptoms he was 100% sure it was viral and pretty sure it was influenza. She missed the rest of the school week and seemed to be improving late Friday and Saturday. She still had fever but it was very low. Sunday she got progressively worse and began running higher fever than with the flu. She also now had a very mucousy cough, and she was gagging on the mucous. She was also very lethargic, sleepy, and just not herself. Monday morning (Christmas Eve) I was up around 6:30 and went in her room and she was burning up, I woke her up and took her temp and it was 102.9. I immediately called the office to make an appointment for her to be seen, and explained all her symptoms and her temp in the message. I knew the office didn't open until 8:30. At 9 am I called them, and explained the whole situation to the receptionist over again and asked to make an appointment. Her response was, and quot;The doctor has your message and will be calling you back.and quot; I asked if my daughter was going to be seen and she said, and quot;I don't know, the doctor has your message and will be calling you back.and quot; Right around 10 am or a few minutes after I got a call from a nurse that the doctor was prescribing her an antibiotic, and that it was being sent right to the pharmacy, and that he also wanted her to take Robitussin DM and the MOtrin for the fever. I thought it was unusual that he didn't want to see her, but I was just relieved that some relief was in sight for the little one. I know I can never get medication from the doctor without being seen. I called the pharmacy around 10:30 to check and make sure they got the prescription before I drove there, and of course they had not. So I called TriValley and was told that the nurse would re-send it. I waited until 10:55 and called the pharmacy again, and they still did not get it. I called TriValley to once more tell them the pharmacy did not get it, and the response was, and quot;I'll let the nurse know so she can re-send it.and quot; At that point I said, and quot;Hold on, you guys close at 12 today and I have a very sick child and I need you to tell me how I can get this taken care of.and quot; The receptionist response was that all she can do was pass it on to the nurse, and she became short tempered. I asked her if I could drive up there and get a written prescription and do it the old fashioned way, and she said sure, that she would have the nurse print it out. So that's what I did. When I got the prescription home, I realized they were pills. My daughter is nine and has never taken a pill, she's always had liquid. We managed after several attempts to get the first one down, but saw no improvement in her by evening. Around 6pm we tried to give her the second one, and about 10 minutes later she vomited. I took her temp and at this time it was 104.1. I immediately took her to the Patient First clinic near us, and explained everything. Upon their doc listening to her lungs, she immediately ordered a chest x-ray, and she said my daughter had pneumonia. She prescribed her liquid azithromycin and advised me that the Robitussin was not necessary, to get a humidifier and give her milk as hot as she can stand it with a tsp of honey before bed. I gave her the antibiotic at home, and did the milk and she slept thru the night without much cough. Christmas morning she woke up, no fever, and feeling much better. I really was not happy with the way we were treated by TriValley, I felt that on Christmas Eve all they were concerned with was getting me off the phone, not helping my child OR resolving my issues. The doctor at Patient First was surprised that the Tri Valley Doctor did not want to see my daughter, given her symptoms.
    A couple years ago I also had a billing issue with Tri Valley, which they refused to rectify, and I just let it go to collection. My daughter was in for her physical before school and for vaccinations. The doctor noticed that there was a vaccine that she should have had the year BEFORE (when we were also patients at the same office) and it was not given to her. He said he was checking to make sure it was covered by insurance (because it was passed the age it was due), and came back and said yes it was. A while later I received a $125 bill in the mail from TriValley for this shot. I contacted them and they said that when they sent the paperwork to the insurance company, they denied payment for this service, and I would need to contact the insurance company to find out why. When I contacted my insurance company about the charge, they advised me that the doctor's office cannot make me pay for a service that they failed to get proper authorization on, only if they call for authorization and I am advised that it is not covered, and I still agree to it. TriValley then changed their story when I called them back and said that I was advised that it was not covered and went ahead with it anyway, which was an outright lie. I shrugged this incident off as a paperwork, billing confusion issue, but should have listened to my instincts. I am now searching for a new primary doctor.
    - Heather B.
  • A
    They have quite a few offices around here. I have been going to them for years. I have always been satisfied with their advice and the time that they spend discussing questions. They are friendly and personable. I feel like I am a member there. They have all my records and can answer questions about former health matters I may not remember. If you are sick, you can get scheduled easily, but for major physical and wellness checkups, it is not easy to get scheduled with them. If you have kids, you can call and they would have you in that afternoon or next day. Billing and administration is also good. They want the co-pay to be paid before you leave the office, but other bills can be paid after your insurance is processed. I would use them in the future
    too.
    - John H.
  • A
    .
    - Susanna S.
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Medical Specialists in Hatfield

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