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TOUCH PERSONAL

Angie's List since June 2010

C Rated | 4 Reviews

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

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Verified Reviews

A few reviews for this pro…

A

RATED

04/16/2013

They charged me $300 the first cleaning because they would have to do a deeper cleaning. They do a really good job. I'm not sure what it is they use on my kitchen cabinets but it smells delightful and really makes them shine. They also pay special attention in the inside of my microwave which I LOVE. My kids make a mess in there by cooking things without lids. (I'm working on breaking them of that...

DESCRIPTION OF WORK
This company cleans my house tri-weekly. My house is a 2 bedroom, 1 1/2 bathroom single family home.

CATEGORY house cleaning

F

RATED

09/24/2012

I do not recommend this service at all. They are EXTREMELY overpriced and do not do a good job at all. I had a 3 bedroom townhouse with 3.5 bathrooms. The first time I used this company, they said that the charge would be approx. $300 for 2 people for 2 hours because they would have to clean more thoroughly than they would on an ongoing basis. Both of the cleaners were prompt and kept very busy fo...

DESCRIPTION OF WORK
Cleaned: * Hardwood floors * Bathrooms * Kitchen surfaces  Dusted bedroom furniture.

CATEGORY house cleaning

C

RATED

05/31/2011

They were courteous, very prompt, and very professional.  They used to come out every two weeks and charge us per visit.  They didn't do a very good job.  Their cleaning was not up to our expectations.  They would leave food stuck to the countertop in the faucet and things like that.  We don't use them any longer.  I would recommend them for light cleaning like dusting and emptying trash, but I wo...

DESCRIPTION OF WORK
We used to use Touch Personal for housecleaning.

CATEGORY house cleaning

F

RATED

04/26/2011

The woman told me on the phone they would be able to finish the job in 2 hours.  I told them I thought that wasn't long enough, and the woman on the phone sung the praises of her workers, telling me how knowledgeable and efficient they were, how they know just the right product to use in each situation, and told me it wouldn't take longer then 2 hours.  Well, 2 hours went by and they hadn't finish...

DESCRIPTION OF WORK
Personal Touch Professional Cleaning Service sent two people to my home to clean it before I moved in.  There was no furniture in the home at the time.   We discussed what needed to be done beforehand (basic cleaning of floors, carpets, windowsills, certain problem areas) but the house was not that dirty to begin with. 

CATEGORY house cleaning

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