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Plumber reviews in Gouldsboro

  • A
    Environmental Service Corp of Pa
    I was very impressed with this company, the scheduling, communication, punctuality, and overall professionalism were outstanding. I would definitely recommend this company to anyone needing septic work done.
    - Susan M.
  • A
    Freedom Flow Plumbing, Heating & Handyman Services
    We've used Freedom Flow on a number of repairs over the last 3 years, so this review is a summary of those experiences. We have a vacation home near Gouldsboro that we use for short term rentals and family vacations. We have called upon them on 3 different occasions when plumbing emergencies developed this home, and Freedom Flow has provided prompt and outstanding service each time. This includes - failed water heater in the middle of winter on a weekend with no suppliers open; major shower leak while here vacationing with family; and most recently, broken water filter housing. During the 3rd example, Billy noticed a toilet that was leaking at the flange and creating an odor in the house. This otherwise would have continued and led to more extensive damage. Additionally, he suggested moving the filter housing to a wall mount to make it easier to replace and reduce the risk of causing damage again in the future. I highly recommend using Freedom Flow for any plumbing needs. They provide honest, quality service and will treat your home like their own. On each occasion that we have used them, they have gone over and above in making suggestions that increase the quality of the repair to help provide a sustained solution, with cost consciousness in mind.
    - David O.
  • B
    American Pump Services
    Charlie and his people did a accurate excavation, installed septic properly and had no problem passing the inspection .
    They did not follow up with the additional drainage installation project, which they quoted and had scheduled for installation.
    Overall good company. I would use them again.
    - Marina S.
  • F
    TE Spall & Son Heating & Cooling
    When the tech arrived (promptly) at 8PM, he took several minutes to look at the boiler, then another 15 to get his shop-vac set up, then took off the boiler front and SLOWWWWWLY made a show of vacuuming the combustion chamber.  He was about 25-30 years old and freely confessed that "this boiler is older than I am -- I've never seen one like this before." [It's actually only 20 years old, and was warranted for 25]
            After an hour ofSLOWWWLY vacuuming the chamber, he showed me the combustion chamber with 5 drops of water in it.  Takin advantage of my ignorance, he informed me that "the heat exchanger is probably cracked" and "I doubt if I can fix this".  It was obvious he was giving up, but he said he would "try" to get it started.  He also disassembled the burner and appeared to soak it in what look like a paint thinner can.
            I made the serious mistake of telling him I could only afford a max of $500 that night -- on a fixed income, that's often the case -- so he made sure he worked for two hours, conveniently "forgetting" to calculate in the ANGIE'S LIST 10% PROMOTIONAL COUPON.  
            He made NO attempt to (a) check the fuel pump; (b) check the fuel quality;  or (c) check the cleanout flue in the back of the chimney.  All he did was continue to shake his head and run the smallest, dirtiest, weakest Shop-vac I have ever seen, in a show of "thorougness".
             At the end of two hours, he approached me and asked "how far do you want to go with this?"  The implication was obvious: another hour or two would be necessary; no results could be guaranteed; and it would probably be a waste of his time to do so because he had made up his mind that it was a cracked boiler.  I asked that he call the owner of the property, which he did.  The owner quizzed him about the work he'd performed, at which point I saw him dribble a little fuel into a pie pan, sniff it, and pronounce it OK.  After talking to him for 15 minutes, he stopped working and picked up his tools.
            At that point, he began laboriously typing his report into his PC -- again, on the clock, and SLOWLY -- came upstairs, and informed me that he was "red tagging" the boiler because it was unsafe!  I later found out that he is NOT a utility, and that he has no legal standing to do so.  This was a THREAT to get me to buy a new furnace!
            As he was leaving to "visit another client", I asked him what, approximately, a new furnace would run, and if financing were available.  Suddenly, he had time to visit almost EVERY room, count the radiators, and get enough data for his calculations.  From being in a hurry to get out of there -- he suddenly had all the time in the world.
          Then, as he finished his data gathering, I asked him for a price.  He couldn't print one, but gave me a bottom line of approximately $400 for two hours' work ($85 per hour, plus $135 service fee charge).  Again, I questioned the Angie's List Discount, so he
    SLOWLY recalculated it (after he questioned whether I actually had the coupon and made me prove it), and grudgingly charged me $360 for the call.  I asked for a paper copy; he could not provide one, so I asked that it be sent to me.
           The following day, the same tech called me (this time as a salesperson) and offered me the opportunity to buy a new furnace for
    $5,200.  I had already gotten competitive estimates that day for $3000-$4000.  Based on the previous night's experience, this was the LAST firm I was going to  buy ANY furnace from!  I politely declined and, due to lack of funds,
           I also investigated something else: in a hot water heating system, HAD the heat exchanger cracked, I would have had several inches of flood in the basement --NOT the slight dew he showed me in the combustion chamber.  After a lifetime of gas furnaces, I was unaware of this fact -- but a responsible or competent tech SHOULD have known, instead of attempting to blackmail me into a new furnace!  I also learned that ONLY a public utility has the ability to issue an enforceable Red Tag on a burner -- and we have no utility service (it's oil, not gas).  However, coming from a lifetime of natural gas furnaces, I was unaware of this, and the Red Tag scam had the effect the tech desired -- it scared me.
           A week later, I attempted to call the firm and asked that the owner, not the tech, call me back.  I never received a callback.
           Two weeks later, a form "survey" from T.E. Spall arrived, asking for a review of the service.  It was impossible to fill out that form and give them a negative review.  I added extensive comments about the experience, and AGAIN requested that the owner call me.
            To date, I have never received a further communication from the owners
    of T.E. Spall, although I have given them over a month to do so. 
            We were forced to cobble together emergency electrical heating and a small wood fireplace during the last of February and Early March, when the average nightly temperature was 0-10 Degrees.  My 88-year old mother -- who lves with heart failure - and my wife, a stroke victim, were barely able to function while living in blankets and overcoats.
            Finally, on March 10, after our monthly checks had arrived, we engaged a local handyman who came out, treated the burner, cleaned out the flue (rapidly), checked all the fuel lines, and did the work that T.E. Spall was supposed to do.  My furnace works fine, burns efficiently now, and shows no sign of sooting up or malfunctioning.  This serviceman WILL get our annual maintenance contract.
    In short, the ONLY thing T.E. Spall did right was to show up on time -- and I wish they had never darkened my doorway!  Far better to freeze than to be gypped!  There is no excuse for an honest technician to take advantage of senior citizens so blatantly and fraudulently by holding their heating equipment hostage. 
    - Richard P.
  • A
    Carpinet Plumbing & Heating, Inc.
    I called Carpinet on Tuesday Nov. 26th to fix a leaking hot water supply line. When I explained the situation that it was a vacation home they were very accomodating and sent a repairman out on Friday Nov 29th. Duke arrived, assesed the situation and fixed the leaking supply line. He also took the time to explain to me how to winterize my vacation home. Carpinet was very professional when I called and the repair man was also professional. I expect to do business with them in the future.
    - Anthony J.
  • A
    B & T Construction
    The owners and the crew did and awesome job. Bill kept me updated along the course of the project on what was next, letting me make decisions about the details as well as the bigger things up front. I would recommend this company highly as the quality if work and level of professionalism was above what i expected!
    - Daria K.
  • A
    Freedom Flow Plumbing, Heating & Handyman Services
    The gentleman who came to do the installation was polite, he explained what he was going to do, he came on time and I would say he did a good job and he cleaned up after himself so I didn't have to worry about picking up after him.
    - Yvette V.
  • A
    Butlers Septic Services
    Butlers Septic Services His name is Homer. He comes out every three years cleans the septic tank. I just call him every three years and he does his thing. He pumps the septic tank, he empties both things, there is a second one but I don't remember what you call it. One is 1,000 gallons and the other one. He does everything, he does septic tanks, he does repair work, he does everything. A few years ago I had a problem and he fixed it. I think he's good, I haven't called around because I like him.
    - Cheryl M.
  • B
    Carl Krasavage and Sons Plumbing and Heating
    Drain was cleared in fifteen minutes. I had a clogged drain from grease buildup and there was a little problem locating the spot to apply the snake. They were here for an hour or so and worked about fifteen to twenty minutes on the drain with a snake. They did come a ways to get here ( 30-40 minutes if they drove from the shop) but $215 was alot of money. They did a prior installation of a hot water heater six years ago for a reasonable price. They were knowledgeable and efficient. I was quoted 84.00 per hour and 25.00 if they used a small snake machine. They billed me for two hours even though the job took less. I paid 84.00 for travel time. Still they overcharged me as 168 for time plus 25 for the snake which really should not be an extra charge at their rates comes to 193 not 215. The 25.00 became 35.00 after the job was done and even so was still overcharged. I am downgrading my rating after getting the full explanation of th final charge and will not use them again. They raised the price after the job was done and there was no difficulty that justified that.
    - Douglas S.
  • A
    Sanchez Home Repairs & Remodeling
    Once again he did a great job! My tenant just sent me a message letting us know how well done the work was. We couldn't be happier with his services. He goes as far as sending me before and after pictures of the work he completes to ensure my satisfaction.
    - TERRI P.
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Plumbers in Gouldsboro

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