Hughes plumbing heating a/c inc

DESCRIPTION OF WORK
Repaired a leaking water main pipe coming in my house through the foundation wall. 

DESCRIPTION OF WORK
Took off toilet pan and cistern and laid aside for re-use. Demolished existing ceramic tile floor and cement board. Demolished area of damp rotted wood flooring. Broke marble strip between vanity area carpet and the tile floor. Took off part of old tile base. Removed all debris and hauled off site. Measured and cut and fitted, all replacement flooring to make good existing. Laid 2"x2" tiles in 12" square Capri Mosaic floor tiles to approx. 13.4.square foot area. Repaired tile base with new tiles as required. Grouted up all floor tiles and base. Replaced broken marble strip in doorway between carpet and/ floor tile areas. Refitted under-floor vent in floor and tile base. Collected removed toilet pan and cistern and refitted in existing location. Cleaned up bathroom area on completion.

DESCRIPTION OF WORK
Replace a water line from my well into my house and add a sand filter to the line. This company is also Shreiner Plumbing.

DESCRIPTION OF WORK
I called our home warranty company and explained we had a backed up washer pipe(drain)  1-800-plumbers which is also called shriner plumbing was sent out. if i had known it was same company i would have asked that someone else be called. The guy who came out didnt say his name just who he was with he came in looked at the pipe which is an entrance,asked if we had a clean out on the main line i told him it is either covered up or we dont have one. He told me unless we had one on the main line their was nothing they could do,that our claim would be denied. he called our home warranty company told them it was a main line problem and we don't have a clean out,our home warranty refused the claim and refused us a second opinion. The guy who was here also gave me a quote of almost 600 to tear out our wall to put in a new pee trap and another almost 700 to do a clean out along with extra added per an inch they had to dig. The man never tried to check the problem out nor see if the drain could be cleared no tools nothing. I called mr. rooter who sent someone out they also have a contract with our home warranty company ,the company refused their 2nd opinion even when they told them that they had access and it wasnt a main line they didnt need a clean out it was the washer line. so now they are sending someone to give a second opinion it is not mr. rooter. I have filed a complaint with the plumbing company and will be taking further after the 2nd opinion on 12/17/2011. Their will also be a complaint filed on our home warranty people being that we are paying for a service that refuses to listen to its customers and try to resolve an issue.I have also called this company and filed a complaint against the plumber which will be taken further when i receive the paper work from the other company our home warranty people are sending out,they will also be getting the paper work from mr. rooter.

DESCRIPTION OF WORK
Had a stopped up drain line.