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Door Installation reviews in Gilbertsville

  • F
    My appointment for an estimate was on November 13th.  The owner Tom sent me and email that morning confirming the time, and was punctual.  He told me he would get back to me in about a week with the pricing.  That was the only positive interaction I had.
    November 30th, I received another email from Tom, asking if I was still looking for a proposal for what I requested.  Yup, still looking for that estimate......I told him yes, and he emailed me again that day, saying if I was still interested he would have a quote sent over the following day.  
    December 1st.  I received a quote for the patio and attic steps.  He didn't include the door trim I requested, but I figured I'd go over that again when the work was scheduled.  

    December 2nd
    .  I emailed him that I'd like to schedule the patio stairs now and also have a drawer fixed that just broke that day, but hold off on the attic stairs for now.  
    December 3rd. He asked me to send him a picture of the drawer.  
    December 9th.  Received another email saying they have been short 2 men for the past week or so and things were hectic, but they were back on schedule now and would be catching up to everyone shortly.  
    ***crickets***
    Its now December 21st.  I have yet to have anything scheduled.  Two weeks since I was last told they were catching up with everyone, and not a word since.  I had also requested an estimate by Mr. Handyman, but they told me I am out of their coverage area, and recommended Total Home Solution to me!  


    - Heather M.
  • B

    It seems like a good quality door. It's a storm door. The negative is that he said originally two weeks. They finally did the job. From start to finish, I guess it was done May 2 when I made the initial down payment, but actually took two months from start to finish. That's kind of a negative, but the quality of work I feel was good.


    I am considering them again for the front door.

    - EDWARD G.
  • A
    I had several questions with the windows and doors. I had communication through emails and phone calls. They answered every question I had and gave me different ideas on the door and 2 windows for my home. Once I decided to use them they came to my home and measured all the windows and doors. 3 weeks later they were out to install them. They arrived late due to traffic; however they worked hard and still completed the job the same day. I was concerned the quality would be compromised due to them being late. I have to say there workmanship and quality of installing the windows was top notch. I am very pleased with the whole process and will use them in the future. I also will recommend this company to anyone looking for new windows or doors.
    - Anita H.
  • A
    Mr. Palladino was very prompt, professional and friendly when he came out. His company gave a competitive bid on the work we need to get done and I would definitely call him again if I need to get another estimate on more work.
    - Jonathan C.
  • A
    Jason called before a confirmed time and date to complete project was on time did a real good job & I was changed a reasonable price. In addition. he came back the next day to check on the completed work. I am completely satisfied.
    - Donald S.
  • F
    unknown
    - agnes w.
  • A
    They discussed what I wanted done, and did excellent work.  Their price for labor was competitive, and everything they did was guaranteed.  I would use them again in the future.
    - Heather M.
  • A
    Pella Doors & Windows were great. He told me I could do it cheaper, if I was to install it myself, but I wanted to see how he did it.
    - Marilyn W.
  • A
    Oleg was on time and worked flawlessly. The ceiling drywall repair was professionally done and is unnoticeable.
    - Karl V.
  • A
    In each case, the new roof, new doors and replacement windows it went fantastic.  A great experience.
    - Tracy A.
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Door Installers in Gilbertsville

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