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Cleaning reviews in Gilbertsville

  • C
    It went really well at first, they responded quickly and were kind after the fire. But then I didn't fall in line and go to their facility to see my items, as I was encouraged to do. I wanted them delivered to me. That was a fiasco! I got more than what I wanted. It was summer in a leased house and they were delivering my winter blankets. I refused them and had them bring them back to the company warehouse. I also was told that they would individually store rooms. That was not the case! I received clothes for every member of my family. I have 5 children! I also had a problem with not being able to get what I wanted when I wanted it. We are scheduled to be in our home shortly and asked them to deliver the electronic items to get them in place and they said that they would only deliver all of my items. That was 34 boxes. I know that the insurance company paid alot of money for their service. If I had to pay out of pocket for their service I would be more frustrated than I am right now. Please do not use this company unless you are wanting a headache. They were all smiles and sure what can we do for you, then not!
    - Justine S.
  • A
    Craig came out and cleaned all of the carpets in my house. I just moved into my home a few months ago and had some bad stains on the carpet and I always feel better when they are cleaned from the previous owner. I was not expecting most of the stains to come out but Craig was able to get most of them out and the really bad ones were lighted drastically. He did an excellent job and I will definitely use him again.
    - Jed R.
  • A
    Bianca deep cleaned my 2400 sq ft home and she did a great job! She was punctual, professional, listened to what I requested, and was accommodating. I have OCD and I'm not easy to please but my husband and I were very pleased with the results! We were so pleased that we hired her to come on a regular basis.
    - Jamie T.
  • A
    We have been using Maidpro for a while now and we couldn't be happier with our girl Rachel. She is phenomenal and we are lucky enough to have her every visit. She does an awesome job and goes above and beyond. Highly recommended.
    - Rich H.
  • A
    We were satisfied. We were pleased. They told me what they were doing. They were very thorough especially since it's very important to keep our vent clean. One of my concerns is that the vent was still long to go outside, and the thing that I had wasn't long enough and they cleared it all out. They seemed to be very thorough. He was professional as well. There were no additional fees. The pricing was wonderful. I was pleased with the quality. They came within a week and we coordinated our schedules. They were on time.
    - Diane F.
  • B
    The service man called me about half an hour before my appointment to tell me he was going to be an hour late; he didn't account for traffic coming from NY.  We walked through the house and he took note to all the vents needing to be cleaned.  It was all very noisey, but he cleaned up after himself and it took less time than I had estimated (2 hrs I think).
    Overall, I had no issues with the company, but I just don't think I will be getting this service done again.
    - Heather M.
  • F
    At first the younger people were great and would clean thoroughly. The quality really dropped off and each visit just got worse. Today was the last straw, they didn't dust anywhere. Where they did wipe in kitchen they just left smeared marks on outside of microwave, fridge, ect. They didn't wipe anything on counter or pull out to clean. They didn't even mop downstairs today! That was it, called and cancelled. Don't use this company it's under new ownership and all the good employees quit. Plus each visit the employees would contain how the other employees were calling off or not showing up. Find a different cleaning company
    - Carolyn R.
  • A
    We were scheduled for 10AM Monday morning, and even though it was one of the slushiest, icy mornings we've had, Walter arrived and was already busy working by 9:45.
    He surveyed the rooms to be cleaned, took care of spots in the carpeting, cleaned them with a rotary cleaner, and then did a deep extraction. This is the first time they were professionally cleaned in 4 years, and when Walter was done they looked like the day they were installed.
    Walter was very professional and nice.
    I would definitely use again and recommend him to anyone needing professional carpet cleaning.

    - Wendy B.
  • D
    Jonah was very quick to reply to my emails before the appointment.  He has not replied to any of my emails since.  I emailed him 3 days after service to tell him the following(I left midway through the appointment as agreed with Jonah in advance):  Front door left unlocked, fence gate left open (one of our dogs escaped), and window tracks were horribly unclean.  I followed up with an email 18 days later and still no response, it is now 9 days after the second email.
    - Scott K.
  • A
    We have been using MV Cleaning for almost 2 years now and have been very pleased with our service. They extremely flexible as well as efficient and thorough in cleaning. I have had several occasions that I needed to switch my day last minute or have them come for a special occasion and they have always been able to accommodate. They also clean my 4 bed, 2.5 bath with finished basement in under 2 hours, and do a great job! There is usually a team of 2 or 3 and this is fantastic as I have 2 little ones and cannot be out of the house for 4 hours, it works great with our schedule. I highly recommend this company and trust them completely to do a good job and take care of our home.
    - Marianne T.
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Cleaners in Gilbertsville

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