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Wallpaper Removal reviews in Freedom

Real People ~ Real Reviews ~ Real Results

  • After having read all of the excellent reviews on this provider, we were excited to contact them.  My wife called the number listed on Angie's List and got a voice message from "Rick," who said he was out of town and he left another phone number for us to call for further information and/or service.  She called that number and spoke with "Dan," who said that it is Rick who has to give estimates on all jobs.  He said that he would get in touch with Rick and have him get back to us when he got back into town the following Monday.  On Tuesday, since we had not heard from Rick, my wife called Dan again, and he said that he would get in touch with Rick right away and have him get back to us.  He (Rick) did.  He asked about what kind of work we wanted him to do, and my wife explained that we had a rather small bathroom from which we wanted wallpaper removed, and then wanted the room painted.  He told her that he was really, really busy (He made it a point to tell her he was now doing a professional football player's home - I guess that was supposed to "impress" us...) and that it was really Dan who needed to come to see us and give us an estimate.  Dan never called us.
    Our job was not a very big one, and maybe that was the problem.  Maybe Ultimate Custom Painting, because of all of the good reviews it is getting on Angie's List, no longer needs small jobs because they are getting such a large number of jobs where they can make a lot of money.  Maybe we just aren't "upscale" enough to warrant their respect.  Whatever the cause, the effect on this one prospective client is that we easily found someone else who appreciated the opportunity to do the work.  What Ultimate Custom Painting doesn't know is that after the bathroom is finished, our entire home is in need of painting, and that is business that Rick and Dan will definitely not get.
    - C Brad P.
  • The painter showed up on time every day and was professional. Except for a few runs the quality of the work was excellent. On his own he re-did one previously wallpapered wall to make sure it was smooth and went back over an old water stain to thoroughly cover it. The trim work was done very well. The job was done neatly with no paint on furniture or carpet. I would have like to have seen a more thorough clean up (such as going over the carpet/flooring with a vacuum to pick up dust and paint flecks) but this was not listed on the estimate and may not be something that is routinely done.
    - Jim S.
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Wallpaper Removal Services in Freedom

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