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Plumber reviews in Freedom

  • A
    Matt Mertz Plumbing-Trenchless Sewer Repair Expert
    After a couple of quotes we went with Matt Mertz plumbing to up date water and sewage lines in our home. They had the most reasonable pricing. Dylan showed up promptly as scheduled and worked very diligently to get the job done. He was very polite. I was impressed with the extra time taken to clean up so that it looked as if they never had been there. I highly recommend Matt Mertz and his team. We will continue to use them for work in the future.
    - Denise F.
  • C
    Origins Granite
    Company had more that six weeks to organize this job but on installation date we were informed that the sink that we purchased was on back order but they would install a temporary sink and install the one that we purchased as soon as it came in. We assumed that all of the plumbing would be done on the day of installation but was informed that the plumber would be at our house the following morning by 10 a.m. We waited until 11:30 and attempted to call Origins office manager to ask when the plumber was going to arrive. Left a voice mail asking for a return call, never got one. Called again, talked to a receptionist who promised to have the office manager call us back. Never received the call. Got into my car, drove up to the store and asked for the office manager who was sitting there talking on the phone. After his call he shook my hand and apologized for the mix up and called the plumber who was at another job site. At that point it was around 2:30 in the afternoon and the plumber said he could be at our place by 4. Having plans for the evening I said that wouldn't work and asked if he could be there in the morning. The office manager agreed and said that he would call the plumber back and confirm the appointment for the following morning at around 8:30. At 8:30 the next morning no plumber, at 10:30 no plumber. Called the office, no answer left a voice message asking for a return call, no return call. Called another number, talked to a young lady who informed me that the office manager was on the road but would try to call the plumber on his cell phone and call me back. About ten minutes later she called and said that he would be at our house by 11:30. She also told me that he, the plumber, explained to the office manager the day before that 8:30 would never work because he had another job to go to before he could get to us but the office manager never called to inform us of the change. By 11:30 he was there and within an hour he completed the job and was gone. It took almost a month to get the sink that we paid for back in Jan to be installed. What a nightmare. Its obvious that the term customer service means nothing to this company. The office manager should not be an office manager, he has no customer service skills at all.
    - Richard M.
  • A
    Husky Plumbing & Heating
    We recently referred our neighbors to Husky Plumbing. They suffered a water leak behind a wall on Valentine's Day evening at 9:30pm. They called and talked to Joe, the owner, and within 20 minutes he was at their home and was able to turn off the water after cutting an opening in the wall. He made the repair to the pipe and the water was turned back on. Our neighbors were extremely satisfied with work. The owner was very knowledgeable and very friendly and kind at this trying time. We will definitely use them for any further plumbing needs.
    - Charlene H.
  • A
    Laskowski Plumbing

    Despite how busy he was Jim made it quickly and handled everything like a true professional. I have used Jim in the past and found this always to be the case. I will continue to use him and would recommend him highly to others.

    - Gary R.
  • A
    This was our first experience with this company.  I am extremely satisfied.  We explained our problem over the phone and they determined that the best option would be to run cables and, if necessary, a camera down through our drain.  It took them three hours, but they were able to grind up the tree root that was causing a complete blockage of our drain.  They were courteous and answered all of my questions.  I am especially pleased that they knew what needed to be done by discussing the problem over the phone, therefore, we didn't have to have them come out to take a look and return at a later time to fix the problem.  It was all fixed with only one visit.  I was able to get an appointment within two days of calling them. 
    - Lisa B.
  • C
    Sullivan Super Service Plumbing Heating & Cooling
    The service technician was polite, punctual, and knowledgeable. I was disappointed when he said that his water pressure gauge "just broke this afternoon", so he couldn't tell me if my house water pressure was too high. I was also a bit surprised when he talked me out of the hot water tank flush and fill.
    Maybe I'm out of touch with what plumbing service costs, but his prices seemed exceptionally high. He did describe his ocmpany as the "Cadillac" of local plumbing, with lots of overhead for advertising, 24-hour availablility, fleet of trucks, etc. In this case, I didn't need a Cadillac - I wanted to pay for a Chevy (both will get you where you want to go, right?).
    I appreciate his willingness to negotiate the services I really wanted against the price I was willing to pay. But I doubt that I would use this company again, only based on price. I don't need a "Cadillac" in the bathroom.
    - Peter K.
  • A
    Vardzel Plumbing
    He responded very quickly to my phone call. He took the time to tell me what may be the issue. He recommended that I contact the company who installed our well since it is just over a year old. If I ever need plumbing services in the future I will hire this company for sure.
    - Lisa B.
  • F
    Gillece Services
    I'll make it short.  Don't even call them.  Don't waste your time.  They're professional con-artists.  They love to prey on trustworthy, honest, hard-working (and usually) elderly people.  The idiot with the stupid haircut and the bird on his shoulder should be in jail!!!
    - Jack and Georgia W.
  • A
    Husky Plumbing & Heating
    He's a good fellow and I've used him before. He's honest, does the work right, and is conscientious. We kind of switch things out, he does something for me, and I do something for him, so I don't have to pay him anything. He'll tell you how much it is before he does the job, he does it right, or doesn't do it all. He'll call you back right away when ever you call.
    - John J L.
  • A
    Agway Water Treatment of Western PA
    They saved me a lot of money, about $1000.  They could have sold me a much more expensive system but they were honest and suggested what was best for me.  I was also able to rent the system and pay monthly which was wonderful as well.
    - Carole L.
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Plumbers in Freedom

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