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Transportation reviews in Fort Washington

  • A
    Mary Jane is an excellent travel agent and so much more. She really works hard for her clients to make sure they have a peak experience on their vacations. When problems arise she is there to help immediately and without question. She comes up with practical solutions and is very resourceful in finding a way to problem solve. She listens to her clients and figures out a way to meet their needs. You cannot go wrong in using her to book a vacation. She is a gem!
    - Steven F.
  • B
    Driver was very good. Courteous but did not know the best route to get to get to my house or the airport. Longer than necessary drive, it was rush hour, hindered by road construction. I did arrive in advance of check in time. I can not locate the date for my earlier Tropiano limousine service.
    Have used Tropiano Van pick up for 18 years. Mostly excellent. I live conveniently near the Holiday Inn. I chose their Limosine service twice over the Van's to avoid the lengthy wait at the Phila. Airport Arrival pick up transportation hub. And Taxi wait late at night at Holiday Inn for ride home. I could have walked home and picked up car and back for luggage. Two experiences in a row. Not fun after international flight experience. And I decided finally to avoid inhaling the unavoidable Diesel fuel while Van was idling at pickup, stops at additional locations and drop off point.

    - Donna W.
  • C
    Not well.
     First of all, there is no mention of final payment method in the contract.  I put down one-half of the money as a deposit on a VISA credit card.  I called the office two days before the date of service specifically to inquire what form of payment was acceptable.  I was told that cash, check or charge would be fine, my choice.  The day of our trip, we were told that cash was the only acceptable form of payment, and my husband had to scramble to get nearly $1000 (exact change, no less).  This resulted in a delay of our departure. ·       
    During the same call to the office, I was informed that water and soda would be provided on the bus.  There were 18 of us, the weather was in the 90?s, and our trip was >3 hours each way.  There were approximately a dozen bottle of water available, not even one per person.  The sodas were some non-descript brand, orange and seltzer flavors only.  There was not enough ice provided to keep the beverages cold. ·       
    The climate control in the bus was totally inadequate.  We asked the driver to check the settings, and were told that the AC was set at maximum capacity.  I know the temperature was high, however, I expect the provider of rental transportation make sure that the air conditioning is in acceptable working order.  I cannot believe that a bus that size would not have an AC unit capable of keeping it cool.  In addition the large screen television and DVD player spontaneously stopped working numerous times during the trip.  Like with the AC, I expect the ancillary systems provided on this bus be in working order.
    - Rosalie D.
  • A
    We're in the Philadelphia area and Patti's in the D.C. area, so we started with a 1-hr phone call to discuss what we were looking for, what our interests were and if there was anything we really wanted to see. After she got an idea of our interests, she made some recommendations for the trip. We gave her feedback and she went from there. After the initial call, she was started making the arrangements and we were sending emails back and forth. She provided us with a couple hotel recommendations for each area and let us chooses which we preferred. She suggested tours and activities. The tours she arranged were amazing. For example, we toured Venice with a woman who had an art history degree, was born in Venice and who's husband was a museum curator. We toured the museums in Rome with a man who was working on his art history doctorate. All the tours were private tours with people who new their stuff and could present it well. Prior to our departure, she sent us a complete package with all our information and reservations, plus the phone numbers (and cell numbers) for anyone we would be meeting. She included maps and other information in our package. We had the most amazing time. She came up with suggestions we never would have even thought of and made sure the trip was tailored to what we liked. She charged us a flat-fee for her services based on the length of our trip (3-weeks) so we weren't surprised by any hidden fees. Her mother became very ill and passed away towards the end of our planning, but she still made sure she provided us with everything we needed and made our trip unforgettable. In addition to being good at what she does, she's very nice woman.
    - Kerry F.
  • A
    Excellent - the driver and car were great!
    - Stewart R.
  • A
    They were quite good. They arrived on time. Traffic was a nightmare but it was not a difficult journey. They were there as promised to pick me up when I returned.
    - Donna W.
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Transportation Services in Fort Washington

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