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Garage & Driveway reviews in Fort Washington

  • A
    Good. He made some adjustments and lubrication that improved the function of the power garage door. They also confirmed that certain components were in good condition. The system also needed a new outside keypad. I could have had them do that also at additional cost, but I was able to handle that part later myself, especially after they confirmed the problem. They did their job well.
    - William P.
  • A
    I called a several driveway repair services, one never called back, another called back and said they would call again to schedule an assessment - never did. S&T was responsive, came to look at the job within a couple of days, explained what had to be done and (importantly) what was not necessary to do. Quality of work was excellent. Would hire again.
    - Nance D.
  • A

    Our garage door jammed halfway down. It wouldn't go up or down. He came out the same day even though it was almost 1pm when I called. He arrived around 5:30 pm. Unfortunately, there was a classic car that wouldn't start in the garage. In order to make sure he didn't damage the car in any way, he pushed the car out of the garage and then pushed it back in when he was done while I was giving my daughter a bath. The cables on both sides of the door uncoiled and jammed. He recoiled both cables, oiled everything and tuned it up.

    I would definitely use this company again.
    - Kerry F.
  • A
    My garage door stopped working. I called McBrothers, based on Angies List Reviews. They came out promptly to diagnose the problem and then came back to replace the opener. They did a great job, and were very professional.
    - Mark K.
  • F
    This job could not have gone any worse.
    I paid George a more than half of the quoted price when he started the work.  He and his crew worked sporadically on the job over the next couple of weeks, rarely putting in more than a few hours on the job.  His crew worked extremely slow and made very little progress with each visit.  
    After the first couple of weeks, he stopped showing up entirely and stopped returning my phone calls.  After a month of leaving George voicemails and sending him emails, I had to hire a different contractor to finish the job.  I was 6+ weeks into a job that George told me would take him a few days.  George never removed the dirt he excavated to expand the driveway, never finished the belgian block, and never paved the driveway.  He completed far less than half the job, yet took more than half of the quoted price.  
    I'm not sure what happened to George.  He seemed like a good guy and had come recommended by two of my friends.  Nonetheless, I feel obligated to leave this review to make sure he doesn't do the same thing to someone else.
    - Andrew L.
  • A
    Excellent service. It wasn't an easy job due to it being an old house.  Everything had to be special ordered.  He was very pleasant to work with.   He lined everything up really well, and it looks really good.
    - Anne W.
  • A
    I thought she was excellent. She detailed what she’d be able to do for me. When she's better, I plan on bringing her in for another project. I need this done soon, so I'll be finding someone else for this project.
    - Nina L.
  • A
    Jim and his guys did a very nice job, when they said they would, and for a good price. Our front porch/patio had sunk by a few inches at one and the stone top and concrete base were cracked and unsafe. They removed about 1/3 of the porch, filled and tamped the ground, poured a new slab tied into the existing slab and set the revved stone with new matching pieces as needed on top. It looks great. They also removed our side steps (which were a bad layout) and put in a new concrete steps and cut and reset the ground slate around it. Also looks great and now much easier to get in and of the door thanks to the extra large top step/area. That also patched a hole in our stone wall. Great work, done fast and by nice guys. I would definitely recommend them.
    - Huw R.
  • A
    We asked if they would complete the process in two steps so that we could continue to park, they were very accommodating with our request.  They arrived on a Sunday morning, completed half of a "u" shaped driveway, the team was thorough and efficient.  They returned two days later and completed the second half of the "u" driveway.  That afternoon, they called to follow up and to make sure we were happy with the job.  They asked if we had any questions or concerns.  Once they knew we were satisfied for the work, they sent us the invoice, just as contracted. 
    We are very, very pleased with the work and the results - exactly what we had hoped. 
    - maria l.
  • F
    • 1. Steps were installed the week of 8/12/13.
    1. 2. The crew was sloppy and unprofessional. We complained to the owner Chris Natalini. He stated we would be happy by the end of the project.
    2. 3. The walkway was installled the week of 8/19/13.
    3. 4. I sent the following complaint:
    4. On Aug 22, 2013 
      I just got home from vacation and did a quick night time
      inspection. I have the following concerns.
    5. 1.  I noticed the no concrete work has been done this week.
      2.      The side walls were poured after forming the step(I have always been told side
      walls are done first and I wrong?).
      3.      The steps do not line up with the existing piece of sidewalk.
      4.      The brick walkway appears to be set below the level of the surrounding grass (I was
      under the impression this would create drainage problems along with premature
      deterioration.
      Can we set a time to meet at my house and review the project?
      Does Saturday work for you?
      I AM NOT CLAIMING TO BE AN EXPERT AND AM COMPLETELY OPEN TO
      BEING MISTAKEN IN MY UNDERSTANDING OF PERCEIEVED PROBLEMS. If we could review
      in person I am sure you could put most of my concerns to rest (or if you run
      your business like I run mine get your crews squared away quickly if they did
      make serious mistakes).
    Thank you for your time, quick responsiveness so far. I?m
    looking forward to adding a very positive review on Angie?s list and working
    with you on many future projects for myself any hopefully  building a
    relationship so you are my go to mason for my customers.
    1. 5. On 8/22/13 Natalini construction sent:
    2. I can get out there Saturday to talk with you.  Just to answer some of your
      questions, 1. I started another project not expecting the sidewalls to look the
      way they did.  After I saw them I agreed they needed to be fixed.  So
      we're wrapping up this job and will be over to fix the walls as soon as we're
      finished here.  2. It doesn't matter whats poured first, its a matter of
      preference of the mason.  Some feel pouring the side walls first is easier
      and visa versa.  3- We lined the steps up to your walkway entrance not the
      existing concrete pad.  4- I laid the brick walkway myself and I followed
      the pitch from the concrete steps to your brick steps.  Some of the
      walkway is level and some is below grade given the fact that your yard in
      uneven.  The 4" of stone laid under the walkway will take care of
      drainage and will not create a deterioration issue.  If any of this
      doesn't make sense hopefully I can clear it up Saturday.  Let me know if
      you have any other issues.  

      6. Next correspondance from Natalini construction 9/6/12
    3. Ill be getting over there September 12th to finish up your
      steps.  The railing will be installed shorty after we're finished.  I
      just wan to be clear with the railing installation.  We'll be putting the
      railing in the side walls not the steps.  Does that work for you?
       Let me know.  
    4. 7. Railing  put in week of 9/16/14

    5. 8. Work completed week of 10/3/13 It took almost 2 month. 
    6. We were not happy with the work and complained to the owner of Masonry Inc.

    9. We refused to make the final 1/3 payment due to poor work.
    .

    1. 10. Masonry inc offered us a $420 discount  11/12/13. We refused.

    2. 11. On 12/17/13 the owner of Masonry Inc. Threatened to have the railings removed from our steps if we did not pay the final 1/3. We informed him that we had cameras filiming the area and would press charges if the steps were taken out.

    3. 12. On 12/22/13 we sent a detailed complaint including pictures showing the steps already falling apart. We cannot get a response from them. 

    4. 13. As of 5/26/14 the steps sidewalls are falling off, the steps are sliding toward the street and the brick walkway is sinking into the space where the steps were. The entire project needs to be started from scratch.
       
      We have emails documenting everything


    - matthew a.
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Garage And Driveway Services in Fort Washington

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