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Basement Waterproofing reviews in Fort Washington

  • A
    Waterproofing One
    Jason from Waterproofig One came out and provided a very thorough estimate. He also answered numerous questions via email and provided references who had had to use their warranty services in the past (which was a specific request of mine). We ultimately went with another company who had done work on a relatives house and was offering a less expensive solution, but Waterproofing was our second choice.
    - Jonathan T.
  • C
    Rightway Waterproofing Co
    I wrote a negative review of Rightaway after having a disappointing experience involving a ~$4k mold remediation+sump pump installation job, during which the firm broke a pipe and failed to repair it properly, according to two plumbers who came out afterwards. I noticed the problem a few months later when I rechecked the crawlspace after my backup sump pump battery alarm went off following some heavy rains. We had Rightaway out again that point (Al arranged the visit of one of his colleagues while he himself was on vacation) and were told by Al that we���d get an estimate for waterproofing the area as a second job. He also denied responsibility for what we believe was a poor repair job of the pipe. After a month of texts with Al, the owner, we hadn���t received an estimate. I should note that Al was very responsive via texts during this time and gave reasons for the delay. For example, he told me over text once that he did not have the right phone number or email address for us. After being solicited by Rightaway for a review on Angies list, I posted a very negative review and Al immediately contacted me and insisted he come out and provide us with another estimate. After I asked, he also agreed to reimburse us for the repair job we���d had done on the pipe; that repair had cost ~$300.00. Al then came out to the house. He told us he���d mail us the reimbursement, send us an estimate for a new waterproofing job, and give us references of people for whom the company had honored their warranty in the past. He emailed us the estimate that day and then mailed the check the following week. However, that next week, he said he didn���t want to provide us with a reference unless he was assured that we would go with his firm for the new job, because he didn���t want to bother past clients for a reference, essentially, that wouldn���t lead to another job. Over text, he said that if I was waiting for a reference to change my review on Angie���s List, then I should go ahead and leave up my initial negative review, and that he would then post all of our text exchanges because I was not being fair and honest. At this point I called him and he explained (as I just did) why he didn���t want to provide a reference. I told him I would change my review to reflect all of our communication since early February, and that���s what I���m doing now. Al is very responsive to texts and calls, and he seems very knowledgeable about his craft and plumbing. Indeed, when he came out to our house personally, he was very convincing and I was considering re-hiring him despite the prior frustrations. I am also impressed that he cares enough about his reputation to insist upon coming to our house, offering a solution to the problem, and reimbursing us for the cost we incurred repairing that pipe. However, based on our last exchange, regarding the texts and the lack of a reference unless we went with his company, I decided against rehiring the company. I've decided I'm not hiring any future new work without a very thorough reference review. As I���ve said, the firm is very responsive in terms of communication and seems to know their business; I would just not go with them again personally based on my experience.
    - Jonathan T.
  • A
    Goodman Plumbing Inc
    I called at 920 - they were here by 1030 and the whole thing was fixed and they were out the door before noon.  Excellent responsiveness even on a busy day.  The guy was nice as was the person that initially answered the phone.
    - annette c.
  • A
    Paradigm Home Solutions
    I moved into my house over the summer and it wasn't until this past winter that I noticed water seeping into my basement as the snow melted. The owner came out to my property was very helpful. He was very good at explaining a lot of the technical details for me so I could understand exactly what was going on and how they could fix it. I got another estimate before making my final decision. I decided to go with this company because they seemed to be much more qualified and the price that I was quoted was reasonable.

    As far as the installation itself, the crew did a great job. They were able to control the concrete dust better than I expected. Overall, I am pleased with the work I received from this company. We have had some heavy rain since the installation and I have yet to see any water come in. I am very happy with the work and would definitely recommend Paradigm.
    - Matt C.
  • A
    BQ Basement Systems Inc
    We obtained four estimates before proceeding with the waterproofing.  Checked Angie's list and inquired to neighbors regarding various venders they had used. The provider was on time, confirmed appointments, and returned calls promptly.  They answered questions while on the job, modified the materials to maneuver in some very tight spots, and cleaned up well.  We were pleased that there was no "hard sell" or negotiating for things we truly did not need.  They even reused our pump which we had recently purchased rather than insisting that we buy a new one from them.   Very satisfied with their  service.
    - Carolyn & Tom S.
  • F
    BASEMENT PLUS CO
    HORRIBLE. JAY OVERCASH IS THE MOST UNPROFESSIONAL CONTRACTOR I HAVE EVER DEALT WITH. WE HAD A LOT OF TROUBLE GETTING HIM TO FINISH THE JOB. ALTHOUGH HE PERSONALLY BIDS THE JOBS OUT, HIS CREW IS EXTREMELY YOUNG, SLOPPY AND UNPROFESSIONAL. TO TOP IT ALL OFF HE SENT A THREATENING E-MAIL BECAUSE HE DIDN'T RECEIVE FINAL PAYMENT EVEN THOUGH THE JOB WASN'T FINISHED. WE FINALLY GOT HIM TO FINISH THE JOB, BUT IT WASN'T EVEN CLOSE TO WHAT WAS PROPOSED OR PROMISED. IN THE END, WE WERE JUST HAPPY NOT TO HAVE TO DEAL WITH HIM ANYMORE. WE DID A TON OF WORK ON OUR HOME AND BASEMENT PLUS WAS BY FAR THE BIGGEST ISSUE.
    - CONOR S.
  • A
    AJ Waterproofing
    The service was A+.  Cleanliness was top-notch.  Professional, reliable, and honest. 
    - David S.
  • A
    Mark Group
    Advisor was thorough to explain the need. Workers were punctual, efficient. The work was professional in detail and with minimum inconvenience.
    - MARIE-JEANNE G.
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Waterproofing Contractors in Fort Washington

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