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Cleaning reviews in Finleyville

  • A
    Andy cleaned my dirty and stained off-white carpet. Pet stains were removed and now, about a month later, they are still gone. Yeah! I have never had a carpet stain stay gone for more than a few weeks, so I am very happy. So happy that Andy is coming back in a week to clean a sofa and the stairs and landing. He is a very nice guy as well as good at what he does.
    - Rae G.
  • D
    We used a groupon for this service to have our carpets cleaned because the price was right.  However, they did up charge us for a cleaning feature.  The cleaning product they used was terrible.  It left a thick residue that was literally crunchy under your feet for months.  The guy was nice enough and he acted like he did us a favor by cleaning the upholstery on our couch for us for free.  However, when it dried you could see all the original stains.  He dumped the dirty water out ON our front porch.  The porch is similar to a deck so the majority of it fell through the slats between the deck boards but it left dirt and dust bunnies everywhere.  Overall very disappointed even as the low price.  Would not use again.
    - Megan m.
  • A
    I called several cleaning services.  Only two even bothered to reply.  Mrs Clean was the only one that was bonded and insured.  Pricing was reasonable.  Elaine was very easy to work with regarding what services I wanted to include or exclude to keep costs down.  She charges by the hour not by the job which worked well for me.  The other service only offered their standard cleaning and was much more money.
    - Kenneth H.
  • A
     I forgot they were to arrive that day causing them to wait while I moved things out of their way.  They helped where they could and started in other rooms while I worked.  Very nice and very helpful.
    - Art L.
  • F
    DO NOT USE THIS PERSON TO CLEAN YOUR HOME.  She is argumentative, unresponsive and a very poor housekeeper.    

    I gave this person four opportunities to professionally clean my home.  I left room by room instructions the first two visits, labeled every product and tool the third visit, and left work to show her her "problem" areas on the forth visit.  I spent a total of four and half hours cleaning my home after she left on two separate occasions to right the areas she missed.  I would like to say she can at least clean surface dirt but I would be lying.  Corners and under appliances aren't cleaned by her; rugs aren't moved to clean the floor around; anything above 5 feet isn't cleaned (showers, dusting). 
     
    I tried several times to call and discuss the areas I believed weren't done correctly.  She would say, "I understand... I will do that next time..."  And again that area wouldn't been done correctly.  I resorted to written letters with complete instructions and check off lists, but that also was ignored.  Example: I left instructions to vaccum and mop my new tile floors with Pinesol.  She used HARDWOOD FLOOR POLISH!

    After I had to re-clean four floors, I decided this wasn't going to work.  I called to cancel her service, and rather than parting ways professionally, she argued with me blaming me, my house, my pets and a number of other excuses.   

    My advice: LOOK FOR SOMEONE ELSE.   DON'T PAY THIS WOMAN TO CLEAN YOUR HOME; SHE DOESN'T KNOW HOW TO CLEAN A HOUSE PROFESSIONALLY. 

    The old saying rings true: you get what you pay for. 
    - Andrea G.
  • A
    I was very happy with the outcome.
    - Rae G.
  • B
    unknown
    - Mary S.
  • A
    unknown
    - JOHN K.
  • B
    unknown
    - Richard M.
  • A
    Was punctual and returning phone call. Estimated price was close to actual price
    - Lindsey G.
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Cleaners in Finleyville

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