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Find Top-Rated Fairfield Insulation Contractors

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Insulation reviews in Fairfield

  • F
    Salesman did not seem to know which demonstration window was insulated and which one was not. We had expressed wanting blinds between the glass. He said he wasn't familiar with it and made a call to someone who said yes, it was an option. He was cordial until my husband and I said we were not ready to make a decision at this time as this was the first contact we had made and we were looking for estimates only at this time. Salesman then had a change in personality, had very little to say to either of us and couldn't wait to pack up his things to go. It was a good deal so I spoke with my husband and we decided to sign the contract. The salesman took measurements and was on his way stressing "we will contact you". Contract had approximately 6 - 8 weeks for installation. I had called back, about a week or so later requesting to see what these doors would look like as he had no pictures. He said he would take a picture of his doors, which were the same thing and he would text it to me. I verified the cell number for him to text it to. This made me suspicious because he said he wasn't familiar with this style of door when he was at our home. I never received the text... Time passed greater than 8 weeks. I was on vacation and called the company inquiring about the doors as no communication had been received. I spoke with a gentleman and explained I did not wish to speak with the salesman any longer. The gentleman said he would follow up and call me back. He called back and apologized that the wrong doors were shipped and it would be another 3 weeks before the correct doors would come in. I explained this was not a very good experience especially due to the lack of communication. He was very nice and swore the company does good work. I told him I am not feeling very confident in this and would prefer to get my money back. He said I should have a check by the end of the week. When I returned home from vacation the check was waiting at my home. This was probably the only positive experience with this company.
    - Melanie S.
  • B
    ok

    - robin k.
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Insulation Contractors in Fairfield

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