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Chimney & Fireplace reviews in Exton

  • A
    Called Joe and he arrived on-time. Diagnosed and fixed the issues with my gas fireplace. He was quick and efficient. Nice guy and would definitely call him again. He was very reasonable with his rate as well.
    - John l.
  • A
    I couldn't be happier with my experience with Chester County Hearth & Home. I filled out their contact form on their website about a concern I had with my fireplace, and I received an email from Bob minutes later. I scheduled an appointment and my concerns were quickly resolved.
    - Joseph H.
  • A
    It went very smoothly and the representative was kind, professional and efficient. he provided a thorough assessment of our chimney and made recommendations for future improvements. Would definitely hire again.
    - Daniel S.
  • F
    We scheduled a chimney cleaning but Ed told us the chimney need to be repaired instead of cleaned. That was fine; it hadn't been used in years. He discussed the repair process, stayed for about 30 minutes and said he would send an estimate for the repair. He billed us $105 for the visit and didn't send the estimate until 2 1/2 months later, after several follow-up phone calls. In the meantime we contacted two other chimney repair companies who did not charge for their estimates. Ed's estimate was twice the cost of the other two estimates. We would not do business with him.
    - Susan P.
  • F
    Awful experience. Called to schedule an estimate and told by Ben it would be 2 weeks until he could come and do an estimate. Then I had to call the day before he was supposed to come to confirm he was coming and he told me it was too far to come. He said he would call to confirm coming for the estimate and he never called. Negative experience and not recommended.
    - Donna M.
  • A
    John is clearly a professional who takes great pride in his craft. He's highly knowledgable and took the time to make sure I was highly informed about the details of his process and my chimney setup. He was honest, down-to-earth, and did an overall great job!
    - James S.
  • A
    John was very thorough in not only cleaning the fireplace and chimney, but finding and fixing some problems I did not know about. Before performing any service beyond the scope of the basic sweep, he was careful to let me know how much it was going to cost; that is, the application of the preservative and the cost of the stainless steel caps.  We had not used the fireplace in some fifteen years, and now feel comfortable doing so.
    - Raymond W W.
  • A
    Bob McClimon is a 3rd generation stucco expert. He has the benefit of seeing how different treatments, sealers, paints, etc affect stucco over the years and so we were a little disappointed , but saved from making a huge mistake when he warned us not to paint the stucco on our 22 year old home. Elastomeric paints are NOT a suitable coating in the northeast region, so please consult Bob before you consider doing this to your home. He showed up promptly and on time, always maintained excellent communication and performed quality work on our home that will help the stucco to last for decades. We had some minor moisture issues that could have become major issues if not for Bob's remediation. He took the time to carefully inspect our home's stucco and pointed out all of the areas that required attention to fix problems and prevent some down the line. He is an artist with stucco and matched our 22 year old stucco texture and color wonderfully- all with a simple trowel. I was pretty amazed. He's an expert of his craft. Obviously, we are very pleased with the quality of his work and just as much so with his professionalism. Calls were always answered, work was completed when we were told it would be and he saved us from making big mistakes that could have been very costly for us. As for price- well stucco work like this isn't "cheap" as it is very labor intensive. I should mention that when I say he installed drip edges and replaced stucco over the windows, that we have over 30 windows on our home. The high cost of repairing stucco issues is even moreso a reason to make sure you have a reputable, experienced and honest stucco contractor to deal with. You want it done right, the first time. We felt we were in good hands with Bob McClimon and would use him again and recommend to family and friends.
    - Stephen W.
  • A
    My daughter will be selling her town home this coming winter. Besides needing the chimney cleaned, I needed a thorough inspection. Have sold real estate in Chester County for 20 years and have seen many chimney sweeps. John did a great job and I would certainly hire him again. Dianne C, Malvern
    - Dianne C.
  • A
    We had received a coupon in the Clipper Magazine for a discounted chimney cleaning. They came out and cleaned the chimney, then told us we needed a cap on it. OK, fine- this wasn't unexpected. I was then shown pictures of the inside of our chimney and was told that the fireplace is unsafe to use- that it has misaligned, open dry joints between the sections of terra-cotta and the flue can no longer contain the heat or the flue gas as needed...that it was unsafe to use unless we did repairs using the "Fireguard system" to repair the open joints at $2550.00. Oh yeah, we also needed a crown at $375 and a crown guard at $275.

    Mr. Barr. came the next day, just a few hours after after I had called and inspected the chimney using a flash recorder video and found the flue to be in good condition. He recommended we repair cracks in the crown with a crown coat which comes with 15 year warranty at $250, which needs to be done in milder temps. Long and short, beware of the coupons you receive by mail...Safe-T-Sweep has earned our business, now and in the future!
    - Matthew S.
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Chimney And Fireplace Contractors in Exton

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