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Keep Heating & Cooling

Founded 1991 • Angie's List since August 2010

A Rated | 19 Reviews

Service Categories

Description

Keep Heating & Cooling has been serving the Erie county area for almost 20 years, providing quality workmanship at fair prices. We start with talented workers, friendly office staff, well stocked trucks, and a desire to do it right the first time. Many claim to have fast service on paper, but few HVAC companies can compete with out service, we have 7 service trucks on the road every day in different areas of town so that when you call us with a heating or cooling problem, it is more than likely we have a service tech right around the corner and he would be dispatched to your location after completing the call he is on...now that's fast service! In our installation department, we have men with many years of knowledge that know all the new equipment, how to install it properly, and leave your home in perfect condition when they leave. Our office people keep full records of all your equipment, when we were there, what we did, and when you are due for your regular maintenance call, our customer service people schedule your calls and remind you of when we are due to come out. Residential or Commercial we do it all, find out why most of out work comes from word of mouth advertising by out past customers....

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Verified Reviews

A few reviews for this pro…

A

RATED

06/19/2017

The technician was on time, very friendly and knowledgeable. Very satisfied with the work. I will use Keep Heating in the future and highly recommend them.

DESCRIPTION OF WORK
Furnace had a maintenance check up. Air-conditioning unit needed 1 pound of freon, also had a maintenance check up. Air-conditioner needed coolant.

CATEGORY heating & air conditioning/hvac

A

RATED

02/04/2014

Everything was done in a very professional manner. They were on time, the installation crew were very meticulous in workmanship and cleanup. They answered all questions and made sure we understood how to operate the systems. A little pricey, but comparable to other companies. You get what you pay for and we have been very happy.

DESCRIPTION OF WORK
install whole house air conditioning and furnance

CATEGORY heating & air conditioning/hvac

B

RATED

01/05/2014

Installed new furnace and air conditioner. Removed old furnace and air conditioner.

DESCRIPTION OF WORK
.

CATEGORY heating & air conditioning/hvac

F

RATED

09/06/2013

Provider installed new air conditioning/furnace unit in 2008. They have done annual service since that time. They never changed out the humidity filter which caused an overflow of water to the basement which damaged one wall (drywall). Originally the owner came out and said he would take care of it as his employees never changed the filter. He than called 20 minutes after he left to state that we ...

DESCRIPTION OF WORK
Service call for flooded basement due to malfunctioning Ac. Determined to be caused by a humidifier that had never had the filter changed.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

This was unfortunate due to customer issues not my company. The damage was at the mothers house and we called the customer every year to schedule a yearly service and customer declined every year. The only time we ever got a call was for A/C repairs and in those cases, the technician normally does not look at humidifiers because they are not in use during the summer and they would assume that the ...
C

RATED

06/25/2013

I was told the would not provide a free estimate of how much it would be to install furnace. That I would have to pay $45.00 just to have them tell me how much it would be to install furnace. She did tell me that it would be $90.00 an hr to install furnace which is fine and I would have to pay for materials (thats a given) but just to give me an estimate you want to charge someone $45 just to GIVE...

DESCRIPTION OF WORK
Called to get an estimate of how much it would cost to install to have customer supplied furnace installed and then an estimate to have A/C added on to the unit.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

This message is from Jeff Keep the owner of Keep Heating & Cooling and the review by [member name removed] is completely incorrect. We never charge for estimates, The charges she is speaking of is for a SERVICE CALL We do not put furnaces in by an hourly rate, I am not sure why someone would post something like that because it is totally false. If anyone would like an estimate I would be happy to ...

Services Offered

Commercial and Residential installations of HVAC equipment Repairs Tune Ups Humidifiers Air Cleaners Hot Water Tanks Commercial Refrigeration

Services Not Offered

Oil Furnaces

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, Discover, Financing Available
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes