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Basement & Foundation reviews in Ephrata

  • A
    Crystal Clear Construction LLC
    He was very professional you dont see a lot of Roofers doing their own work and thats one of the best experience i had very nice understanding and always stays till the work is finished works long hours to make sure his quality work is right you can see the passion he has for his company he made sure he showed all estimates and they were great prices better then some of his competitors out there i choice him because he was honest and kept to his promise..
    - Alisha S.
  • D
    Your Remodeling Guys

    We saw Those Garage Guys at Park City Mall and loved their product. We asked them to come and quote to have our garage remodeled and organized. The sales lady was very nice, but there was a high pressured, VERY LONG, sales pitch. She was with us for over 3 hours when we did not plan on that. She left around 11 PM.
    When the work was supposed to be scheduled we got a call from a guy called Scott. I explained to Scott that I wanted a slop sink installed first (by someone else) and would let him know when I wanted his company to do the remodel. Scott then told me that if he didn't get the job scheduled, that his boss would question him and he was trying to prevent that. Scott was nice and said a lot of kind things, but the pressure was there and he was very slimy.
    I called his boss who's name is Jeep to confirm that he would question Scott as to why the work wasn't scheduled. After all, we are the customer here. Jeep told me that he only wanted to make us happy. I explained that I wanted a slop sink put in first and then we would call to schedule the install of the garage remodel. Jeep assured me that it was ok that I took my time.
    When on the phone to Jeep, I asked him about a cancellation policy because I was so angry about the fact that the install date was being pressured on me. He told me that it was three days from the date of the deposit. I couldn't believe it! After looking through our paperwork, I found that indeed we had signed the cancellation policy but these facts were not verbally pointed out to us. KEEP IN MIND that the sales lady was with us for so long, we were exhausted and had a kid to put to bed. We didn't even think about a cancellation policy so we didn't ask. We ended up signing without even realizing it.
    So BEWARE of this company. One of their favorite lines is: Mrs ____, we know how badly you want this garage done and we are doing everything we possibly can to get that done for you.
    The fact is that yes, we wanted our garage done. But to be told repeatedly that they knew what we wanted was also nerve wracking! It made me suspicious! When sending $6,000, the last thing we want to feel is high pressure or to hear slimy sales pitches.
    Things to be wary of:high pressure sales pitchlong sales pitch that lasts more than 3 hours!pressure to schedule the job quicklyvery high price of product
    The job was done and it is lovely BUT we strongly feel that we could have gotten the whole thing for half the price somewhere else. We are very sorry not to have checked Angie's list first and very sorry not to have asked for references.

     

    - Rebekah S.
  • B
    Thompson's Basement Waterproofing
    the guys worked very hard and the job was done in less time than estimated. so far my only disappointment was they didn't clean up their construction dirt, after we get our house cleaned we'll be OK. I understand that construction work below and behind concrete doesn't have to be 'pretty', but i would have been happier if they had at least tried to clean up the debris.
       I was contacted by the service manager and he strongly apologized and offered to come out and clean our house. He assured me this crew will be told that this can not happen again! He reminded me of their warranty and restated that we can call them anytime if there ever is a problem with our system. I would choose Thompson's again because i did, and still do, believe the system they install is superior to what several other companies tried to sell us.
    - david h.
  • C
    Central Penn Waterproofing
    the salesperson seemed technically knowledgeable. we did not care for the way he derogatorily spoke of other company's who are in the same business. It basically came down to the fact that he didn't convince us that their system would be adequate for our house.
    - david h.
  • A
    A Plus Landscaping LLC
    Absolutely thrilled with the workmanship! This was quality work, done in a very professional manner. I will definitely be hiring them again, when I am able to have some other work done.
    - Deborah F.
  • F
    Desert Dry Waterproofing
    unknown
    - Bruce B.
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Foundation & Basement Contractors in Ephrata

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