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Health Care Facility reviews in Elkins Park

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  • As I was a cash paying customer, I got decent customer service treatment. In the long run, @ over $600 per month, it would have been cheaper to have no insurance and pay all of my expenses out-of-pocket. However, we are all afraid, and they take advantage of that fact, that anyone of us could wind up with cancer or some other dreaded, extremely expensive to treat malady. So, it became clear I was disabled long term and perhaps forever following a disastrous back surgery accompanied by major complications and set backs, that I was destined for Social Security Disability. Even after being accepted onto SSDI, I still had to render my and quot;pound of fleshand quot; to a health insurance company to cover the 20% of charges Medicare does not. I stuck with Blue Cross and Blue Shield, because once again, of their almost universal acceptance by providers. That 20% Medicare does not pay can really add up, particularly with major problems such as mine.I was disturbed to find their and quot;Medigapand quot; plan, called and quot;Security 65and quot;, was fairly expensive, and carried with it high deductibles. I went on around the year 2000, and have slowly seen them raise their rates to almost double in 13 years. The deductibles stayed almost the same, but the overall cost every year was always more than the previous year. Also, under Medicare, regardless of insurance company, the first overnight stay at a hospital costs roughly $1,000. This is covered by no one, you must pay that out of pocket. I have been hospitalized 4 times since 2000, I could really use that $4,000 right now. However, that is how Medicare, coupled with a Medigap insurance plan, operate.When Prescription Coverage (Part D) became available through Medicare, I quickly signed up. I was spending over $300 per month on medications. IBC and BS quickly became a cooperating partner in Plan D, and at first it was not bad. The cost was not much more than my original Medigap premium, but there were more annual deductibles, and this time, co-pays to deal with. At first, the co-pays were $4.00 per each medication. Over the years, that has slowly risen to a co-pay of $12.00 per prescription.That can add up to a lot of money when you are taking as many medications as I currently am burdened with. Their customer service has gotten better over the years, if you call them before 2 PM, you usually get right through to a customer service agent. Whether or not this person knows what they are talking about is the luck of the draw. I would say roughly 75% are knowledgeable and courteous.What effect, if any, the new Affordable Care Act will have on their coverage, prices, deductibles and co-pays remains to be seen.They are still the and quot;big dogand quot; of health insurance companies in Philadelphia, for now at least.

    - Chet E.
  • I called PSA begging for help with tube feeding our daughter overnight. Having been denied nursing services by our insurance company, my husband and I wanted to pay out of pocket to have someone give us a respite at night for a week so we could catch up on sleep. The director of PSA heard the exhaustion in my voice and evaluated our daughter's situation and realized we were entitled to get skilled nursing through our secondary insurance. She worked her magic and just a day later we were setting up an appointment to meet with a representative from the company. We set everything up, got approved for nursing, and within a day had a temporary night nurse. Finding a permanent nurse took more time, but PSA advertised for the position and worked hard to find people to take the job. The nurses they have provided have run the gamut from amazing to acceptable, but for the most part we have been extremely happy with PSA. They call the day after staffing a new nurse to make sure everything went well. Even when they can't find coverage they communicate that to us and work very hard to get someone in. PSA understands how difficult it is to have a child with special medical needs, and works hard behind the scenes to make everything run smoothly. I highly recommend them, and they are the only company in a sea of nursing providers that reached out to help and now my entire family is doing so much better because of it.
    - CARRIE H.
  • I was taken care of very well at this hospital. The nurses were attentive and very professional. I felt well taken care of here. The surgery went well and I would recommend them to others.
    - Nancy P.
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Health Care Facilities in Elkins Park

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