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Firewood Company reviews in Elkins Park

Real People ~ Real Reviews ~ Real Results

  • Customer service: Impeccable! I had to reschedule the delivery 4 times, the last time due to a serious family medical situation. Each time they were patient and helpful in rescheduling. The delivery arrived on the day and time requested.
    Delivery: Jack was our delivery person, and he was wonderful. The truck was big, and we have a very narrow driveway. But he slowly maneuvered the truck up the driveway and got it as close as he could to our garage without hitting the house or the neighbor's shrubbery (including a very old holly tree). He was totally patient and pleasant.
    Product quality: Outstanding. Clearly a full cord. Utterly dry and clean (even after a huge rainstorm that week). Very little debris, and what there is will be useful as kindling. Burning it as I write for the first time, and it burns clear, bright, and hot!
    Pricing: Absolutely on target for the quality and customer service.
    We're delighted with this experience. Mulch and More has customers for life! Thank you!
    - Margene P.
  • The guys did an amazing job tackling our huge pile of logs. ?They were prompt, friendly and did a great job. ?A week after the job, a big portion of the firewood stack fell and created a big mess. ?Since stacking was part of the deal, I contacted Trevor concerned that it fell so soon after the stacking. ?Trevor responded quickly saying that it was unusual to fall so soon and they would re-stack without additional cost. ?Within a couple of days he returned with Jeff to re-stack the firewood and all is great!
    - John F.
  • H&R took the order and delivered the firewood in a timely manor, but that is where positve aspects end.The wood was delivered in the afternoon, while my husband and I  were at work, but the firewood they left was wet, muddy and mostly small pieces. Of the half cord we had delivered, we filled two large garbage cans full of kindling wood and the rest is too wet and muddy to burn. When we arrived home and found the wood, we immediately called both of H&R's contact numbers, left messeges and never received a call back. We left a check for them the day the firewood was delivered. So they, unfortunately, have our $150 and we have unburnable firewood.
    - Brandi W.
  • It went well. The driver was courteous and professional.
    - Barbara M.
  • It went well. The driver was courteous and professional.
    - Barbara M.
  • The price was average. I wouldn't use them if I could find somebody else cheaper.
    - Stephen H.
  • They did everything. They were good. They came when they said they were gonna come and did the work that they said they were gonna do.
    - marc e.
  • Top-notch service all around: fast response, pleasant to deal with, great price. Highly recommended.
    - Josh R.
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Firewood Companies in Elkins Park

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