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Home Health Care reviews in Drexel Hill

  • A
    Home Helpers
    Excellent service...very helpful, polite and friendly. I was looking for in home care for a relative who is disabled. Her home was not in their service area, but Sarah in the office took the time to point me in the right direction and track down the location and number of the appropriate office for her area. They were extremely professional and helpful and I would not hesitate to recommend them based on this experience.
    - jennifer g.
  • A
    Home Helpers
    I was very pleased with our experience with Home Helpers from start to finish. I spoke with one of the owners, Frank, by phone a few times to review my short-term need (as my mother lives with my sister and was only going to be staying with me for two weeks). Frank was very friendly and helpful as he explained their services and verified how they could help us.

    The day of my mom's arrival, Tom (one of the other owners) and Sharon (director of client care) came to the house to evaluate my mom's needs (which was mostly just bathing and personal care). They were both extremely professional, straightforward, and compassionate as they discussed the details with us. We had had a very poor experience with a competitor and were sensitive to staff professionalism and confusion with contracts, but they appeased all of our concerns and we felt very much that we were in great hands.

    The caregiver came to the house 4 times over a 2-week period (per our arrangement) and she was wonderful. She took the time to get to know my mom (who is alert and oriented and appreciates company / conversation), was very thorough in completing her tasks in terms of bathing, freshening my mom up, applying lotion to her feet, etc. Fortunately, we were able to have the same caregiver for all 4 visits, and she built a very nice rapport with my mom. My mom really enjoyed the visits and I felt confident that she was getting excellent care in a professional manner. I didn't have to worry about a thing.

    I am sure I'll be turning to Home Helpers again in the future when my mom stays with me for extended visits. They provided exactly the non-medical care we were seeking and every person we interacted with couldn't be nicer. These people really get customer service. A+!!!
    - Cora M.
  • B
    Heron Home Health Care
    So far it seems to be working fine. They seemed to do a professional job and answered our questions. It was $2,600. They have been professional and informative. They were punctual and I expect to use them again.
    - Robert R.
  • A
    Home Helpers
    They have been very good. They are very reliable and caring. They get to know their clients. There is a contact that I deal with and they work with the actual people that go out to the home and will let know if there are any concerns or problems. It's been a good experience working with them. I have been using them for 2.5 years now.
    - David H.
  • A
    Home Helpers
    Home Helpers seems to be a smaller, locally-owned franchise. One of the owners and a head nurse visited. They seemed very competent, suggested very important ideas and treatments for her care. We were not pressured or uncomfortable with them, but we had lots of questions from family and one family member who is a nurse as well. Their price was comparable to others we contacted. We wound up NOT using them because some of the care needed was of the nursing type, not provided by the nurses aides and care givers Home Helpers specialized in. Otherwise, we were ready to go with them had Mom not needed a higher level of care on occasion.
    - Julie M.
  • F
    Home Helpers
    i never heard from them.
    - VICTOR G.
  • A
    Home Helpers
    Very good experience with home helpers service. They came in 4 hr twice a week and took care of family member who has dememtia. Would highly recommend this company
    - karen e.
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Home Health Care Providers in Drexel Hill

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