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Septic Tank Cleaning reviews in Doylestown

• F

  BucksMont-Environmental

  Brian (although polite) and Bucks-Mont Environmental are bold faced liars. They cite rules and regulations of "Pennsylvania Septage Management Association" Google that Agency; they do not even belong to or are active Company members. NEVER and I MEAN NEVER use Bucks-Mont for a 500 Gallon Hydro Test as they take your funds (Brian writes the invoice on property site, collects payment, tell you they will email you a report, then do not show up the next 24 hour period to measure the wetness in the septic fields, then fail your septic), only to offer to install a new $40,000.00 system. And, his father who answers the phone in the office when you call is clueless to this and is rude and condescending when questioned about their tactics and why you never came back for second day reading? I hired Gary's Septic for a second opinion who does NOT install systems and received their unbiased report. I then hired FRANC Environmental and they charged me $700.00 to repair 5 end caps in the D-Box. So I never needed a new system at all. I got taken by Bucks-Mont for over $1,500.00. Brian was the only worker who inspected, dug and conducted the test....DO NOT HIRE THEM!
  - ADAM D.
• A

  FRANC Environmental

  I cannot say enough good things about the professionalism of Franc Environmental. We moved into a home that Franc had installed a new septic system in about 6 months before hand. Long story short we had some issues in the first couple days after our move. Franc went way above and beyond helping us work through them, even doing so over the weekend. Amazing service, great to work with and a company that truly does the right thing for its clients by standing behind their work!
  - Jason G.
• F

  NORBILL DISPOSAL SERVICE

  This could not have turned out worse.  I have lived in my house for 15 years and have worked with dozens of contractors during that time.  I have NEVER refused to pay a contractor until these people ruined my front yard and then disappeared.  I refused to pay so they took me to court and blatantly lied to the judge about almost everything that occurred.  This included denying that we had multiple conversations about the job that I had well documented (notes with dates, times, names and what was discussed/agreed to).  The judge had no option other than to split the bill down the middle and compromise.  In my opinion, this company is owned and run by a group of unprofessional, unethical people who need money so badly they have to lie to get it.
  
  - David K.
• D

  BucksMont-Environmental

  Ok job pumping septic (expensive I found out 5-1-14) when I had to have a new pump installed on 5-1-2011- 3 years after having a pump installed by BucksMont ( $2,010 for new pump with with a pump-out in 2011) I learned that the new guys in town performed poorly in 2011. Hopefully the installers have learned wiring and piping connection. I was disappointed in their response to my recent septic query and totally disgusted in their inflated prices. I was quoted $2,000 to jet my lines! Totally outrageous!
  - Denise R.
• A

  George Allen Wastewater Management

  Great job. Customer service worked with me to find out the source of our septic problem. Replaced a pump that was struggling with a heavy duty Gould's 1/2 HP cast casing pump. Beautiful, neat, professional installation to replace a pump installed by Bucks Mont Environmental plastic casing pump only 3 years old. Old installation was poorly wired (ground wire left hanging out) and poorly installed (pipe too long, but instead of cutting, installers just tilted the pump on its side off the base in the tank- I was horrified to see such shoddy work). George I Allen fixed us up quickly for a very fair price.
  - Denise R.
• A

  BucksMont-Environmental

  Background: As of 2001, Doylestown Township enacted a septage management program in which all on-lot septic systems and water wells must have their septic tanks pumped and inspected and have the well water tested every three years. This is my year and December 31st is the deadline.
  I spent Sunday afternoon (yesterday) doing some research online looking for a new septic service company to inspect/pump my system. I called BucksMont Environmental after seeing how many glowing reviews they had received. I figured I would try calling them, even though it was Sunday, to see if I could schedule an appointment to evaluate my system. As I expected, I got an answering machine, so I left a quick message. To my surprise, within a few minutes I received a call back from Skip, the owner. I told him that it was not an emergency situation and that I only wanted to schedule the pumping and inspection. He was very friendly and informative and spent a good deal of time explaining everything to me.
  He told me that Brian, one of his most experienced servicemen, was going to be in my area on Monday, and that he would call him to see if he would be able to come over in the morning. Brian called me back about two hours later and said that he would be able be here at 6:45am Monday morning (today).
  He and helper Chris arrived at 6:35am this morning. With flashlight in hand, he started checking out my system. Brian was just as friendly and informative as Skip. I showed him the pump tank which is in very poor condition and after removing the lid, the inevitable became apparent. After 34 years, the old concrete tank has succumbed to the corrosive sewer gases and the concrete is crumbling beyond repair. He told me that a new tank would have to be ordered since they don't keep them in stock and that it would take a week or so. So, I figured that was it for the day, but no, Brian said they could get right to work and do as much as they could today, except for the tank replacement.
  By 9:15am, the tank was pumped and inspected and a new effluent pump was installed (temporarily) in the dosage tank (along with new plumbing, wiring and float). At that point, they left and then returned an hour later with a compact power shovel and the tanker truck and the Hydro-Jet machine. I watched the whole process while Brian patiently explained everything they were doing. I took the opportunity to try out my new camera and took lots of photos of the whole operation. Brian assured me that it didn't bother him and, in fact, he appreciated customers who took an interest in the process. By 12:10pm, they were done for the day. Once the tank arrives, they'll be back to install it.
  I was very impressed by how meticulous, thorough and efficient the process was and how professional and courteous Brian and Chris were. So, in less than 24 hours from my initial phone call (on a Sunday), all the aforementioned work was completed.
  I will write a second review, once the new dosage tank is installed, but after seeing them work, I have faith that it will be done just as satisfactorily as the first phase of the job.
  - Edward C.
• A

  B&C SEPTIC SERVICE

  The team is very polite, professional and skilled. They never seemed annoyed at explaining and informing us regarding the procedure. They did a wonderful job in setting up the system and making sure our yard was properly graded and seeded at the end. We give them our very highest recommendation. No one really wants to have to go through this, but it's nice to know that there is a company like Band C that is trustworthy, knowledgeable, and charges a fair price. We will always use them to maintain our septic system.
  
  - Gretchen M.
• A

  B&C SEPTIC SERVICE

  Bob responded immediately, figured out what the problem was and made the necessary repairs. He and his team acted professionally and respectfully. His charged us a fair price which he quoted to us before he initiated the repair. We are more than pleased with him and his staff. We give them our very highest recommendation and plan to call on them in the future.
  - Gretchen M.
• A

  Byers Septic Tank Service

  Arrived on time. Completed service expeditiously. Asked them to return to start process of putting in a new drain field (present system is 60 years old). Did not understand the significant permit and regulatory issues, so I sent them home to give me a chance to study my options in more detail. Did not charge me for this wasted trip that included hauling a backhoe to my property. I am located a few miles away from their business.
  - ALEX H.
• A

  BucksMont-Environmental

  They did a great job, arrived on time and were very courteous.
  - Lisa M.