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Auto Service reviews in Doylestown

  • A
    Kim & the crew here really came through for me. You literally cannot tell the difference between the new parts and the previous. Even though my insurance company was dropping the ball, Suburban Auto Works came though and made sure I was taken care of. Super nice people on top of the excellent job they did. Would highly recommend, and go back (if I ever need to). Thank you!
    - Imri M.
  • C
    Fuel pump determined to be bad for engine trouble. Instead of changing only malfunctioning part, the whole assembly was changed. When I indicated after all the necessary parts were removed, I was given the explanation the unit was out of specification. According to me that was fake explanation. If whole assembly is replaced, it should have been less labor. The labor was charged much more as if each part is changed separately. One part was charged even though it was part of the assembly and came with the assembly. Price of the parts was excessive (much more than MSRP) compared to genuine Hyundai parts available outside. Dealer indicated they will match price with other dealers not outside shops or Hyundai direct. All dealers have very high price and keep prices very high. Some generic charges were applied for shop supplies in addition to charges for lubricant spray bottle. One previous visit for service went well but not this. Unless desperate, I will not visit this dealer for service.
    - Sudhir D.
  • D
    Thompson ended up quoting me almost $1300 worth of work, which I agreed to. Notes said left front caliper siezed and front axels had torn boots with little grease. Place seemed very well run, like clockwork. I pickup car on July 6, 2017 and it's still making noise. I call back, leave message, no response. I call back again 2 days later and they took car back to review. They take it again free of charge on 7/17/17 and tech supposedly found pad slap on left front brake pads due to lack of lubrication. They removed pads, lubricated and re-installed and noise was gone. I picked up car and I noticed noise again by next morning. They took it back yet again on 7/25/17, they said left front rotor out of round resurfaced at no charge. NOISE is still there if not louder. I think it's actually coming from the right side. They called to ask if I was satisfied, I advised the issue the vehicle was originally brought in for is still there after spending almost $1300 and 3 visits. I will just take it to someone else at this point.
    - Alexandra M.
  • A
    I use them a couple of time a year. It took two hours to do the work and the workers are always professional. The car was clean. I have a Subaru and I'm not going to trust the service to anyone but people who are familiar with Subaru.
    - Carol C.
  • A
    Excellent, David was pleasant and professional and did a wonderful job on the windows and doors. He explained the different options available to us for our windows with no sales pressure. He very easy to communicate with by email and always responded to my queries.
    - Bill B.
  • A
    Checked Angie's List for the name of an auto body shop.  Liked reviews for All Million, called them and my first impression was how friendly and professional they were.  They picked up car which was at home and needed to be towed. They did all interaction with insurance company.  Parts were provided by  Toyota (guaranteed).  Upon receipt of an estimate from insurance company they were able to proceed in a timely fashion.  Very happy with results.  Car looks like new again.
    - Bernadette G.
  • A
    We've been going there for years and we use them constantly.  They do good work, they're friendly, and convenient.  Scheduling is quite easy and they can fit the appointment around his schedule.
    - Jani B.
  • A
    Everything went very well from start to finish.  The estimate was done promptly.   The provider was punctual and courteous  when he arrived.  The work was done neatly.  I haven't had any problems with the tinting.     I also like the idea that the work is guaranteed for the entire time we will live in our home.
    - Ellen B.
  • A
    Bill was recommended by a friend a number of years ago and I feel lucky. It is great to know you can take your cars into to someone honest who will do a good job. We have been using Bill for a number of years and have been very happy with the results. He tells it like it is and makes sure you know what needs (and doesn't need) to be done with your car. I wouldn't take my cars anywhere else.
    - Christopher M.
  • A
    This was my first experience with J's Auto Service.  A couple days after Christmas my car began to suddenly misfire. I drove it to the local dealership and got an initial estimate of around $1,000 to pull the engine, inspect the cylinder heads, and then diagnose the problem (i.e., I wouldn't know the repair cost until after spending $1,000 to pull the engine).   I found J's through Angie's list, and found that they could diagnose for much less by check the heads without pulling the engine.
    In the end, turned out to be a blown valve so the engine had to be pulled and both heads were serviced.  This all took place in early January, but between the holidays and snow days they kept things moving and I got my car back in a reasonable time,  What I liked most is that John kept me in the loop on the diagnosis and repairs, made helpful suggestions, and the costs/economics.  It was an expensive repair for a 10 year old car in otherwise good condition. Now the engine runs great, and like it or not I'll be driving this car for a while yet after this unexpected "investment."  
    I also like that J's provides a free 30-day follow-up inspection of their work to make sure there are no issues.  I'm following up with them on a check-engine light issue after the repair, but that appears to be an an exhaust leak, unrelated to the engine work.
    - Matthew W.
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Auto Services in Doylestown

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