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Home Improvement reviews in Darlington

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  • The finish on the concrete was lousy. Some was broomed nicely, some was broomed real thick.There was no edging done at all. The patio was angled toward the garage so that all the water was forming a massive puddle along the side of the building. There was no expansion joint. The cut the patio into 4 squares for the expansion and the cut was crooked. Areas where they poured another pad the second day was not level with the pad they poured the first day. Cement was splattered on my brand new retaining wall, the siding of the garage and the man door. They did not finish off by bringing in dirt to angle the sides of the patio into the yard. It was left as a drop off and you could see under the cement work. The first winter which was not even bad, the patio cracked. There were holes so bad along the edge in the garage, the added a layer of cement around the edge. It was darker in color and looks hideous.

    I had a block wall and cement steps put in going into my basement. The wall is bowed. The steps were only 7 or 8 inches wide. I had to walk down them sideways. They added on to them to make them wide enough and now they aren't even flat. There's dips and humps in them. They put a wrong block in on one side of the steps and left the forming boards in instead of pouring a side wall on the top step.

    Two bushes were to be pulled out. They cut one off leaving the stump and didn't touch the other. The whole landscaped area only had 1 inch of mulch and was not edged. They didn't level it off or take boulders out. They put tiny bushes in right up against the house leaving them no room to grow. They were told to only drive in the upper yard; they drove through the lower, got stuck, said they would fix the ruts that were one foot deep, but did not. They came back threw boulders into the holes and covered with grass seed and straw. They came back a second time, threw a little more dirt in and it still was not corrected. A third time, still not.

    They took me to court for their final payment and lost. I filed suit on them in civil court and his insurance company settled with me.

    The owner made statements to me that as soon as the grass grows up it'll be fine. Ok, right. The ruts are still underneath and **** ** the tractor.

    Hopefully, this helps someone else from going through what I did.


    - Teri N.
    • Malcolm was great.  We had a home inspection performed prior to selling a home we'd inherited.   He was thorough and willing to discuss all aspects of the inspection as we walked the property.  He took pictures, asked questions and gave us suggestions on how to handle potential problems and things to think about (potential causes for mold, mitigation strategies, etc.)  Overall, we were happy with the inspection and the report we received a few days later.

    - Elizabeth Z.
  • All was good but several days after installation I noticed a strange smell, thought at first it was just a new unit burning in but later decided to check the propane line to the furnace to make sure it was not leaking, I found a large leak at the first location I checked. Called homer 9 and they sent the installer right over. I asked if he did the leak checks and he said he did not since they were covered with leak check fluid and he assumed they were good. Since I had to have a propane tank installed  on the property the propane company person had to check all the lines even if they did not install them, He obviously did not do a good job and sadly the furnace Technician relied on someone else to do his work. overall they are still a good company just a young Technician leaning to check his own work and do not rely on some one else he dose not know.
    - Danny O.
  • We scheduled an inspection of our basement water issue on May 10, 2013.  There was moisture leeching through the concrete blocks and we wanted to stop the problem before it became a major issue.
    The inspection seemed to go fairly well.  We received an estimate for a new French drain system and pump.  The price was higher than we'd hoped, but didn't seem unreasonable for the work required.  And, if it solved the issue, it would be worth it.
    Then, we received a phone call from the "head inspector" and had to go through another visit and another inspection.  The result was that not quite as much work needed to be done, but the original estimate was MUCH lower than it should have been.  The "head inspector" had no idea how the first person came up with the number they did, but they would honor the price given.
    The installation was done over two days, May 31st and June 1st.  The two contractors had an incredibly daunting task of digging the new trench and hauling the buckets upstairs and outside.  They had not been informed that they would need a large truck to dump the material so they did not arrive prepared for that.  They also had to make several trips to Home Depot for supplies and equipment they did not bring with them.  The workers did a good job of protecting our house, completed the work quickly, and cleaned up well.
    We had been promised that this installation would resolve our water issues but that is still not the case.
    There were several heavy rains during June and July and we started seeing more moisture seeping through the concrete blocks than we had seen before the installation.  There were also some new cracks in some of the blocks.  There was no sign that any water had passed through the new drainage system.
    I was finally able to get a follow-up appointment on July 27th.  The appointment was scheduled for 2:00 PM but the service technician did not arrive until after 4:00 PM.  He arrived with no equipment and was totally unprepared to work on our system - even if he had time after arriving two hours late.  One of his excuses was that he was told it was an inspection appointment and not a service call.  His other excuse was was that the weather had been so bad they were extremely busy with other service calls.  He proceeded to look at the system, briefly, bad-mouth the installers, tell me all the things that were not done the way he would have done them, and promise to come back to make the system work properly.
    I was finally able to schedule the service appointment, again, for August 28th.  I adjusted my work schedule to ensure I was home all day to give the service technician access to the basement.  A few hours after I arrived home on August 27th, I happened to find a notice tucked under the edge of the door knob on our front door.  The notice stated that the service person had arrived a day early, on August 27th.  He apparently did some work outside, although I was unable to read excactly what was done, but he was unable to get inside so the system still is not functioning - three months after it was installed.  Despite the fact that I had spoken with the service technician one month earlier and told him I would be home for the next appointment, he never bothered to call me to find out if someone would be home soon to let him inside. 
    I called that evening and left a message for a return phone call, as soon as possible.  I did not receive a call but phoned the company back at 9:00 AM August 28th.  I had to leave another message but, this time, I did receive a call back very quickly.
    I am still waiting to reschedule an appointment to get our system completed and working.  I have, again, been assured that we will be happy with the system after they are through.  We just don't know how long it will take before they are through.
    Right now, we have new cracks in the concrete they put in to cover the new trench, there are new cracks in the wall blocks where they installed a drain, and there is still moisture on the wall.  The one thing that does work is the warning system when there is a power outage.  Twice, since installation, the power has been interrupted at home and we received the promised phone notification .
    We have been more than understanding in working with these people.  I'm afraid I would never recommend them to anyone.
    - Mary S.
  • I was actually looking forward to have him do the work. He asked me for a email address so he could send the estimate and told me he would send it early the next week. later that next week I sent an email and asked for the estimate and He replied he would send it as he has been busy. That was the last I heard from him as he blew me off, I guess?? Anyway I did the pluming myself with the help of a knowledgeable friend and saved several thousands.
    - Danny O.
  • We are very happy with the finished product.  A  big difference in the way the kitchen looks bigger and brighter.  The workmanship was superb by the one man .We would definitely recommend this company to anyone that needs a kitchen redone.
    - Don J.
  • We've been using Economy Septic and have been very happy with them because it meant that we can still maintain our system without having to put in a new system, which is very expensive. They show up promptly and getting the work done thoroughly and they're reliable and competent.
    - Sharon and Bruce M.
  • We had old windows that were put in originally when the house was built. We had the option of refinishing them all, because we had some mold on the awning windows or having them replaced. We decided to go with replacement, for maintenance reasons. They were easier to maintain, which was important to us, because we are older, all the way around. Since we were well pleased with their roof work and we looked at the product that they were going to install, we decided to go ahead with getting them put in. They were efficient and got down to business. They were here on time. They got to work right away There was no fooling around. They were very organized and everybody seemed to be well trained in what they needed to do. There was a lot of them to replace, so it was a big job. We were well pleased with the way they did it. And they cleaned up. They were very good about that. Replacing windows can get messy. Then they did a good job of cleaning up after themselves inside, as well as outside. They used local products, the Simington Windows. One reason we felt confident about starting the project is that we had, through Angie's List, found someone right in our area that used Bradley's Roofing to get the Simington windows installed and had stopped over at their house to get their impressions about them. We looked at other windows and we wanted windows that would last in the long run.
    - Sharon and Bruce M.
  • Dalton's Sanitary Services are conveniently located and are easily available. They're very responsive when you call them, especially if you're having some drain issues in the house. They're good about getting out promptly and taking care of it. They've been very reliable, courteous and efficient.
    - Sharon and Bruce M.
  • He was phenomenal.  They left our place pristinely clean afterwards.  They took all the wood, brush and leaves out.  They left it better than we would have left it had we done the work ourselves.  We were very grateful to find someone to do the work as well as we do since we have the done the work in the past.
    - Jeffery W.
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Home Improvement Services in Darlington

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