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Find Top-Rated Danville Foundation & Basement Contractors

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Basement & Foundation reviews in Danville

  • A
    Great! I had this work performed in March 2018. Summer 2018 has seen constant rain and flash flooding. Previously I would have had several feet of water in my basement from the saturating rain and storms that came through together (5+inches in 6 hours with 12 inches in 48hrs in already wet ground). Basement has been completely dry. I thought work would be more noticeable. The concrete over the drain is nicely done. No complaints about the work, better results than I expected (I expected it to be more noticeable).
    - Tony B.
  • F
    we signed the contract 01/29/2015 . We were told their crews were ready as soon as the weather broke. The contract stated the work on the garage would start within 3 to 14 weeks.  The garage was to be started and hopefully completed prior to the arrival of the basement walls and delivery of the house. They finally came and dug the footer for the garage on 04/28/2015, 12weeks & 5days later  only after several calls giving them the date of the house delivery of 4/27/2015.  the contract stated that the entire project would be completed within 3 to 14 weeks, We wanted the garage finished prior to the house delivery to store things from the home we were selling. We were assured by the sales person that the garage would be completed before the house was to be delivered. We purchased the house with out a roof(shingles)at the suggestion of the sales person , because of tin roof that AR would be installing . On 4/24/2015  we called AR to let them know the house was coming on 5/13/2015. They never ordered the tin until after the house was delivered, they came the day after delivery and put membrane on the house assuring us that it would protect it form leaks  { IT LEAKED throughout the entire new house, pouring rain from all the ceiling light fixtures, soaking ceiling sheet rock and causing a mold problem in the entire house } , They came back with blue tarps and nailed them down. Weeks went by until  the tin came and they started to install it.   8/4/2015 was 14 weeks after they started the entire project, it then took them another 105 days to complete. They finished the garage on 11/17/2015.  Within a week we had more rain and  it LEAKED!  I got on the website for the metal company and watched the how to install video . My roof, according to the manufacturers instructional video is not installed correctly.  I called Metal Sales Manufacturing Corporation for help,They said it was not their problem and call AR.By December 31,2015 we made several attempts to contact the subcontractor and AR, they would not answer or return calls. At approx. noon on 12/31/2015 the secretary of AR answered and she said she would talk to Jason and call back. I got three contractors in to give me their opinion. All three say it needs to be replaced there is no way to repair. On 1/7/2016 I finally received a return call from AR,  Talked to Robert from AR and said that the roof is not installed correctly, He yelled "They have been doing roof a long time, it is done right", I said send your insurance man out and talk to me . I HAVE NOT HEARD FROM THEM YET , IT IS NOW 2/3/2016 with no return calls to try to resolve the issues. On 1/14/2016  My lawyer sent a registered letter and still have not heard any thing as of this date.
    - Brad D.
  • A
    It went very well.  The guys were very professional and careful with our walls in main area of house when bringing jack hammered material out of basement.  There is a lot of residual dust in basement which need to get cleaned.  The only complaint I have is that the furnace was not wrapped during the drilling and the junk that had been air made it into our furnance electrostatic filters.
    I would encourage folks to use them, but to put plastic up around main house doorways so the dust is minimal in rest of house. Also anything left in basement REALLY needs to be taped up well.  Lots of fine particle dust.
    - Patricia H.
  • D
    When our finished basement flooded we needed inside the house wart proofing as not all areas of the outside we're accessible. They planned out the work very well. Initial work was done very quickly. The workmen were polite and professional. They used plastic covers but left a large amount of dust. I expected that the floor where they installed the drains would look different than the original floor but it appears to be a very coarse, cheap, concrete that has a rough surface and does not blend smoothly into the original floor. After they finished work and we cleaned up the mess, we had the walls rebuilt where they had cut away the bottom 18". Luckily we did not install carpeting right away because at the first heavy rain an 8 ft section leaked. When we called about having this fixed it took a month and many phone calls to get a response and despite assurances from the secretary who said she was hired to address problems with interactions with customers it took another 2 months, 2 times where the company didn't show up for appointments and multiple phone conversations with a supervisor (Jeff) who would swear at me and hang up the phone on me. When the workmen finally came to fix the leak they found it was caused by improper work. The repaired floor was even rougher than the other areas. We asked Thompson's to pay for redoing the wall and door frame that we're cut open for the repair, but they refused, saying it wasn't part of their warranty.
    - DAVID C.
  • A
    Russ provided the most professional and reliable job anyone could ask for.There were no monetary changes, the work was done on time and the clean up was fantastic. The room increased the value of our house and is like a dream come true. The room he built was everything and more we asked it could be.
    - Cindy M.
  • A
    After I contacted, they came out quickly and gave bid.  After I accepted, they work in timely manner.  I had to co-ordinate their work with plumber and was able to do so easily with them.  Everything went smoothly.
    - Joe S.
  • A
    - Anna R.
  • A
    Those men worked their full shift, answered my questions, reasonably and cleaned up the stones and dirt. I am very well satisfied.
    - Leona M.
  • A
    - Veronica A.
  • A
    - Lor J.
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Foundation & Basement Contractors in Danville

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