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Professional Work reviews in Dalmatia

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  • I paid half upfront (1/2 of $120), but they told me if the t.v. couldn't be fixed, I'd get $35.00 towards a new t.v. as they also sell t.v.s and appliances there. They said they fixed it, so I paid the other half, took the t.v. home and went on vacation. When I came back from vacation, I turned it on and it didn't work...I NEVER even used it, so really I feel the tech should have just said it wasn't fixable from the beginning and saved me paying the other half, etc. Anyway, I took it back and they told me that they couldn't repair it and then I was only going to get back half towards a new t.v. and not the thirty five. However, when I called them to tell them I'd be in to pick up my refund, they did say they'd be returning $57.00. I let them keep the t.v. and they mailed the refund.

    *The owner called me and said they are returning the 57 and I guess it was a a misunderstanding about the $35 towards buying a t.v. from them. Anyway, it is too late to get $35.00 torwards a new t.v. from them since I already purchased a new one. However, I did appreciate that the owner called and stated it was a misunderstanding and they do try to please the customer. He said they couldn't repay the whole thing since they have to pay the tech but the 35 dollars was a misunderstanding. I think he will fix the misunderstanding with his employees in the future so that is good. The lesson I think I learned though is that if your t.v. needs fixed, it is probably better to just buy a new one these days.
    - Cheryl S.
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Professional Services in Dalmatia

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