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Carpet Installation reviews in Chesterbrook

  • A
    I initially contracted Surefire to do just the electrical, tile and trim work. I thought i had a "great deal" with another contractor to do all the other work until that contractor became completely unreliable. Little by little as Surefire completed the initial work I hired them for, I was so pleased with the quality and professionalism that I continued to turn more work over to Surefire. Eventually they were handling everything I needed. In my kitchen they removed a built in desk that had been tiled around and installed new tile where there had been none so I could have a bar area in place of the desk. The moved 6 or more electrical outlets to make room for 5" trim and quarter round to be installed. I also had them install new lighting throughout the house with dimmer switches. I wanted wireless television viewing with no cable boxes in sight. They built a conduit inside my walls from the first floor to the basement to allow for the wires of the cable boxes to be hidden. I now house all my cable boxes in a hidden area of my basement and am able to have totally wireless tv viewing in all rooms. I had installed hardwood floors the year before and ran into an issue when I went to purchase treads from the same manufacturer to do 2 staircases. Ultimately, I didn't have an option through the manufacturer. Surefire built custom treads and risers to match previously installed hardwood and they are perfectly matched and beautiful. I would have been stuck without them. They also saved me a ton of money with the options they presented. I could not have afforded it without them. The painted every floor and piece of trim throughout my house to perfection. They framed, drywalled, trimmed and painted a divider wall in basement to create two separate rooms: one for a gym and one for a family room. Prior, it had all been one room and just didn't look right. They also carpeted the living room. In the midst of all this my HVAC died. They saved me a ton again with their resources and were able to get it installed quickly. At the last minute I mentioned at some point I'd like to have a paver patio outside of my walkout basement. Low and behold...they did that too. I watched them install it and was so impressed with how they turned a completely uneven area into an even surface with just enough slope away from house to prevent water pooling. Throughout the experience, I was impressed with the knowledge they had. There wasn't anything they couldn't handle and more often than not, they saved me money. They presented many options for what I wanted and even helped in some of the design decisions. By the time it was all said and done, there wasn't a room in the house they hadn't touched. I couldn't be more pleased with the outcome.
    - Kim K.
  • A
    It went great. This is the second time we have used Rich - the first was in Philly and this time was for our new house in the suburbs. Rich was very accommodating with our schedules - he came over at 8pm and spent an hour with us going over all of our options. We had a bit of a time crunch with a baby on the way and Rich told us he would do everything in his power to get the rug in before the baby came and he did.
    - Sam B.
  • A
    Ken was great to work with. We were on a tight timeframe between closing and move in. Ken came out on the day of our closing to discuss options and take measurements.  He then accommodated our schedule to come to the show room to select materials. He worked quickly for installation by our move in and kept us informed on the progress. In addition, Ken helped connect us with other vendors for work needed. 
    - Lucy C.
  • A
    I was amazed at the end product. Not only was everything done to my standards, but the crew was so professional.  I work from home from time to time and was extremely impressed by how courteous and considerate they were.  Drop cloths were constantly placed as to avoid tracking dirt all over and clean up was done daily.  Given I was having all floors worked on, they were especially mindful of ensuring at the end of the day I could still function in my home without feeling like I was in a construction zone.  Most importantly, I have a small dog that is very skeptical and skittish around new people and can be aggressive when feeling threatened.  They were so kind to my dog and easily worked around his constant curiosity.  I felt very comfortable with them being in my home and around my dog.
    - Kim K.
  • A
    This was my first experience with LLB Flooring (Bekar) and I could not have been more satisfied! I'm not even sure HOW  I found him but I'm glad I did!  Bekar and his crew were professional, timely and respectful. I do have not one complaint which is why I'm using him for my next upcoming project. When I find someone with excellent customer service, great work results and honored time completion, I become a life time customer! Thank you Bekar for the GREAT WORK!!!
    - Emily B.
  • A
    LOOK NO FURTHER, IF YOU WANT CARPETING FROM THE FINEST PROFESSIONAL AND A GREAT GENTLEMAN.. HE SPENT HOURS SHOWING ME SAMPLES FROM THE HIGHEST END PRODUCTS TO GOOD LOOKING LOWER PRICED CARPETS.. WHEN I CHOSE EXACTLY WHAT I WANTED, THE WHOLE STAIRCASE,WITH A PLUSH FIT WAS ONLY $ 600.00. THE HUGE RUG IN THE MASTER BEDROOM WITH CUSTOM TRIM WAS ONLY $2000.00 FOR MOST PLUSH,DEVINE COLOR CARPETING ! THE DEAR MAN ALSO CARPETED TWO WALK IN CLOSETS AND PROVIDED A RUNNER THAT SEPARATED THE TWO CLOSETS PLUS LEAVING ME WITH A NICE BIG PIECE..FOR NO EXTRA MONEY ,JUST IN CASE ! JUST TO HAVE SOMEONE WITH HIS KNOWLEDGE AND INTEGRITY SPEND HOURS WITH YOU NO PRESSURE,IS A RARE THING TODAY AND SUCH A PLEASURE. TO SAY HES NICE GUY,HARDLY DESCRIBES RICH. ONE IN A MILLION AND I LOOK FORWARD TO USING HIM AGAIN... COLLEEN CHANCE
    - colleen c.
  • A
    Very good experience.   From the start, Mark was prompt in returning the call and came out to measure within a couple days.  He was very thorough in explaining the types of carpet, grade, color, etc.  Within a month, the house was carpeted and I am very happy with the job.  Mark was professional, courteous and very concerned with making me comfortable and satisfied.  The installers were good, fast and efficient.  Finished the house in a day.  Thank you Mark for a great experience.
    - Denise C.
  • A
    Rich and crew were outstanding - super nice guys and very experienced. I called for quote and he measured the next day, installed a week later. He reused the high quality and durable felt carpet pad where we could, saved a few dollars. Rich answered his phone every time I called, responded to texts and is a very good communicator. I would use Rich again and highly recommend.
    - Richard F.
  • A
    Rich and Mike had two bathrooms to retile, plus one floor landing near the garage.  They came out one day to look at the areas; we agreed on price; they staged the work so that they knew how to start the first tile; they pulled the toilets and sink; they removed the quarter round molding and replaced, as needed.  We agreed to use some additional adhesive, even though these were self-sticking tiles.  At the end, Mike commented that the tiles were probably sticky enough to work alone.  They caulked where we could not put quarter round.  I inspected; and paid at the end.
    These are careful, professional workers who know what they are doing; do the work efficiently; leave a lovely job at the end.
    - john v.
  • A
    They were excellent to work with!  From the beginning they were helpful and patient in the selection process, offering help when needed but not pushy at all.  The workers that came to the house were very professional, worked quickly and did a great job.  The left it looking good and clean.  I couldn't have asked for a better experience, and we will use them again.
    - Jon H.
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Carpet Installers in Chesterbrook

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