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Plumber reviews in Cheltenham

  • A
    DIO Construction
    This was our first big home improvement project that required us to hire contractors, and we were nervous about the process, but Pat instantly put us at ease. Compared to the other contractors we had interviewed, we were immediately impressed with his professionalism and knowledge. He returned our initial call quickly, and patiently answered all of our many questions. From the get go, Pat was a pleasure to work with! He listened carefully to the scope of our project and offered his best professional advice. We worked off of his initial estimate, making several adjustments to bring the project within our budget without sacrificing the scope of what we wanted to accomplish. He was so flexible throughout that process! We were especially appreciative that DIO does not require a deposit. It made us feel confident that not only would DIO make our project a priority, but that they would do their best work. And they did! Once work was schedule to begin, Pat and his crew completed the project in just five days. They did their best to minimize damage to our lawn and landscaping from the heavy equipment, and they were careful to keep the work area as clean and free of debris as possible. They were respectful of my neighbors properties, too. The new driveway and brick walkway look great, but more importantly, the regrading and the new drainage pipe have greatly reduced the water issues we were having in the basement. We are thrilled!
    - Elisa M.
  • A
    Valdel Plumbing
    Jim was up front about everything, including costs involved. He was prompt, polite and answered questions I had. He took my requests into consideration when he chose the toilet and faucet (gave me a choice of faucets after he sent a couple pics). He also covered his shoes and cleaned up afterward. I wouldn't hesitate to contact Valdel again for future jobs.
    - Jan M.
  • A
    dRemodeling did a great job and we would recommend them to anyone looking for a high quality job. We have an old house that required an updated look that still fit with the historic vibe. Allison offered up terrific designs and the entire team was responsive along the way. The various people who came to handle different parts of the job were all friendly, respectful and clean. More importantly, the work was done beautifully and we are thrilled with the final project.
    - Adena J.
  • F
    Mid-Atlantic Waterproofing
    I would not recommend these people. I didn't get past the sales person but he was pushy at best. The whole process leading up to our consultation was such that I was asked 3 times by different people if I was REALLY going to be the only person at the meeting. I am a woman who owns a house by herself. Imagine that. They gave me the impression all along that they'd much rather deal with a man who would understand the very complicated business of basement waterproofing. The salesman then tried to scare me into what would happen if I didn't take their "patented" approach: My exterior would have to be excavated and sealed (price tag: $85,000), so as to make the number his tablet spit out for just regular waterproofing wouldn't sound so bad anymore ($25,000). He never showed me an itemized list of how the tablet magically arrived at this number, by the way. I thought it still sounded bad and told him I needed to get another few quotes before signing anything. He then became really unpleasant. I told him to email me the offer, which he couldn't get together. If a salesperson is unable to send an email, that doesn't necessarily increase my confidence in a company that's about to dig up my basement. A few days later, a rep from the company called me to tell me that they could do a significant decrease in price and that the boss himself would like to come out. He wasn't able to tell me just how significant this decrease would be. I declined. I ended up using a different company who charged me $15,000 for the same job and did fantastic work. Midatlantic called me again a few times and were really surprised that I had taken my business elsewhere. Overall, unprofessional and pushy. I would not recommend them.
    - Katrin S.
  • A
    Basement Waterproofing Specialists
    I will say that I was a bit anxious going into this. I had met with another basement waterproofing company before and felt that they were really fishy and pushy (but that's a story for another review). So I was worried that these people would all be a bit dishonest and trying to screw you over. I'm a single woman that many may feel could be a potentially easy target for scams. Not these guys. The salesman was courteous, on time, and knowledgeable. He didn't try to sell me stuff I didn't need, and calculated the cost on a piece of paper in front of me so we could discuss as we went along. He applied a number of discounts and offered me an affordable payment option (half of the price when done with the work, and the remainder split up into six payments (post dated checks), at 0% interest). I had to reschedule the work once due to a snow storm and they were really flexible with my schedule. The workers were punctual and courteous. They put down a drop cloth and also cleaned every night after they were done (3 day project). The foreman was there every night when I came home from work to show me what they had done and on the last day, he explained the technical features of the sump pumps and the backup battery to me, again, without condescension because he was talking to the woman of the house. This is a sore point for me as I have encountered this many, many times from car mechanics to contractors of all kinds. The work they performed was: - Digging out a trench around the perimeter of my basement and installing a french drain piping system - Jackhammering out the floor of an entire room (floor was cracked and lifted up from water pressure from underneath, and pouring a new cement floor - Installing a window well to drain water otherwise entering through a window - Mold treatment of all the walls and beams - Removing an abandoned oil tank (which was a huge perk for me) - Installing two new sump pumps, one of which with a DC back up battery Overall, I was impressed with their professionalism, punctuality, and customer service. Oh, and the basement has been dry since. There have been rains and big snow thaws and I've heard water trickling in the french drain and heard the pumps coming on. But no more water in my basement. I would recommend these guys in a heartbeat and would hire them again!
    - Katrin S.
  • D
    Reliable Plumbing & Drain
    This company honestly sucks. The only representative that's worth mentioning from a professionalism standpoint is the woman who answers their phones on the weekend - very nice and helpful. I've used Reliable in the past for annual drain snake maintenance. I originally thought the guy that came out was just having a bad day and let it go when he was rude and ornery. Their pricing is competitive, which is why i called back the next year for the same service. What a mistake. This guy was such a jerk on the phone when i first spoke to him, i tried to cancel the service. Unfortunately I was in the middle of a busy day at work and couldn't reach out for other quotes in time, and I really needed somebody to come out in the next day or so. I planned my work schedule around the scheduled maintenance time (I am able to work from home once a week) only to be called 2 hours AFTER the original planned time and told that the plumber was stuck in traffic and needed to come tomorrow instead. Keep in mind "tomorrow" was a Saturday. I agreed because again, i really needed someone to come out, and i rearranged my schedule. After again waiting 2 hours passed the scheduled time and calling the office to make sure he was indeed coming out, the plumber called me again to reschedule on Sunday because he was "having a bad day." Yep, that was the reason. We were planning to have family over on Sunday but at this point, i couldn't wait any longer and had already wasted the rest of my weekend waiting for this guy to show up. The plumber finally came out to do the maintenance on Sunday. He actually wasn't AS rude to me in person this time as last (or on the phone when I first called) but he still holds the gold for most rude repair man I've ever paid. I will 100% be planning ahead of time next year to secure a new company that can come out and do the annual maintenance. Don't use this company if you are short on free/weekend time and don't have flexibility. I was lucky enough that my company allows me to work from home when these things come up, but it was still a painful experience.
    - Lauren W.
  • A
    Bath Fitter
    Perfectly. In addition, the installer ran into an unexpected problem with the existing drain. Although it took an extra two hours labor and required materials for a new trap and connectors, we were charged nothing extra. (That's what their contract promises, and that's what they did. I didn't even know about the extra plumbing work until the inspection at the end of the job.) The work is excellent. The installer was 100% professional, right on time, and obviously highly experienced. In my opinion, Bath Fitter's high price is justified. You get what you pay for, and I'm confident I'll never have a problem with the work.
    - Larry A.
  • A
    Solution Based Plumbing & Heating Inc
    I could not be more happy with this outfit. When I called to try and get an urgent appointment, the representative, Stacy, gave me an extensive amount of info on what they may or may not be able to do and could not have prepared me better for what might come next, including possible costs. She gave me an arrival window and called to follow-up during the day with timing updates. The technician, Mike, arrived on time and went straight to work. He finished quickly, did a thorough job in every way and was polite and professional throughout. On top of it all, the company beat their own price estimate, not the mention the estimates I'd received from two other companies. I'm just thrilled to have our heat and hot water back and can't thank them enough for helping us.
    - LORI C.
  • F
    Goodman Plumbing Inc
    The morning after I'd set up the appointment, another Goodman rep called and said they'd made a mistake. The rep I talked had misinformed me. They would not be able to come do my work after all, as they were short two trucks. I was then forced to hit the phones again and try and find a plumber that could come out same day. I would have had a better chance at that if I'd been able to make the calls the previous evening. This was a classic case of unreliability. To tell someone you were coming to help them in an urgent situation then say 'oops, sorry!' is terrible.
    - LORI C.
  • A
    USA Plumbing & Heating
    Yes, I would definitely use him again. We have been using him for a couple of years now. He responded promptly, his pricing is reasonable and the quality of his work is excellent. We have no complaints.
    - Donna C.
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Plumbers in Cheltenham

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