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Find Top-Rated Catasauqua HVAC Contractors

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Hvac Repair reviews in Catasauqua

Real People ~ Real Reviews ~ Real Results

  • It was a very busy period for natural gas conversions, with a list of about 200 pending jobs at the time. At first it was difficult to get hold of the person our job was assigned to, but I think eventually he managed to speed our job up a little (our oil tank had failed). It went fine from there.
    - James H.
  • Very prompt and professional, from beginning to end. The salesman arrived on time, was polite and friendly. He took the time to answer all my questions without me feeling as if I was bothering him. He followed up without being a nag (it took me a while to decide what I wanted to do). He also offered me alternative funding, which was appreciated. Becky in the office was prompt in getting paperwork to me, and if I had a question she answered it in a friendly manner. If she was not available, the salesman was more than happy to assist. On the day of the install, the work crew showed up on time, and immediately went to work. They were very clean and polite to me all day. The also cleaned up after themselves. In fact, it seemed like the installers enjoyed their work and each other's company...they were laughing and joking with each other all day.
    - Kathi K.
  • They were excellent. We did have a back-up in the cellar that flooded out too. They came out after the place went through remediation. They were very courteous and helpful. They were efficient too, since everything is still working great.
    - Eric J G.
  • Technician arrived at scheduled time.  He checked  the thermostat operation, fan circuit & wiring connectors, checked the water pressure & temperature, cleaning of the system and 15 other checks on various components of the system.  I wasn't watching him perform the check-up so I questioned what he did.  He gladly offered to show me the inside of the system and what checks were done.  He had to go back to his truck to get a screwdriver in order to remove the panel, which he did without hesitation.  He was courteous through out the whole process and was happy to explain to me what my system required in concern to the check-up.  He found a slight leak to the pipe that goes to my water heater and he gave me an estimate of the cost to fix it.  He felt that the leak wasn't significant enough to need a repair at this time, since the surface of the pipe wasn't moist.  I really appreciate the extra time he took to make me feel at ease concerning that the work was done, because I used this company's services based on a special $39.00 deal.  I would definitely consider using them again for any future check-ups or services.
    - Louann G.
  • I found provider on special deals and buy now board and couldn't pass up based on price and member A rating. Paid for services right on Angie's List. It was super easy and fast, printed the receipt and had ready for appointment. Provider was able to schedule me with in two weeks and sent follow up messages to confirm appointment time. David was ahead of schedule on the day of my appointment and showed up an hour early but waited until I was able to have him come in. He was polite and professional and very mindful of keeping the area he was working in clean. David throughly checked and cleaned my furnace, and vacuumed all the debris. He even took the time to plaster around the exhaust vent flue, where there was crumpling plaster from previous detachments. Provider is certainly worth an A rating, and I would absolutely recommend and use their services again.
    - Tracie H.
  • Overall it was the very best experiance we have had with a contractor.We did not live near the home while we were having the work completed.They made us very relaxed about the work being done and we were updated daily.If you need any type of work done on your home we highly recommend Family and Friends Builders.
    - milton s.
  • Everything went very well. The technicians arrived bright and early on the scheduled date and installed all equipment and did all electrical work required very efficiently. The job took 2 days and they made sure everything was cleaned up before they left.
    - teresa d.
  • On 9/7/10, the Contractor agreed to schedule an estimate appointment for 9/9/10 at 1:00PM. At 10:00AM on the morning of 9/9/10, the contractor called to ask when I needed the estimate. The contractor explained that the estimator is going on vacation and that I would not receive it for a week and a half or two weeks. I replied that I was in the process of accepting multiple estimates and that I have received two completed estimates. At this point the contractor indicated that the appointment would be cancelled because I it was not needed. (I believe that was presumptuous on the contractors part) I pointed out that the time needed to complete the estimate should have been should have been explained during the initial phone conversation. The contractor replied that the estimator's vacation has been planned for some time and that this is the busy season. That really does not explain why the time needed was not stated during the first phone call. Although it only cost me a few days, my time is as valuable as theirs.
    - TARA D.
  • They were good, I been using them for years and they are always nice and honest.
    - Jennifer Z.
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    - Vincent H.
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HVAC Contractors in Catasauqua

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