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Health Care Facility reviews in Carnegie

  • A
    I have not had one problem with this health care provider. Bills have been paid on time and I even double paid one of my bills and I was re-embursed right away. Internet search feature is great... Would highly recommend this health care...
    - Cheryl H.
  • F
    On Monday, Feb 13th, I was pleased to reach Hector at Walgreens Specialty Pharmacy.  He said he could get the hard-to-find med and he immediately wanted to set up an account with me.  I told him our primary insurance company doesn't pay for it but the secondary insurance will and I have a letter in hand to confirm it.  He needed all my child's and the doctor's information and said I should call the doctor's office to ask them to set up a new prescription which I did.  Hector said the Walgreens standard is to deliver or mail the medication to the patient's home within a few days.  This was music to my ears since I have to drive quite a ways to pick up the medication from the only pharmacy I know of that carries it.  I told Hector we needed the medication by Saturday and he said it was no problem to deliver it before then.

    On Friday morning, Feb 17th, I was anticipating someone from Walgreens showing up on my doorstep with the medication.  Around mid morning I called the pharmacy and spoke with Sheila who told me that our insurance company wouldn't pay for the medication.  She told me I needed to call our insurance company and there was nothing else Walgreens could do--they were a "no-go" on procuring the medication.  I told her this was to be expected and they should go to our secondary insurance since I could produce a letter stating they would cover it, but she wasn't interested in receiving it.  I asked when this situation was discussed at Walgreens and she said it was discussed 2 days earlier, Feb 15th.  I asked why no one called me and instead, I was having to call and inquire of their company!!!!  She didn't have an answer but gave a quick apology and offered assistance for anything else I might have need of.  I told her I was done dealing with their company after this terrible experience!

    I HIGHLY recommend avoiding this pharmacy at all costs.  I have been dealing with 6 pharmacies on a regular basis for more than 2 years now to get my child's necessary medications, and no one has ever provided service as substandard as Walgreens Specialty Pharmacy has.
    - Marilynda M.
  • A
    They are very good. I usually call in my prescriptions and my son-in-law picks it up. I do not have any problems with them. Their quality is very good and professional. I appreciate that they don?t fill my prescription if it is before the usual 30 days.
    - DOROTHY A.
  • A
    - Michael L.
  • A
    - Kathleen H.
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Health Care Facilities in Carnegie

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