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Basement Waterproofing reviews in Carlisle

  • A
    Basement Finishing by Hartel Constr. Grp., Inc.
    They were very polite and professional. The workers were prompt and worked hard. I was very impressed that they were always busy. They were able to get the work done quickly and they did a great job. I am very happy with the work that they did. Martin went out of his way to make sure the job was done to my satisfaction.
    - Emily R.
  • A
    Basement Waterproofing Specialists
    The project started on time, but due to extreme cold, took longer than projected. The finished project looks good. There was some miscommunication on when they would return to finish but it was resolved. The dehumidifier install went quickly and smoothly.
    - Michael K.
  • F
    Cottrell Basement Waterproofing LLC
    Very Bad. I didn't like anything about this provider. The problem was that we had three days to cancel. We wrote a letter and they talked us out of canceling. We were going to sell our house and they used scare tactics that this had to be done. I found out that I had to have major eye surgery so I wanted to cancel. We are two women that are on disability I feel like we were taken advantaged of. It doesn't work and they didn't come back. They just said that they couldn't fix it.
    - Patricia S.
  • C
    Cottrell Basement Waterproofing LLC
    Installed quickly and on time, est. However, for the price of the apparatus, we have not noticed a difference in damp mitigation or musty smell in the basement./ Installer told us we would be able to turn off our dehumidifier, but we did that for about 3 weeks and the musty smell in our house became worse. So we turned dehumidifier, back on & now run both. Not sure I would pay +$1,0000 over again for something that really seems to have made no difference.
    - Lynn H.
  • A
    Kidd Enterprise
    These guys did an excellent job.
    The basement of this particular building had an existing sump-pump system, however, sitting empty without power and a functioning pump allowed the basement to get wet and stay wet, for years. This resulted in the worst smelling, looking, and feeling basement I never want to see again. There was so much humidity that the wallpaper upstairs was falling off of the walls.
    The first day of work for Mr. Kidds' crew saw the arrival of a large dumpster, followed by the demolition team. They tirelessly, day after day, ripped out all of the partition walls, bathroom fixtures, studs, panelling, wiring, shelving, flooring, and everything else that was not a structural component. Amazingly enough, each day they swept-up behind themselves, even though the next day would just bring more dust and debris.
    Before the demolition was complete, a couple of workers set about the task of jack-hammering and digging a french drain 18 inches deep around the perimeter. That was a lot of work, they had to carry the rock, dirt, and concrete outside in five gallon buckets. When they came to the one wall that had bowed inward slightly, they dug two deeper foundation pads, to support two steel I-beams bracing the wall. The french drain trough was backfilled with clean gravel after the drain pipe was lain.
    When all of the demolition was finished, they sprayed a treatment on ALL surfaces to kill any lingering smelly organisms After that point, the basement progressed into a liveable area very quickly. Two sumps and pumps were installed, the walls were treated with a waterproofing coating (they also did a few clever mechanical tricks to help with any future water issues, but I think those techniques are rightfully proprietary.) In addition to treating the exterior perimeter walls, they painted the rest of the concrete block white, even though that was not part of the contract we had signed.
    The entire process was enjoyable to be a part of, we could go down to the building every night and see the progress as the project unfolded.ere way.
    At the end, they cleaned up, vacuumed, installed two dehumidifiers, and were on their way...until it poured down several inches of rain and I discovered two small damp spots (damp, not wet) around a cast concrete stairway, and at the exterior basement entryway door. This was the best part. The firms owner quickly sent two guys to fix the problems. No hassles at all.
    My experiences with Kidd Enterprise has been professional, timely, and enjoyable.
    I'd use them again.

    - Donald A.
  • A
    Kidd Enterprise
    The workers did an excellent job from start to finish. They were friendly, prompt, informative and hard, efficient workers. Any questions were answered by the workers in charge or by David Kidd. We were very pleased with their workmanship and the quality of the job performed. We would highly recommend them to anyone needing their services.
    - Susan V.
  • D
    Central Penn Waterproofing
    The company sent a sales rep to our house to provide an estimate.  The sales rep that came to our house (I can't remember his name), told us that we had black mold in our basement (keep in mind that he never actually tested anything), told us that we should never go down in the basement unless we have to until they treated it, and basically tried to sell us the Rolls Royce choice of repair when we only needed a Honda.  The estimate that he gave me was on a plain piece of white printer paper (which I supplied to him) and only had the dimensions of our basement on it and wrote illegibly what they were going to do, with >$12,000 as the estimate.  In order to get the "written estimate", I had to copy it on my printer and print it out.  No letterhead, no forms, nothing, just a white piece of paper.  He tried to tell us that we needed 2 sump pumps (for an 800 sq foot  ranch house that never had more than 1/4 in water and only in 2 areas, and that they only put in the world's best sump pumps.
    I asked him many questions about what the problem was with our basement, and he would talk around the problem and never answer my questions.  Everytime I would ask a question, he would turn and address my husband with his response. 
    We informed him that we were not committing that day and that we were going to get additional estimates where he warned us that although the rest of the estimates might be cheaper, they wouldn't be the quality that his company puts in.  We told him that he was over our budget, but we would keep that in mind. 
    After that, he would call both my husband's and my cell phones 2-3 times a day to see if we had made a decision.  I told him during our meeting that I could not use my cell phone at work , so to call my husband, not me.
    BTW, I had another company test the mold.  There was mold, but it wasn't black mold. 
    To wrap this up, I think Central Penn Waterproofing may be a very good basement waterproofing company, and their ratings back that up, but the gentleman that was sent to give me an estimate left a very bad taste in my mouth and that is why I decided not to use them.
    - Nicole L.
  • A
    Central Penn Waterproofing
    They were excellent.  They were very good at what they did, the system they put in for us works excellently.  They were prompt and courteous.  They were very good at clean up and they hauled everything away.  They knew all the things that need to be done and I would highly recommend them. I think the price was expensive but that's because I had to pay for it.
    - Lori J.
  • A
    Basement Waterproofing Specialists
    As described above.....very smooth.
    - Doris L.
  • A
    Cottrell Basement Waterproofing LLC
    Everyone was courteous, Denny (owner) was helpful and explained everything to me. Scott and Brian (workers) were helpful and very professional. Everyone was very professional.
    - Donna B.
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Waterproofing Contractors in Carlisle

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