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Carpet Cleaning reviews in Butler

  • F
    COIT Cleaning and Restoration of Pittsburgh
    BEWARE OF THIS SLIMY BUSINESS! Some words of advice before you use this business for your home. Get a written estimate and measure your rooms. They claim they charge by the square foot so they add in a substantial amount of square feet and overcharge you. Next check your bill carefully! They will add additional services that they are not authorized to do and then charge you for it. They did scotchguarding on our carpet but never asked either myself or my husband if we wanted it and then they charge for it. The carpets come out hard from whatever product it is that they use. After being vacuumed many times the carpet is still hard. Do your homework so that you don���t get ripped off as I did. Customer service is totally unresponsive and not interested in customer satisfaction . So the main advice I would give you is to use a different business to clean your carpeting. We have had much success with Chem Dri of Mars and I would suggest you give them a call first.
    - Helene A.
  • A
    I live four hours away, so I coordinated everything via phone and email. Bill was very friendly, professional, and responsive when I contacted him; he quoted a fair price and did a fantastic job. There was one large stain in particular that I was very concerned about, but he was able to get it out and the carpets look terrific. I would highly recommend Bill and wouldn't hesitate to hire him again!
    - Ann N.
  • A
    Chem - Dry of Mars
    Spoke with Linda to schedule carpet cleaning. She explained everything in detail and quoted a price based on my estimate of square footage. I received a reminder call and tech John arrived promptly on scheduled date. When he arrived I asked if it was possible to add the cleaning of the upholstery. (I had not realized how much it was needed until I started preparing the rooms for the carpet cleaning.) He measured the rooms and then gave me a price closed to the estimate for the carpet and a price for the cleaning and protection of the furniture. I had an online coupon for the additional work and he honored that. He tested the furniture and then proceeded to clean everything beautifully. There were some spots on one loveseat that I hadn't been able to remove and he did. He also found some oil spots on the carpet under one loveseat (apparently from the recliner mechanism) and removed those. John was professional, efficient and neat - everything was replaced and he even wiped down the hardwood stairs before he left!
    I will definitely use them again.
    - Pamela F.
  • C
    Certain areas of the carpet were sopping wet, even 4-5 hrs after
    cleaning was finished. We have had a dehumidifier and a fan running
    since they left, also . We are now using a wet/dry vac and got at least
    3 cups of dirty water up. Still vacuuming. Next time, I think I
    would try to find a different technique so the carpet is not so wet. I didn't watch them do the job.
    - Gary B.
  • F
    Do not use this company.
    My only regret is telling people too late about this service.
    The person who came to clean the upstair bedrooms and hall did a horrific job.
    I told them I had dogs and they needed to deep clean and use a protector on the rug afterwards.
    The entry way into the bedrooms did not look clean. Could still see dog rememinces in the rug, and the hallway rug never looked as though it was even cleaned. The reason I can tell you this is because I had to redo the rugs myself and the problems that were there -- were gone when I was done.
    Worst of all, the person that did the cleaning, broke the left side leg of my cedar chest! The leg was so badly damaged that the wood was spintered where there was stress placed against the leg -- that's how I can tell it was pushed instead of lifted (plus I asked someone in the furniture business). Pushing the chest would be the only way it would happen as that chest is strong and heavy and well built. I have moved it many times, but by lifting, and I did tell him there would be no furniture in the rooms but 3 cedar chests and a bed. He was to clean around the bed but move (LIFT) the chests. When I came and found the chest had been broken (and not repairable) I was horrified and angry!
    So whatever you do, don't use this company. Don't know the guys name and and it's probably better that way.
    Since I had to reclean the rooms AND he DESTROYED my cedar chest they should refund the money spent and add compensation for the chest. After all that mess and carelessness, I cleaned the rugs and, I DID A BETTER JOB!! Should have done that in the first place, but I didn't have the time since I was moving from NJ to PA in a few days.
    - CeCe B.
  • A
    I have been with them for a long time and I never had a problem with them. I also had a very good personal experience with them and I do recommend them because they are very thorough, professional and they have performed are very good services.
    - Carolyn R.
  • A
    They do an excellent job. I have used them at least four times over the past ten years. They moved all the furniture and put it all back. They were very careful with my furniture. I think their price is very economical and it is a good product for the money. They saved my carpets for at least another eight years till I am able to get new one.
    - Greg M.
  • A
    Stanley Steemer
    The floors and carpet were screaming clean I call Stanley glad that I did....Michael and Wayne were very professional...explaned everything they would be long it would how long it would take to dry etc....needless to say the screaming has stopped....Thank Heaven.... Thanks Guys!!
  • F
    Chem - Dry of Mars
    Although the chem dry process comes highly recommended, I am thoroughly disappointed. Most stains were not removed, and the carpets did not look any better once they dried than they did before they'd been cleaned. The carpets were not in particularly bad shape prior to cleaning. I simply wanted them cleaned prior to moving into this house. The steps from the kitchen to family room were left with terrible stains, which the cleaner said he could not remove. I rented a steamer from the grocery store for $25 and was able to remove all of the stains left behind by chem dry, and the carpets actually look (and smell) clean now. This was really a complete waste of money. They also cleaned a sofa, which smells terrible now.
    - Abby B.
  • A
    AA Kustom Kleen
    AJ was service was excellent freindly profesional excellent work !! 5 star cleaning service!!
    - Christopher E.
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Carpet Cleaners in Butler

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    691 Lincoln Ave
    Pittsburgh, Pennsylvania