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Home Improvement reviews in Bryn Athyn

  • A
    Penny went above and beyond what the normal duties of a real estate agent entail. She arranged for all work - and there was a lot - to be done. Essentially, Penny did all the leg work that would normally be done by the seller. She stepped up and efficiently called on her vast resources to accomplish and a very short time frame what would have taken weeks for us to accomplish from out of state. She is a top notch agent that our organization highly recommend.
    - Kelly T.
  • A
    I have been using East Coast Comfort for years and have always had good experiences with them. This was a repair of an old system, but they also replaced another unit a few years ago and were responsive, professional and reasonably priced.
    - Torrance P.
  • A
    Knowledgeable and extremely profession. We stressed for weeks about who to call, how much a new HVAC system was going to cost, etc. SK came highly recommended and delivered an amazing service experience for $54! Bonus = the peace of mind knowing an honest, reliable HVAC service.
    - Bill M.
  • D
    Initially, it went well. Simon came to check out the dryer soon after I called him. He determined that the electronic control board would have to be replaced. I paid him $40 for the initial service. That was a almost a month ago. I called him as each week went by. After the first week he told me that he was waiting for a third quote for the replacement piece which he believed would be lower. He never called me back after that. He claimed he left me a voice message but I have no record of it on my cell phone. And he didn't follow up on it. I called him one last time and gave him 3 more days to get back to me with a plan. He didn't. I would like to have my $40 back.
    - Diane F.
  • A
    They exceeded my expectations. My bathroom was 34 years old and beat up by usage by 5 children. Thomas and Thum turned it into a dream bathroom; it's hard to believe it's the same space. It now boasts a tiled corner shower with a shampoo niche, a double slipper soaker tub, heated tiled floors, a bowl sink on an antique wash table turned into a vanity, and a new toilet.
    - Diane F.
  • C
    I can't say if the final product will work because I hope our basement doesn't have flooding problems. I am giving 3 stars because I am really hoping the quality of the final finish isn't indicative of its function. The total amount of time (not man-hours) spent was about 15 hours and it cost about $9000 ($900 for the 3 windows). So you are looking at about $600 / hour being paid. The finish of the job made me feel like they were more interested in getting it done quickly and get out of there to maximize profits more than to do a quality job to maximize customer satisfaction. The details are below. First thing I noticed after day one was that they used a jack hammer to make the trench around the perimeter instead of a concrete saw. This gives an very jagged appearance to the final product and an incredibly thin layer of concrete along the jagged edge. It doesn't save them any more time and would have looked much nicer. Second: Of course it is dusty and they put plastic over some quite a few things but they could have spent an extra 30 minutes to staple plastic around the perimeter to seal it up much better then it was. Third: Their cleanup of the dust was pretty weak. Yeah, they swept it up but the entire floor still had a layer of grit along with the steps going up from the basement the path to the outside upstairs. Another 30 minutes of vacuuming the floor and steps and at least wiping down the upstairs dust would have been nice. Heck, I even had my own shop vac right there. Fourth: They use bagster for the debris which is totally fine but they left one of my trash cans 1/3 filled with construction fill in my driveway that I had to empty. Fifth: From doing the windows, I now have mortar coating my dryer vent, water lines and some wires that were below the windows. The outside window wells are also still full of mortar and block making for a nice swimming pool effect. Finally: I emailed my complaints to my sales guy and didn't at least get a "Sorry to hear that, let me send a guy back" or any acknowledgement. Like I said, I think the system will work as advertised but the final finish does not fill me with sense of confidence that quality work was done when they could have spent another 1-2 hours to just clean things up a bit more. I mean, they wrapped up around 2:30 in the afternoon.
    - Daric S.
  • A
    It went extremely well. The floors and stairs are gorgeous. Allen and John were easy to work with and very hardworking. The job was done faster than expected and I couldn't be happier with the results. See before and after pictures below.
    - Diane F.
  • A
    Dan was great!  He came out and thoroughly inspected our roof personally.  He told us where the problem areas were and what steps needed to be taken to correct the problems we were experiencing.  His crew was fast and efficient in replacing our roof.  We were extremely happy with Dan Clemens and would hire him again.
    - Lauren J.
  • A
    Yhe provider explained that the defective electronic component was not necessary.The provider was prompt,professional,knowledgeable,saved us money on parts,and completed the job in 15 minutes.
    - Walter K.
  • A
    Garafano was very responsive. They provided detailed estimates, and services and equipment that were promised in a quality fashion.  Their people are all polite and professional.  I would not hesitate to call on them again.
    - David F.
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Home Improvement Services in Bryn Athyn

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