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Stamped Concrete reviews in Bridgeville

  • D
    After accepting Rob's proposal for our concrete work at the end of June he said he should be able to get to us in August. He would reach out to us a couple of weeks before to let us know. August arrives and we do not hear from him. We called multiple times, leaving numerous messages and sent an email. Finally after calling for over two weeks he finally picked up and said he was busy and behind schedule. He seemed annoyed I was calling him. He said that when we accepted his proposal we "weren't in a hurry to get it done". We were willing to wait to get the work done but we need communication to tell us he was behind. All we needed was a phone call or an email stating he was behind and he wouldn't be able to get to us. Instead of ignoring our phone calls and emails. He said he would probably be able to get to us in September. I said that was fine but we needed communication. We asked that he please let us know. September rolls around and once again we have not heard from him. We reach out in an email. We asked if he was going to be able to get to us by the end of the year. He said his schedule has only gotten worse and he was having problems with his truck and did apologize but didn't know if he would be able to get to us by the end of the year. So some how, it went from being able to help us in about 6 - 8 weeks, but now he couldn't even promise he would be able to help us within 6 to 8 months! After confronting him on this he withdrew his proposal. Curpscapes lacks communication skills, time management, and professionalism. I understand things come up but a call or email was never sent to us. So clearly our time and money were not important, and with that attitude I would hate to see how their actual work was handled and executed.
    - Kelsey R.
  • D
    Gary gave us a kwik kerb quote and an installation date 6 weeks out. The work looked great, but within 4 months, large cracks appeared. It's been 7 months since installation and we now have 5 large cracks that need repaired. Left 3 different messages in the last two months and Gary has not returned our calls.
    - caroline c.
  • F
    Well, there were even tons of prodding to get to this 'torn up' stage. Brian showed up very quickly for estimate, but once got deposit there had been no show and no call for delivering the work until we started prodding, then we got in this cycle -- he would say to call you a week later to let you know the starting date, but when a week passed, there was no call then we waited for a few days (give him the benefit of doubt) and called him. This cycle had been repeated 5-6 times until the end of Oct., we were really upset, then he finally showed up to mark the yard to start and said the excavator would come next day and also gave us the excavator's number. When the excavator did not show up the next day, we called him and he said he was not sure about taking on the job yet and he needed to come to estimate. Hello? don't you think things should be arranged between you two? After the estimate, the excavator said he'd give his price to Brian, if Brian agreed to pay, he'd come to do the dig. 2 days later, we confirmed with the excavator about the day for the dig. We had been doing this coordinating work, which should had been done by Brian. But when he came, he said if Brian did not pay him later, he'd bill us directly. We were shocked. When we complained it to Brian, he said the excavator should had done the dig because he bought all the framing supplies for starting next day, however, when 2 of his guys showed up 3 days later at 11:30 am of 11/3/2010 to start framing, they had to go to Homedepot to buy the supplies earlier. But at that time we were just glad work was started and finally felt relief, thought the work was going to be done after all, especially when we were told ours was pretty much last job of this year. (How wrong were we!) However, after 1/5 framing was done on 11/3, we have not seen any of them since. We've been complaining since Monday (11/8 ) because we could not bear to see these good weather days (straight 7-sunny-60-degree days) in Nov being wasted, which was our last chance to get it done and don't forget our work was their last job, how could they not show up? Where are they? We could not image they stay at home and do nothing as their work is done in no rainy & cold days. And today (11/13, Saturday) we feel extremely angry as Brian told us so sure that 3 of his guys would start & finish framing today and get it poured tomorrow. We got up earlier today and waited and waited, no body showed up and no phone returned, certainly no warning last night from him -- nothing!!! Now we have this torn up yard from the drive way all the way to backyard and the side yard killed by excavator's tractor. Our dog has to go to front yard to pee & poo and gets tangled with trees. Every time my car backs out garage, I'm afraid the wheels would fall into this 7 inches deep ditch, not mention the mud and dust... This whole ordeal with Brian is very frustrating and horrible, which I have not experienced with any other contractor. Prodding him has been our second job for last 2 1/2 months, yet no success. He just simply does NOT deliver the work, not mention returning the call on time, showing up on time, and calling to warn if not showing up -- just let you wait and guess...
    - Isabella S.
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Stamped Concrete Contractors in Bridgeville

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