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Auto Repair reviews in Bethlehem

  • A
    Lehigh Valley Acura
    I was very pleasantly surprised when I picked it up.  Typically they run it through a car wash and they vacuum it for you and my car is in really good shape, it does not look like an eighteen year old car.  What they did was they not only cleaned it they waxed it, it looked like a hand waxed job. I mean even the like when you open the doors, all that gunk, I don’t know what you call that area when you step into your car all that stuff inside the door jam, but that was all cleaned and waxed. They actually pulled my car into the delivery area like when I picked it up they said okay turn around, there’s your car and it looked like a brand new car setting there waiting for delivery. I spent so much on service that time they just did this extra nice thing.  It look like a brand new car sitting there, it was like wow, and they detailed the tires.  It was really nice.
    - Jan C.
  • A
    Lehigh Valley Acura
    I have always been happy with them.  I have always taken the car back to Lehigh Valley.  They have always been fair, the prices seem reasonable. I have had tires put on out there and their tire prices for the same tire are no higher than a tire place like Zach Williams or somewhere else. I lot of people say I would never take my car to a dealership for servicing, they gouge you.  But I have never felt that way.  I feel that things are competitively priced for service and I have always gotten really good service out there. I have always been very happy with them.
    - Jan C.
  • A
    Powertech
    All work has been Outstanding. I have never had to return back to PowerTech, to have work redone, that was not done right. Although the pricing tends to be on the high side, it is well worth it for the expertise and quality of service delivered.
    - J H C.
  • A
    STS TIRE & AUTO CENTERS
    My husband goes there. We have a new car. We only have 24,000 miles on our car. We don't go far. We're retired so we don't drive a lot. My whole family goes there. My husband goes there every 3 months to change the oil. They're nice to him. Their price is average. Everything is good about them. They're just really nice. It takes maybe an hour and a half to do everything.
    - Klaus B.
  • F
    Kelly Buick GMC
    STAY AWAY FROM THIS PLACE! Absolutely nothing but time wasters. I called about a truck I saw online and scheduled an appointment the next day. When I went in I was told "this is our BEST salesman" as I was introduced to Nick. From the gate Nick started with his normal salesman rhetoric to which I abruptly chimed in explaining I am not here to waste my time or anyone else's.... Nick stated "I understand" clearly HE DIDNT. Nick requested my license, registration and insurance along with the keys to my current truck. Again I intervened and said " your jumping steps here, how about showing me the truck that brought me in here in the first place?" Nick appeared irritated but not nearly as irritated as I was at this point. Begrudgingly Nick walked away saying "let me see if it's even here" (the truck I was inquiring about) 5 minutes later he came back with his umbrella and we walked out into the rain to see it. I liked the truck after seeing it and told him now we can look over numbers. I then went and got the information he requested earlier and pulled my truck outside the front of the showroom. HERES WHERE IT REALLY WENT DOWN HILL. First of all.. STOP ASKING PEOPLE WHAT THEY'RE WILLING TO SPEND PER MONTH. Why is it ok for you to know the max I'm willing to pay, but when I ask what your bottom line price is for the purchase vehicle your response is that it is listed at the competitive NADA or KBB price already. Secondly... it is common knowledge that car dealerships make more profit selling used vehicles than new,allowing for some negotiation. I'll explain that further in a bit. So Nick takes my information and then has me sign a form giving consent to inquire my current vehicles payoff amount... yet another way they can assure they will NOT offer you a dollar over what you owe and line their pockets even more by giving you a CUTTHROAT offer. Nick then had not 1 but 2 people drive my truck. At this point I waited outside under the awning and watched. The first guy who drove it was gone for six minutes, and pulled back in. The second guy was gone for 4 minutes and pulled back up and parked it. I own a 2008 Ford F-150. I purchased it 8 months ago for $19,000. There is a small minor dent in the rear bumper that was there when I purchased the truck. I also have an ABS light on, which is the sensor I replaced recently from a used truck, my stupidity I should have bought a new sensor. Nick comes out to get me and I sit at his desk. I could tell he was about to throw a LOWBALL offer my way by his demeanor. He looked nervous, as he should be since I explained to him from the beginning I didn't want to waste my time, but something told me he's had to make such scumbag offers before... Nick went on to show me a print out of my vehicles worth... saying that at "Good condition" it's worth $6k In my mind I'm immediately doing the calculation and basically what Nick was telling me is somehow my vehicle DEPRECIATED $13,000 in 8 months.... Clearly I became offended, ****** off and annoyed.. Nick attempted to justify this RIDICULOUS offer by saying they will need to do work on the truck... $70 sensor $20 to pull the dent out of the bumper.. then Nick continued playing Mr Mechanic by telling me that the ball joints and steering need to be replaced bc the wheel shook during the 10 minutes of test drive. I countered stating it's not the ball joints, rather the overly large tread tires that were just bought and put on it. At this point I asked for my keys. Nick then went into backup mode and said "your attempting to purchase too much truck" I said "no the price of the truck is NOT the issue, rather the ridiculous amount your attempting to offer for my truck" I asked for my keys for the second time now. Again, Nick started talking about a different truck he'd like to show me. I explained loudly once again, nothing he can try to sell me is gonna make their pathetic offer for my truck reasonable. I then explained to Nick that two days earlier I was offered $15,300 for my truck. How could two dealerships be so far apart? The only logical explanation is that this place doesn't want to just sell a car, they want to screw the buyer on the trade in and get Rich doing it. I then asked for my keys the 3rd time and told him I was done arguing. This wasn't a negotiation, it was an attempted shellacking. Nick finally realized I wouldn't be had, and got my keys. After leaving I stopped at my neighborhood mechanic and asked him to drive my truck. He had ABSOLUTELY NO IDEA what they were talking about. Funny how two guys, who were dressed in button down shirt and polos, and didn't appear to be mechanics could diagnose issues on a vehicle in 4 & 6 minutes each only to find out from an ACTUAL MECHANIC what I already knew... there is no issue. Bottom line, no matter how much you tell these people from the beginning that your not gonna play the games, they don't care. They prey on the ignorant, unsuspecting, over worked, underpaid hard working American. It's the same old scumbag salesman that will do anything for the sale of a vehicle. I'll gladly take my business elsewhere. Another wasted, much needed day off I spent arguing with a stranger who tried telling me I overpaid $13000 8 months ago, bc I didn't buy from them. One more thought... if I was to buy a truck TODAY for $15000 they would have a bunch of mambo jumbo paperwork saying it's valued at $20000. Take that same truck in next week.... they will have more paperwork saying it's now valued at $10000. Funny how that works. They CAN and WILL and DO make the paperwork say whatever they want! I WOULD STRONGLY CONSIDER STAYING AWAY FROM THIS PLACE.
    - matthew m.
  • A
    Audi Allentown
    They always do a good job for me. The price is fine. Always a high quality. 

    I have known them now for 10 years. They are prompt, I cant get a loner car if needed. I am never put out by their services. They are very clear about approximate cost and what have you. I have been dealing with the same people for a long time and we know each other so I really get good service.
    - Sise J.
  • A
    United Tire & Service of Bethlehem
    They used to be KBR Tires. I had an extended warranty. They got me in and they didn’t charge me anything, they went and got another part. They said it was warranty. They are very laid back and friendly. I like people when they are laid back, I have been using them for like 30 years.
    - Janet V.
  • C
    Austin's Auto Service
    Some days they are good, some days not so good. I got my car back with the oil tag off for an oil change and I had to get towed because there was oil all over the place. It is hit or miss. If there is an issue it always takes longer than what you expect because they take so many people. They overbook themselves, that's what I'm trying to say.
    - Danette K.
  • A
    Ciocca Subaru
    I like the professionalism that they had and reliability. It's a very, very good car. I was in a bad accident up in New York State. If I wouldn't probably be in Audi , I probably would have been dead. That was back in 1989.
    - jacqueline m.
  • A
    Scott Chevrolet Cadillac
    They assign a service manager to each car which provides a personal relationship built on trust. All of the service they have done on my vehicle has been outstanding. All service on my vehicle has been done through Scott Chevrolet.
    - Robert S.
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Auto Repair Shops in Bethlehem

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