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Moving reviews in Berwyn

  • B
    Adam's Moving & Hauling
    Overall a pleasant experience. The interaction with the scheduling and pricing person was very good and professional. They were proactive, managed my expectations as to what will occur when and what all I needed to do and what all will they do. Also, as compared to some other providers that I contacted through Angie's list, their quote was the most competitive. The movers showed up on time. They reviewed and loaded the stuff. I think they could have taken some extra care in loading the items but otherwise they were efficient. One of the loaders was more talkative than others and sort of took the "leadership" position among them. His expectations on receiving tips were misaligned to my own which I had to quickly set him in place with. Delivery was a similar experience. They showed up on time as promised, even though it was out of state delivery. The unloaded and kept the items where we asked them to. A few items received scratches (TV and some furniture. See my earlier comment about care in loading) which we did not notice until later. Our TV and furniture is getting old so we did not care as much. Other customers should insist on proper padding if the loaders don't do that. Once again, had to deal with the leader's tip expectations. All in all, I will not hesitate to use them again, should there be a need. Hope this helps.
    - Neeraj A.
  • A
    Great Valley Moving & Storage
    Both moves were flawless. Furniture and boxes (68 to WI and 14 to FL) all arrived intact. The company was more expensive than the 5 other quotes that we received, but the ease of the move was well worth the price. We are now out of the area, but would recommend them without any hesitation.
    - SUSAN V.
  • F
    O'Briens Moving & Storage

    O?Brien?s Moving and Storage

    12/13/2015









    Missing Jewelry!!!









    My wife and I hired O?Brien?s Moving and Storage (associated with Allied Van Lines) for a local move in suburban Philadelphia.  Their salesman came, was terrific, and gave us an estimate which seemed very reasonable. 

    On moving day, two trucks with 5 movers arrived on time and began to pack up our house.  The movers were a little rough around the edges but seemed like good guys.  At their request, we bought them breakfast about 10 am.  The move was slower than we expected and, after a call to our salesman, they sent two additional movers to speed things up.  The movers were a bit forward, asking for pieces of furniture that they liked and hinting that we should pay for lunch as well.  One repeatedly reminded me that it was, ?Big Tip Wednesday?.  They also advised me that when they unloaded, they worked better with beer.  After multiple, not so subtle hints, I went out and purchased a 30 pack of beer for them.  The total job took about two hours longer than estimated and cost me an additional $500.  I also tipped them $500.  Then they asked for beers for the road and took the rest of the 30 pack as they drove off in Allied Vans.

    The next morning, my wife looked for some jewelry (about $13,000 in rings) that she had, mistakenly, left in a dresser.  It was gone.  We looked all through the dresser, the house, called the company, and then the Police. 

    Other than my family, the only people with access to that dresser were the employees of O?Brien?s Moving and Storage.  After many phone calls, a supervisor called me back and advised me that we should not have left the jewelry in the dresser and that, based on the insurance by weight; we would likely be reimbursed a dollar or two.  They did not seem very concerned at all. 

    Do not trust this company.   The initial professional estimate and sales pitch is a façade.  The actual moving experience is not good.   It was a mistake to leave that jewelry in the dresser and a bigger mistake to hire O?Brien?s Moving and Storage.  It?s hard to believe that a large company like Allied Van Lines associates themselves with these people.


    - David M.
  • A
    Great Valley Moving & Storage
    They were wonderful!  Moving is always stressful and these guys made it as painless as possible. Ben and his team were very professional yet friendly and personable.  It was as good as a moving experience could be. 
    The packers were thoughtful about packing "like with like," and they labeled boxes carefully.  It was very personal service. They arrived promptly  the first day and on the second day of packing,  when the traffic was a problem, they called to let us know they would be 15 minutes late.  They were easy to communicate with and wiilling to do their best to make things work.  For example, our packing was a few days before the loading because we had to change the schedule (not their fault),  By noon on the second day of packing, I started to feel like the kitchen was too full of boxes, and they willingly moved most of them to the garage for me.  A nice little extra. 
    As Ray, our drive,r was driving across the country, he texted us updates so we could be ready when they arrived in Tucson.  Again, with the unloading,  they were patient and thoughtful.  We mostly knew where we wanted things, but there were a few items that had to be repositioned and the guys were great about it. 
    If you have to move, they are a wonderful team to help you. 

    - Lisa K.
  • A
    Great Valley Moving & Storage
    I was a little hesitant to use GV Moving because their estimate was less than half of the other quotes I received.   Hired them based a Angie's List's great reviews and a conversation with Ben Kane the owner. They were professional, courteous and competent.   They called the day of to say they were running late at the previous job-site, asked if they could push back the pick-up a couple of hours but also stressed that if that did NOT work out for me, they would come at the originally scheduled time.  They kept me posted of progress and after the pick-up texted me when the piano was delivered on the other end .  I definitely  plan to used them again and give them high marks all around.

    - Stephanie M.
  • A
    B & K Moving & Hauling
    Of note, we had significant accumulation of snow on the day preceding the move, which was in mid February, 2014. The resultant ice made it impossible for their truck to clear a hill in the driveway that we shared with 2 other homes. These movers preferred to reschedule for the sake of safety.  They did agree to return for another try on the same day after we salted the area; we were anxious to not delay the move. Despite a heavy load of rock salt, it still took them many attempts to scale the hill. They were eventually successful, and were very patient about it. One of our former neighbors just happens to be a rather unfriendly and miserable person (hence our wish not to postpone the move). He was predictably unreasonable regarding the presence of their large truck in the shared driveway, despite having agreed to the date and time with plenty of prior notice. He was verbally abusive, despite the fact that his access to the street was not at all affected. These guys took his verbal gruff (and accepted our profuse apologies) without any unpleasant retorts. Nice guys, great movers! Highly recommend.
    - Walter W.
  • A
    Great Valley Moving & Storage
    The move went very smoothly and all our items arrived safely.  The guys were super friendly, courteous and great to work with.  Price was very good compared with other estimates we got.  The crew came to the old house on two mornings to load boxes and furniture onto 2 straight trucks.  They unloaded both trucks (plus an additional smaller truck we rented and loaded ourselves) in a single day at the new address.  Overall, an excellent experience and we would definitely use GV Moving and Storage again!
    - Michelle B.
  • A
    CHAZ & CREW
    Chaz and Crew were outstanding.  They were on-time, professional, even fun (for a stressful day), they moved everything we needed to be moved without breaking anything and they were reasonably priced.  Many people talk about how movers break things, change the terms, arrive late, etc. and Chaz and Crew are SO much better than typical movers.  As a result, we had a great experience on move day.  We highly recommend them.  I read great reviews about them in a couple of places, and those people were right!  Just want to join the chorus.
    - Jim P.
  • C
    Careful Moving Services
    Dan was quick to respond to my inquiry, and was able to fit me in during my timeframe. His workers were polite and they worked quickly. 
    However, when it came time for payment Dan acted quite unprofessionally. When the work was complete, he told me that it would be 460, 3 1/4 hours. As he was packing up, we realized he had put one of the dressers in the wrong apartment (not a big deal) it took about 10 minutes to remedy the situation. When I went to pay him, he told me the price was 490, because they didn't do 1/4 hours. When I reminded him that he had LITERALLY JUST TOLD ME 460, 10 minutes prior, he said that it "should" have taken an extra hour, but it went more quickly because he was able to pull his truck right up to my apartment. I was very disappointed that he would do that and try to take advantage of me for an extra 30 dollars. 
     Additionally, his workers made a few marks on the wall and cleaned it with a wet paper towel. They also left some shoe marks on the wall where they hoisted themselves up to place things in my crawlspace. They did not clean these at all. This left some residue that I now have to clean off.
    It is for these reasons that I would not recommend using Dan at Careful Movers.
    - Roy S.
  • A
    A. Mastrocco Jr. Moving and Storage Inc
    I have dealt with a lot of moving companies and Mastrocco is truly the best.  They arrive on time, work until it's done, do everything and anything asked of them and you never hear a complaint from anyone.  They may not be the least expensive company, but the service you get definitely makes them worth every penny. 
    - Christine N.
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Moving Companies in Berwyn

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