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Plumber reviews in Baden

  • A
    Matt Mertz Plumbing-Trenchless Sewer Repair Expert
    Jason was absolutely fabulous. Fix the toilet and when I spoke about an issue I was having with the bathtub he also fix that. Matt Mertz is the only call I will ever make for plumbing and anything else they do.
    - David M.
  • C
    Roto-Rooter Plumbing & Water Cleanup
    They don't want to take care of any small problems. They just want to do the big jobs. In my opinion, what this service provider likes to do is up-sell any type of job they do. They don't want to take care of small problems. I'm willing to pay for their service, to fix the small problem; they want to up-sell and I find that rather annoying.?He told me it was $400.00 to replace an entire $39.00 faucet; which I thought was?ludicrous. This?was not the first time I had that experience with them. I had them to fix the garbage disposal that was loose. They charged me $100.00 to tighten up the garbage disposal and that stemmed from the fact that I had a package from retail warehouse where they replaced all of the appliances in my kitchen; dishwasher, microwave, stove, refrigerator and that included a sink. Whoever installed it probably did not put the garbage disposal back in correctly. Several months later, we ?just noticed that it was wet under the sink. I called them, they did tighten it up and fix it. But, my point is just that I had other minor plumbing problems...to be quite frank, ?I used other local plumbers when I have other small issues I just wasn't able to get a hold of them at the time. The fact that it was leaking under my kitchen sink, I just didn't want it leaking in the basement. My experience is always the same. They don't want to fix something small. They want to up-sell you to entire new faucets. I've been to hardware stores and I know that faucets cost about $39.00 and they want to charge you $400.00 to install it, I just think that is outrageous. They weren't willing to help small problems. The price to fix the disposal was fair, the price to fix a simple dripping sink was ludicrous. The quality was good, they did fix the problem. My experience with has been they have fixed the problem when I've asked them to fix the problem. ?My issue is always the up-sell, that's their M-O. They want to up-sell you on everything. When they do the job, they do it right. I would not recommend them. The worker was fine. I get the feeling that this provider is a franchise and plumbers buy into the franchise. Cleanup was fine. They could improve on their honesty.
    - John K.
  • A
    Matt Mertz Plumbing-Trenchless Sewer Repair Expert
    Steve A. was very professional and worked continuously all afternoon until the work was done, checked, and all clean up was done. I was very pleased with the work and how pleasant he was to deal with. I will use Matt Mertz Plumbing again for any plumbing needs I may have in the future.
    - Robin H.
  • A
    Plumber Plus
    One time, he told me he would be there at a certain time and he got hung up on a job. He called me and said, "I've got hung up on the job, I'm going to be late. If it's okay, I can come the next morning." It was so late in the day. I said, "Just come the next morning out." He is reasonable, he is honest, he is prompt and he is neat. He is a big guy and he cleans up well after himself.
    - Dianne H.
  • A
    Plumber Plus
    He comes very quickly when you have a problem, he responds quickly, he comes on time, he knows what he is doing, he can diagnosis the problem, he cleans up after himself there is a trust that I know that he is going to tell me what is wrong, do the job correctly and very respectfully.
    - Dianne H.
  • A
    Plumber Plus
    Oh it was a mess and he was very careful not to get the stuff that came out the drain to, he was very careful to contain that, he was very neat and clean and getting the clog out of the drain using an electric eel which was not an easy thing to do.
    - Dianne H.
  • A
    Tru Plumbing Co LLC
    Tim and the guys from Tru Plumbing did a great job. I was on vacation when they came and I heard it was pouring down rain but they got the job done anyway. Tim was very patient with my questions and very informative. Great company.
    - matthew s.
  • A
    REYNOLDS PLUMBING
    We had a big job to do and took a chance hiring a plumber through Angie's List, since we didn't know any. This was a great choice. My first contact was with Lori when I called. Pleasant and knowledgeable. Set up an appointment for Jay to come to our home and discuss what we wanted done. He arrived with Joe. My husband discussed the project and we set up the date for the work to be done. Arrived as was scheduled. Jay, Joe and Craig worked with us with changes and additions to the original plan. Never complaining. Some of the changes added to the project price but that was announced right up front. This job was to hook us up to the public sewer line that our borough installed a few years ago. We had a huge sump hole in our basement that took on the washing machine water and the utility tub water. And since there was no public sewer system in our area when we built, a sump pump was our only option to get water out of the basement. They jack hammered approx. 30 ft of basement floor and dug about a 20-25 ft ditch (approx. 6 ft deep) in our yard to run the gravity flow line. They rerouted a drain that came from the main floor kitchen and bath and added a trap to the basement floor drain. They closed off an additional drain that was set up for a future bathroom which will never be added. They removed and took with them our sump pump and a 3/4 inch thick, 4 ft x 3 ft (approx.) steel lid (seemed like 200 lbs) that covered the sump hole. This is another reason for the new sewer line. We are getting too old to lift this to change the sump pump. By the way this was all done with the guys going through our main floor to get to the basement as we have no outside entrance to the basement. Through all of this work they, all 3, were respectful of our home and us, pleasant to work with and a lot of fun. By the time they finished there was no debris left in the basement. Just a lot of dust which we knew to expect with all the jack hammering and digging they did. I would highly, highly recommend these people. You will never be sorry you did. I love Angie's List.
    - Ellen S.
  • A
    Matt Mertz Plumbing-Trenchless Sewer Repair Expert

    I own my own business and I called Matt Mertz Plumbing for my annual back flow test.  Shawn did a great job and I was  extremely pleased with how professional he was.  Matt Mertz Plumbing is my go to plumber!!

    - Bobby W.
  • A
    Matt Mertz Plumbing-Trenchless Sewer Repair Expert
    Great,  Jim B. the tech was efficient, cleaned his work area when done, replumbed some old work that needed it, put in a new shutoff for the outside, installed and setup water softener and hot water heater,,, overall a good experience.
    - Richard V.
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Plumbers in Baden

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