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Medical Specialist reviews in Allentown

  • A
    Having moderate scoliosis, she has made a lot of my aches and pains go away. She incorporates different techniques specific to each person and she is has taken 27 years my body's compensation to stress and my scoliosis retaining it to restabilize itself.
    - Jasmine V.
  • D
    I arrived 15 minutes early.  I stood at the receptionist window for five minutes and was ignored, as the staff engaged in conversation in full view.  At precisely 8:30, I was called to the window.  Apparently, they do not "open" until that time.  I was asked for paper work.  They had never sent any to me!  I spent the next 30 minutes filling in the same forms that all St. Luke's Hospital Network offices use.  I had filled them out before; and all of that information was supposed to be in their new computer system.  After a short wait, I was seen by the very stoic nurse practitioner, who took vitals and did basic muscle tests.  About ten minutes later, Dr. Ludivico came into the room.  I can't quite explain in words how odd my interaction with Dr. Ludivico was.  He launched into a rapid succession of questions and bits of random information.  He asked me to fill in the blank - "I feel like I've been hit by a ___________"
    Seriously??  When I failed to say "Mack Truck," he replied "Well, that's what most people who see him would say."  Well, I did not feel like I had been hit by a truck!  My pain and stiffness were in my shoulders and hips.  He tested pressure point; (found in those exact places) and lo and behold, I felt pain.  He was obsessed about my dry hands; asking me if I was obsessed about washing them all of the time.  He did a few rapid muscle and range tests.  He made no mention of the plethora of blood tests that I had done.  After more random babbling, he said that I had fibromyalgia.  (Because everyone with depression that gets sudden pain has fibro!) He checked my heart and respiration using rapid-fire "deep breaths" at 15 different locations! He heard a rasp on the last one.  "Put him down for a chest x-ray" he commanded his nurse.  He very quickly told me he recommends that I do.  He offered no information on fibromyalgia - none!  It would have been nice for him to have explained that it is a disorder with no cause, no cure, and lasts a lifetime!  There was no compassion from this manic doctor.  Out the door he went.  I felt like a ten-year-old in the principals office - so humiliating.  I was handed physical therapy papers on the way out.  I had to remind the office staffer that I should have prescription for a chest x-ray as well.  She printed it up.
    After the first visit, I made several phone calls to the office.  I never spoke to a live person except when the answering service picked up - which was oddly during the time that they were open.  I left messages and tried to reschedule a follow up appointment.  None of my calls were returned by the office staff nor nurse practitioner.
    Needless to say, this was the WORST experience with a doctor in my life.  If you don't have time to sit down and have a conversation with a new patient who is feeling miserable, DON'T ACCEPT NEW PATIENTS!  If you've lost the skills of common decency like listening to your patient with some commodity of concern, take a vacation - or retire!
    - Steven W.
  • A
    We're very much satisfied. They were wonderful. It went very well. They have a very good person who helps you get your hearing aids and teach you how to do it. My husband had trouble getting his glasses on and hearing aid and we went back about three times with no charge getting help from them. You have a room and it's private and they talk to you about the price and all of that and handed discreetly. I'd say it's just a wonderful place to go.
    - Ann R.
  • A
    She's very good. I've been seeing her for about eight years. She talks to her patients. She's very willing to explain stuff, and some doctors aren't. She does a thorough exam and answers all your questions. If she doesn't have an answer, she'll get the answer and call me back and explain it to me then, after I've left. I like her a lot. Her staff is very good. They're punctual and always generally on schedule. You don't have to wait very long in the waiting room. It's a clean facility. She has a wonderful bedside manner and is very knowledgeable.
    - Larry E.
  • A
    from the nurse who greeted me to the office manager, these people are true pros who work as a team. my physician, Dr. Michael Zager, was as professional as he was intelligent and intuitive. this place is tops and gave me a discount for paying by check. I cannot recommend LVIM more highly!
    - stanley f.
  • F
    • The appointment was fine Dr. Pistone his usual friendly self. It was in the follow through that the nightmare began. In the past Dr. Pistone and staff have been competent and efficient as well as friendly. I have given them very positive reviews in the past. This time it was like his staff has been taken over by some alien pod people out of some science fiction movie. Part of the routine for my visits is the staff calling in a prescription for my medication. This medication is critical and forms a major part of my treatment. It has not been a problem in the past. This time after two weeks of not getting my medicine from the pharmacist I checked to find that the prescription had never been called in. I called the Dr's office and the person I talked to lied to me telling me it was the fault of some temp. person and that she(the person I was talking to) had called and the problem was the insurance company wasn't paying the pharmacist's invoices. This was complete fabrication as I checked with both organizations, Highmark Blue Shield and Express Scripts who double checked their records and could find not only no invoice but no evidence the script had been phoned in and no evidence of any phone call with the doctor's office.  In the past Express scripts has been completely transparent and honest even when on the rare occasion they fouled something up so I have no reason to doubt them. Highmark even called Express scripts in a 3 way conference call with me to triple check the records. This was now week four of being without my medication and essentially being incapacitated. I finally faxed Dr. Pistone (there being no email or other direct way of getting in contact with him) telling him of the situation and threatening a malpractice action if the situation wasn't corrected in 24 hours. The situation did get corrected but the nightmare continues. Part of the follow-up to the appointment was an increase in the pressure of my CPAP machine which was done by that company's rep. I was to advise Dr. Pistone if the increased pressure did not help and a new sleep study was to be scheduled. After being back on my medicine and giving the new pressure a fair trial I advised the Dr. by fax that the new pressure was not effective and requested that the new sleep study be scheduled. I followed up the fax with a message to staff that any day was okay for the sleep study since I was retired. After several weeks of no response I had my fill and requested my records so I could find another Dr. who might get around to treating his patients before they died of old age ( I am 64 ). Even faxing me the medical records release form proved problematic. The genius who faxed the form highlited the signature lines not realizing that the fax would turn the highlited areas into black obscuring the lines so I couldn't tell where to  sign or what to fill out and of course the staff couldn't be bothered to fill in the information such as the Dr's name etc. so all I had to do was sign. In my 64 years on this Earth I have never had this kind of experience with a doctor's office and in the time remaining to me in this life I hope to never have another one like it.

    - Richard K.
  • A
    It is close to my home and they refer me to other doctors. It is the place i go to for mammogram. I am happy with them. Doctor Cassia is very knowledgeable and knows where to refer me. Information is all there.
    - Melodie V.
  • A
    They checked my hearing aid and everything was fine. They did a few tests and everything turned out fine. I've been going to them for many years. They are very patient with the way they explain things and they are very knowledgeable about what they offer. They are very reliable if anything does go wrong.
    - Robert J.
  • A
    It went great. The doctors were very helpful and informative. The were able to answer all of my questions that I had. I was glad that it went well because it help me to put my mind at ease overall in the end.
    - Maureen R.
  • A
    I usually hate papsmears. A friend recommended Dr Basha so I figured I would give her a try since I was due for my annual exam. Dr Basha was fantastic and was so personable! She made my appointment really easy yet was very thorough. I felt like I was visiting a friend rather than getting a pap done! Their technology in the office is state of the art too where they can do HPV testing with just the standard papsmear test. All in all, I am changing my previous GYN doctor and plan to go to Dr Basha from now on!
    - Samina A.
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Medical Specialists in Allentown

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