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Fence Company reviews in Allentown

  • D
    Creative Fence Company
    This was the second time I was going to use Creative. First time was fantastic. Second time started fine with Brad being very responsive to come out and get info for an estimate. He took a lot of time giving me all of my options. When I finally got the quote and had questions, I'd call and get the same story every time...I see your paperwork at the top of the pile. He WILL call you today or tomorrow'. That never happened. At least 4 times I would call and get the same exact story. I stopped feeling sorry for his office person after the second time. By now she knows he's not going to follow up. Then I remembered what he said when he initially came out, " this is the busiest year I've ever had". The get some help and take care of the customers who were there for you when you weren't so busy.
    - Holly B.
  • A
    TRI-BORO FENCING CONTRACTORS INC
    They gave us the lowest bin and the work and materials were of the highest quality. We live in a middle of a row-home and now have privacy on both sides. They even made a gate to fit. Workers were very professional and cleaned up afterwards.
    - Karen S.
  • D
    TRI-BORO FENCING CONTRACTORS INC
    The fence itself was as expected and is very nice. The company, not good! Surprised after we were referred to them by a family member and saw mostly very good reviews online. The price was the best around after we got about 9 quotes, but as they say, YOU GET WHAT YOU PAY FOR! Took 9 weeks after scheduling with them until they came out to do the job. Workers barely worked 6 hours a day and would take constant breaks which we saw after stopping home multiple times throughout the day between the two of us that live there (no reason to be on breaks at 11:00 am and then 12:20 pm for example!). Originally said it was mostly going to be a one day job but they put in a two day bid just in case. I was told while they were there it would now take a third day and was given the run around that they said that originally which they did not. Approached the workers on site and called the office regarding this time wasting after day 2 and only 3 panels were up by lunch time. I could see now why it took 9 weeks to get on their schedule! They said they had water issues digging the post holes due to rain, but we said in advance that our yard collected a lot of water and not to come at a time it had just rained a lot. I said if they saw an issue they should have said something right away and shouldn't have started a job they couldn't finish in a timely manner, as they tore our yard up and were completely sloppy. Who wants their yard torn apart for longer than they were told it would be, or at all?! We have two dogs, hence having a new fence installed, and didn't want this "2 day" job to drag any longer than it needed to, as we couldn't even let them out there! They magically got the rest of the fence up, minus the last panel, caps, and gate in the 3 hours since I complained. Funny how they accomplished so much in 3 hours but earlier that day and a half prior to that, practically did nothing. We watched them for a bit since we were home before they left this time and what do we see but one of the workers deliberately going around the newly installed fence onto our neighbors property to sneak behind his shed to urinate! Talk about disgusting and unprofessional! Luckily we have a good relationship with that neighbor and he did not get mad at us for it! They finally came back the third day and competed the job. When we got home on our lunch break to meet with Garret for the final inspection, the yard was a mess, the fence itself was smeared with mud splatter, which of course gets on it while being installed but they didn't even clean it! They killed a lot of our grass, made ruts in the ground and messed up new stone around our pool which was even pushed back so they could avoid it but messed up anyways with chunks of dirt and big rocks they dug up and didn't take away. That all could've been avoided since we have a concrete patio they could have set their tools and materials on but didn't and killed the grass instead. Outside of our property on the other side of the fence is a back alley, it looks like a mud pit! Garrett was not helpful and argumentative with us and so was the owner, Steve, over the phone afterwards. Basically only agreed their worker urinating on our neighbors property was wrong but that was it. Said that if they received more bad reports like this they would be willing to do more for us. Wow, so I guess only their happy customers matter! After ALL that and going and buying more supplies and taking the time to clean up all of their mess, we got a whopping $100 off of the bill. If they thought that made a difference, they are wrong. Don't let their lowest price hook you in! AGAIN, YOU GET WHAT YOU PAY FOR!
    - Amber L.
  • A
    American Fence & Flag
    The entire process went very well. I had a less expensive estimate from another company however this company's representatives were all so responsive, professional, and honest about what was possible and what wasn't that I thought it worth the higher price. I was not disappointed. From the first inspection meeting through the final walk through, I felt confident that I was being treated fairly and honestly.
    - Rebecca C.
  • A
    Creative Fence Company
    We had Creative Fence build and install 96 feet of 6 foot tall shadowbox style cedar fencing with one gate. The fence is exceptionally well designed and built in every aspect. We took years to decide on the fence design, material and quality we wanted. Many fences look similar until you study the details. Creative is the best we've seen and our results confirm it. Dan and Taj did the install. They were meticulous and considerate in every detail including making suggestions and accommodating last minute changes.
    - Daniel P.
  • A
    Creative Fence Company
    this was the most expensive bid I got on the project but they were the only one willing to do some of the parts of the project like preparing the paperwork needed for a permit and upgrading the hardware on a gate that I needed to be up to code on a fence in a yard with a pool . There were no complications with the instillation
    - mark j.
  • A
    Creative Fence Company
    Dan, the foreman and crew arrived on-time Wednesday morning to unload materials. Myself, Dan, and Brad (owner) walked the property and discussed installation in detail. They worked hard for three straight days keeping us updated on progress and our property clean at the end of each day. The finished product was better than we anticipated and the company was wonderful to work with.
    - Brittany & Ken C.
  • B
    Creative Fence Company
    The fence and gates look fantastic! The owner is wonderful and really took the time to help layout best design and explain options. We were able to get some upgrades that other fence companies did not offer such as custom gates, beefed up hinges, etc. The foreman on the job was not the best though and because of this the project took much longer than originally anticipated. We have communicated the issues with the owner in regards to the foreman and hope he will find better representatives for his company. Again the fence is really nice and so is the owner, so we would still recommend them.
    - Noelle M.
  • A
    Creative Fence Company
    The experience with Creative Fence was great from start to finish. Brad was very candid, professional, and through the estimate process. The team was awesome - hard working, friendly, professional, and they did a great job - we couldn't be happier with the end result and the process was just as enjoyable. Hiring Creative Fence for your next project is a no brainer and it's an investment you will be happy you made.
    - Joe C.
  • A
    Creative Fence Company
    This is the second time I have used Creative Fence to install a fence for me. From the initial estimate to the finished product, Creative Fence was professional, courteous, and thorough. We could not be happier with their services and as far as I'm concerned there is nobody that I would ever call or recommend besides them. Thank you to the Creative Fence family!!! 
    - Jason P.
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Fence Companies in Allentown

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