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Find Top-Rated Allentown Countertop Kitchen Installers

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Countertop Installation reviews in Allentown

Real People ~ Real Reviews ~ Real Results

  • Henry, Christy, Tony and the contractors with Sure-Fix delivered professional work at a fair price. From start to finish, the project was handled well and any issues or concerns were addressed promptly. We were going for a very modern-rustic look and Christy helped orchestrate the rendering of some different materials to make our ideas come to life (like tile backsplash that looks like reclaimed barnwood). We are very happy with our new kitchen.
    - Bethany M.
  • Al who was our sales rep was always attentive and extremely knowledgable. The work performed at the house from the template to the install by all staff were very professional and very nice. Tey were on time and efficient.
    - Sean C.
  • Bella Casa is amazing! From design to project completion, they don't get any better. We knew from the minute we met the designers and owners, Faye and Spiro, that Bella was a perfect match to meet our needs. The design perfectly incorporated our functional needs as well as our sense of aesthetics while giving very helpful and artistic suggestions throughout the entire project. From demolition to the final installation, the workers were courteous, neat and highly skilled. Spiro managed and oversaw the work with an eye for perfection, which he clearly achieved. Spiro and Faye are a perfect team and we couldn't be happier with our new master bath!
    - Lisa M.
  • I highly recommend Prestige Marble and Tile! They have a fabulous selection of granite and marble slabs, the best and most extensive in the area. The salesperson Allen was an absolute delight to work with. He even made arrangements for me to go to the fabrication shop to mark the area of the granite slab that would look best for my kitchen countertop. The price was very fair and the entire process, from beginning to end, was perfect. The person that came to my place to do the template was excellent and the installation crew of three were professional, polite and took extra care not to damage anything. I could not be happier with my selection of granite and the service I received from everyone at Prestige was top notch!
    - Marge F.
  • Ray was so helpful. His willingness to go the extra mile for me prevented having to reschedule several parts of my kitchen renovation. I called him when many others were too busy to help me and he came right out, keeping my kitchen renovation project on schedule. He did an excellent job, careful and complete. He really cares about his customers.
    - Starr S.
  • Our experience with Maui Kitchens began at the Lehigh Valley Home Show in March 2014.  Below is a summary of the unprofessional and unpleasant experience we had.  The project started on September 24th 2014 and continued for well over a year, but was never completed to our satisfaction.  It took the intervention of an attorney, at our expense, and the threat of a lawsuit to even get the most critical items completed.
    ~~We had the reasonable expectation that the project would experience delays, and we knew this was a normal part of construction/remodeling.  Dave and Scott had a 4 to 6 week timeline - start to finish.  We expected 8 and prepared for that.  We have a dog that we took to daycare at a cost of well over $20/day, and that expense was also estimated in our budget for 8 weeks.  
    We could never have imagined the complete disorganization and lack of attention our project encountered.  Important to note - we made NO changes to the original project that could be perceived as a cause for the constant delays.
    ~~The entire kitchen was demo'd on Wednesday September 24th.  All of the cabinets and garbage piled up in our 2 car garage, and we had no access to the garage for our personal use until 12 weeks later - December 18th.  They continued to pile junk, cardboard, power tools, old doors/windows, tile, grout - you name it - we could barely walk through, let alone park a vehicle.  We had asked to retain the old cabinets, but other than that, the rest was garbage.
    ~~There was NO barrier protection to attempt to contain the dust or dirt.  There is no way to explain the extent that the dirt traveled through the house, even upstairs where the doors were kept closed.  After the demo, the tile flooring was installed.  The floor was the first and only step in the process that had consistent attention and no interruptions.
    ~~After the tile, there were 3 solid weeks of literally no work done on our project.  Day after day, we took our dog to daycare and left our house unlocked in anticipation of work being performed.  At lunch, one of us would drive home to see that progress, and there would be no one there.  I would call Dave and/or Scott, and they would tell me I must be mistaken, that there were workers at our home installing windows or wiring etc?.  We were standing in our home, and we were not incorrect.  Over a 3 week time frame, 15 business days, Maui Kitchens had workers there for a total of 3 1/2 days.  Day after day we called and were told someone would be there "the next day"
    ~~By Week #5, towards the end of October, Dave informed us he would be unable to support working in our kitchen for an entire week due to preparing for the Easter PA Fall Home Show.  He told us that was his priority.  It was beyond reason to expect us to continue to be patient with very little progress on our home.  Again, we got Dave's "word" that the week after the show, our project would be on the top of the priority list.
    ~~Per the contract, there is a payment due for installation of cabinets.  When the cabinets were delivered and placed in their spots, not installed per the contract, but payment was requested for that portion of the project.  At this point, we were 7 weeks since demo and there was no end in sight.  Thanksgiving was now a few weeks away, and Dave committed to us that we would have a functioning kitchen.  To our complete disbelief, day after day, nobody showed up, or if they did, stayed for a few short hours then left.
     ~~Finally, surrounded by 9 weeks of construction dirt and layers of dust and filth, and after many emotional interactions with Dave, the day before Thanksgiving, Dave had 2 workers hook up temporary water in the sink and rigged up the appliances.  We had plans for cooking in our new kitchen, but didn't even have a clean dish or anywhere near a sanitized surface to cook.  Because nobody at Maui would bring the much-requested hardware samples to choose for cabinets, we couldn't even open the cupboards to begin cleaning.
    ~~Some of the installations were done so poorly, they had to be done 2 and 3 times to get them right.  The double wall oven was installed so high, the keypad was above our heads - this entire unit was removed 3 times to fix the height, and the interior stone we chose was not what was installed.  They instead used exterior masonry stone that was completely inappropriate and looked ridiculous.  The wall oven was cosmetically damaged during repeated removal, and we were told this would be fixed, but never was.
    ~~The sink pipes froze the first cold day we had, as they were installed on the outside wall instead of the inside - this had to be completely redone.  The gas cooktop sits crooked in the granite on the island - nothing can be done unless we want the entire island removed.  Dave's worker completely scratched the new stainless hood vent with a shop-vac.  Dave attempted to "buff" the scratches, but that did not work and the entire hood needed replacing - another delay.
    ~~The major concern was the panels surrounding the refrigerator.  From the moment the refrigerator was put in place, which was a brand-new counter depth model, we told Dave the panels were wrong, the fridge was sticking out, and we wanted it corrected.  It is in a focal spot of the kitchen and looked terrible.  He looked at it and said if it was him, he would "accept" it.  Everyone else who saw this agreed with us, the design was wrong and the incorrect panels had been ordered and installed.  Maui refused to fix the panels - it was corrected over a year later when it was included in the list of items we wanted fixed that was sent to Dave from our attorney.
    ~~A new window that was installed was "fixed" at least 5 times due to being crooked, then leaking air so badly the wind whistled through it.  Finally, one of the workers actually broke it beyond repair and it was replaced with a new one.  Outside, siding that was removed was never reinstalled properly.  Walls were spot painted with a brush, instead of rolling the walls, so nothing matches.  
    ~~The project continued randomly - in attempts to fix some items throughout the winter of 2015, with over 30 additional days or partial days past the original 8 weeks.  The detail work of painting walls and moldings was never done right, and we have to incur this expense.  Every day we paid additional to put our day in daycare - again at our expense.  In March 2015, Dave told us he knew he had imposed on us beyond reason, wanted "goodwill", and would not be asking us for the final 5% due to offset the expenses for extreme and unplanned out of pocket as well as stress caused.  We asked for a final close-out letter from him recognizing "Paid-in-Full".  He gave us (and later our attorney) his word he would supply this to us.  At this point, he stopped responding to us and left open items with no plans to correct.
    ~~By June 2015, we had attempted to reconcile this directly with Maui Kitchens and had gotten no response, so we engaged an attorney to represent us.  His first letter to Dave was ignored.  It was the second letter that was sent returned receipt that he responded to.  We outlined 4 major specific items to be corrected, including the refrigerator panels, the siding outside, grout on backsplash that was 2 completely different colors, and correcting the transition from our hardwood floors to the new tile, which had been done with a random piece of wood that looked like it belonged in a warehouse floor, not in a home.  We would pay for the molding and wall painting from our funds - as his team attempted this at least 4 times and it was never done correctly.  This letter finally got his attention, and but the end of October 2015, the 4 items were complete.
    ~~At this time, we have never received the promised "Paid-in'Full" letter.  Dave communicated that he changed his mind and would not provide, because he first wanted confirmation we would not post a disparaging review of Maui Kitchens.
    ~~We have been advised that our options to reconcile any outstanding amounts is the process of Small Claims Court.  That is where we have rights against poor business practices.
    ~~We would never recommend Maui Kitchens to anyone, and are truly disappointed with the entire process.  The lack of professionalism and attention was troubling.  There are many kitchen remodelers in the Lehigh Valley, and we would highly recommend anyone looking for this service stay away from this less-than-reputable company.
    - Susan S.
  • The workmen were wonderful and very careful to clean up after their work.  The company has a good selection of counter top options and they were very accommodating.  We are very pleased with the outcome and would recommend them to others.
    - Cathy E.
  • Very punctual, and kept to time schedule,even through 2 snow storms. And now almost four years later,it still looks brand new. We still are getting compliments from all our friends. One of the hinges broke and when I contacted Doug, he responded almost immediately. Four years and he remembered us and promptly sent us a replacement.We enjoy working with family businesses and not the big retailers. Highly recommend Doug for any remodeling plans.
    - Barbara h.
  • Our entire experience with Sure-Fix Remodeling and all phases of the project has been outstanding, starting with the initial contact/estimate through completion.  All employee's (Henry, electrician, plumber, granite fabricators, tile installers) were professional, respectful and always cleaned up after themselves.  We were pleasantly surprised that the entire job was completed in only 3 days, as estimated.  The quality of the work was outstanding.  Unexpected issues were resolved successfully and at a reasonable/fair extra cost.  Henry's attention to detail/suggestions resulted in a beautiful tile backsplash.  The granite fabricators attention to detail identified a slight scratch in the composite sink that was shipped to their work location, which enabled us to have a replacement sink sent.  Henry did not hesitate to go 'above and beyond' by asking the tile installers to return to add a small piece of tile to cover a hard-to-see gap, which was outside of their original scope of work.  Henry's customer service and ongoing communication is exemplary.  I would not hesitate to recommend Sure-Fix and will definitely use them again for future work.

    - Marilyn B.
  • Friendly staff. Roberta and Chuck were helpful in suggesting options but not pushy. Work was done promptly and looked great. The only problem was that the installers nicked the wallpaper when putting in the bathroom counter, so Chuck gave us a small discount.
    - Penelope D.
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Countertop Kitchen Installers in Allentown

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