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Basement & Foundation reviews in Aldan

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  • EXCELLENt- Company was timely, efficient and completed the project without any issues in a professional manner. We had to make a couple modifications to the contract which they handled promptly and at a reasonable price. Work was done in a professional, friendly manner and cleaned up when complete.
    - John B.
  • Started with wanting a wall along the front of my property. That project turned into replacing all the concrete sidewalks leading to and along the side and rear of the house with EP Henry pavers. The wall was also EP Henry product. The next year, I had them entirely regrade the backyard and resod the entire backyard. Each time, the owner (Mark) came out to give me an estimate. Some of the extra work they did was not on the estimate and I was not charged for anything additional. The team leaders are very professional and, for the most part, responsive to my calls. Because of weather conditions, scheduling can sometimes go awry, but they would always let me know if there was a delay in the scheduled start dates and would always let me know ahead of time when they were coming out. While regrading and sodding the backyard, they nicked one of my sprinkler lines creating a bit of a "swamp" after the spinklers were turned back on. They came back out, replaced the nicked lines and resodded the affected areas, all on their "dime". Almost all of management are related to each other (father, sons, daughter, nephew, etc.) which I think contributes to their wanting please the customer. I would definitely recommend them to anybody.
    - Thomas P.
  • Mike and his crew were awesome. I can’t say enough about them. I had to wait awhile for the job to be done due to the rainy weather, but it was so worth the wait. I had some concrete removed and my driveway extended with asphalt. Also had curbing installed to retain my neighbor’s driveway (I live in a row home). Mike and his crew were totally professional and have a great work ethic. Again, I can’t say enough about them. I will definitely have them back for another project in the near future. I highly recommend TMC Concrete and Paving.
    - Carol H.
  • Working with Mr. Walsh and his team was a wonderful experience. From the beginning, they made me feel like family. The team really diffused a stressful situation with confidence and assurance that the job would be complete. Since my home is on a slab, it required a very complex solution to replace my main water supply and fix the sewer. Instead of destroying my stairs, front door, walkway and garden, they came up with a simpler solution. Once the job was complete, you can barely notice any damage and the work they do is certified! I will be using them again for any future plumbing needs.
    - Lorrayne P.
  • Keystone Waterproofing & Restoration Services did an amazing job. I don't even recognize my basement anymore! WE have had a ton of rain the past few months and not a drop of water in the basement! I highly recommend Phil and his company. They are family owned and operated and have been around for years! They were actually referred to me by a relative where they also did an amazing job!
    - Bill W.
  • It went great! Pekoe was the job foreman. All workers arrived on time and completed the work with very little disruption. By 2:30 they were gone and my basement is now water managed and clean. These guys were polite, hard working and I have already told others about them. Thank you Right way, Bob and Pekoe and crew for your great work ethic.
    - BARBARA K.
  • Recently, Denis Doughtery (the owner) and his men completed two (2) projects at our home.  Denis came out within a day or two after our call and then submitted a complete proposal for both jobs.  His proposal was itemized for each project that he was to do.  We had four (4) other proposals; but his was the only one that was itemized completely!
    We have a single all brick home; when Denis and his men started they ground out all mortar joints on front of our home and then repointed the front.  Upon completion of the front of the house, they then started on the rest of the house.  The back and sides of our house where there was cracked or deteriorated joints they were ground and the repointed.  A waterproofing agent was put on the entire house when they were done. 

    Each day they cleaned up and put their equipment away as much as possible so that nothing would be in the way. Cost for this project $3,200.00.  Denis and his men demolished existing steps and replaced them with new concrete steps.  There was one step coming into the house that was wood and over the years had rotted out. I had other contractors look at it and they were unsure what to do about it.  Denis and another worker looked at the step from the basement and outside and together decided the best way to take care of this step!  Finally, steps that will last for many years!  We now have front steps that are NOT cracked or have have pieces missing.  They are beautiful, and I am very pleased the way the steps turned out!  Cost of this project $2,100.00.

    Denis and his men did more than what they were contracted for.  Denis had to take down a canopy that was over our front door. He noticed that it was leaking one day when it was raining, so before he put it back up he asked me if he could caulk ALL the seams and hopefully that would stop the leaking.  He did what he said he would do;  and NO MORE WATER LEAKING THROUGH THE CANOPY! He even helped me put up a new mailbox. I cannot say enough about Denis and his men, these guys are hard working, polite, and very conscientious about their work! We plan to have them do more work in the fall on our basement.
    - MaryAnn C.
  • We had a small pothole forming near the curb in front of our house, and the township insisted we have our sewer line checked for leaks before they would fix it.  We had William Henderson Plumbing & Heating come out and take a look to give us a free estimate.  I was a little annoyed at first because I took time off of work to meet with someone (their page on Angie's List says they have weekend hours, which is actually one reason I chose them, but that is only for emergencies), but all he did was spend five minutes to hear my problem and then offer to schedule someone to come out and do a video survey of the sewer line for about $200.  Since I had already mentioned what I thought the problem might be on the phone, this seemed a waste of time to me - they could have just scheduled the video inspection initially.  But I agreed to it because I knew it had to be done.

    It was not required that I took more time off to meet the other guy when he came out to do the video inspection (they run a camera in the sewer line to see how it looks), but I chose to do so because I wanted to know what was going on.  He took a look and determined the trap near the curb had separated from the rest of the pipe.  Otherwise he said the rest of it looked almost like the day it was installed, even though it was over 50 years old (probably because there are no trees in my front yard, so no pipe-damaging roots).  He let me look at the camera to see the broken trap, which was tough for my untrained eyes to make out but I trusted his explanation of what I was seeing.  And it made sense since the pothole had been getting worse and the broken trap was near it.  So I had him give me an estimate for the work to repair it.  There was a bit of sticker shock at the $4000 price tag since he had said it would be extremely expensive to dig in the street, but then told me they shouldn't have to do that for my job.  But I guess even without that it wasn't going to be cheap.  I just knew you could get a whole line replaced for maybe double the cost, and I was only getting a small part fixed.  I agreed to have it done but then called a couple days later to clarify why it was so much, and they told me a majority of the cost for any sewer work is just getting the equipment out there and doing the initial labor.  Plus the location of my trap and the need to remove part of the sidewalk made it a little more difficult.  I accepted this and let them do the work as planned.  They did also inform me that because of the broken trap, they were unable to inspect the line further out into the street, so they would do that when they repaired it and then let me know if there were any other problems.

    I was not present when PJ and his partner came out and did the actual job but they spoke to my wife afterwards.  They let her know they took pictures to document the work and it would be on file in their office, just in case the township tried to claim they or we caused any other damage, like to the main sewer line in the street.  They did the video inspection and said the rest of our line in the street was fine (so they didn't try to cheat me into getting unnecessary work done).  They also said they didn't find any large amounts of water around the break and weren't sure the water company's recent upgrades to the water line, which was right next to the sewer line, weren't responsible for the pothole.  They were going to contact the water company to look into it but I never heard back about that.  They put in a new vent, which was near the trap, and also moved it back a bit from the curb (the old one was up against it) as a precaution in case anyone ever drove up over the curb - if they did and their tire sat on the vent they could push it down and break the pipe.  They replaced all the dirt they had removed and covered it with hay (too late in the season to plant grass).  So overall I think the quality of their work was good and I felt a little better about probably paying more than I might have with another company, since they did a thorough job, including documentation.

    However, when I got home I noticed the new vent they put in was much larger than the old one (larger diameter).  That wouldn't be a problem except it was also sticking at least half a foot above the level of the grass, so it was very tall and obtrusive.  The old one was so flat I could run my mower over it.  I don't mind it being slightly raised so I'd have to mow around it, but this one was much higher than any vent I've ever seen in any yard.  I called them to ask them to lower it and they said they would send someone out, but since this was the week before Thanksgiving I knew it wouldn't happen too soon.  Then, about 5 days later after we had some rain, I noticed two gaping holes near the vent where a majority of the dirt either settled and/or washed away, including a large hole underneath the sidewalk.  So now I was worried the sidewalk might crack since it didn't have full support.  I called again after Thanksgiving (especially since I had never heard back from my previous call) and they promised to have someone come out a few days later (the earliest time they had available).  They did come out and lowered the trap to ground level and replaced the dirt.  However, when they went to fill in the pothole with some asphalt, they discovered a large void under the street.  They called the borough and had someone come look at it before they left (I appreciated PJ staying there until the person came out).  Through repeated phone calls with the borough and William Henderson and an inspection by the water company over the next few weeks, it was determined that the water line was not leaking but the cause of the pothole and void were still unknown for certain.  The borough asked if PJ could speak to their engineer to give them more details. I think they wanted to be sure there were no other leaks in the sewer line.  PJ was happy to help but was going in for surgery, so he told me to call the main office, and they said it would be no problem to call the engineer.

    Over the course of the next few months, my borough kept insisting I needed to pay for the full repair of the street. I wanted to see the pictures PJ had taken to see if there was any evidence of what was causing the void, but I found out he only had the pictures on his phone and they were not sent to the office, so it took some time to get them, which bothered me a little as I thought he said they would be on file in the office. But during this time Henderson backed me up because they didn't think the street void was all my fault. They came out to do a test by flushing water into the void to see if it entered the main sewer line. They needed to open up the manhole covers at the ends of my block but both were paved over with asphalt. They took the time (along with the borough engineer) to chisel away and get it open. Unfortunately the one they opened was a dead line, and they couldn't get the other cover off after trying for half an hour. Finally the borough agreed to have a video line run through the main sewer line, which ultimately showed the break was at the joint of my line with the main line, and probably also a small break within my line, which did mean I was responsible. I had Henderson come do the work to dig up the street and repair it. I couldn't blame them for not catching the problem with their earlier video inspection because the cracks can be hard to see, and they wouldn't have been able to notice a break at the joint from their angle. My only issue was that though Mike Henderson told me I was getting a break on the price, it was still another $9000. I had hoped I'd get a better break than that, as now the total cost to replace the street portion and the trap was $13,000, which seemed excessive. But I think the fact that they had to get the equipment out there twice was the big factor. I also had to do some landscaping to add more dirt to the area that was dug up once the warmer weather arrived because the dirt they put there had settled a lot, and another hold had formed. But given the winter we had I can't entirely blame them for that, either.
    So though I wasn't thrilled with their cost (or necessarily their landscaping), I have to say Henderson otherwise was a great company and really had my back as I was dealing with my borough trying to figure out who was responsible for the street repair. They accommodated all my requests and never charged me anything for coming out a few extra times to meet with people, even to try to run the water flushing test. For the kind of service they offered, I can live with the higher cost. I would definitely recommend them and consider using them again in the future.
    - Robert D.
  • I was told I would receive the estimate the next day but I ended up calling them about 2 days after because I still had not received the estimate.  Once I spoke with them they did promptly email me the estimate.  The prices on the estimate seemed a bit high.  The employee I worked with on the estimate seemed to be professional and they have informed me that will work with us on the price if we decide to go with them.
    - melody r.
  • .house was built in 1890...not sure if stone foundation was ever completely re pointed over the yrs, but it had to be done...the guys did a decent job.....i did notice 2 of my shingles that are above the stone, in front of my house, had chipped off pieces.. nobody said anything about it, and we didnt realize it til after the fact.....but overall..the guys were nice and cleaned up everything, and didnt charge us extra to get under the porches in the tight spots...Some other companies that came out were charging extra to do the foundation under those areas.....Chris' price was much lower then anyone elses
    - nancy c.
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