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Pediatric Care reviews in Wilsonville

  • C
    Childrens Clinic

    We chose this clinic for it's location, available on site resources and office hours...advertised evening "walk in clinics".

    First they are always running late, on average about two hours behind scheduled appointments. I learned to come prepared to wait!

    Then the last time we had a regular check up, my 4 year old son had put a small plastic toy up his nose in the wait room and the doctor saw it and when he was going to take it back out....it was about to fall out anyway....she told him to sit still, not move...because it would have fallen out if he had....then ran off to get tweezers, came back told him to blow his nose....and the toy came back out....all well and good, we all thought it was funny at the time...until I got the bill and the portion for the "Nose extraction" I kid you not, was $575! We have a high deductible insurance and I would have had to pay for that out of pocket...this was something that was about to fall out on it's own and he blew his nose and it came right out while she was holding her tweezers and a tissue.....I called and asked if there had been a mistake...which got their attention, then after pointing out the situation they "reduced" that part of the bill to $75.Really, I had to pay $75 for something that was about to fall out.

    Next time my daughter had a splinter in her toe.....the doc felt she wanted to make a cut to get it out, well she wanted to give her a local shot to numb the toe....my daughter panicked, she was 6 at the time, and between the doctor and the nurse trying to hold my daughter and numb the toe with the shot, the doctor pushed the needle through my daughters toe into the nurses finger and back out through my daughter's toe! Now we had to wait for the nurse to get tested for all kinds of stuff and to wait about a month to find out that our daughter was not exposed to anything really bad....and they at one point considered having our little girl get tested so the nurse would know she was not exposed to anything, but our little girl had been going there her entire life and they had her medical records....really get her tested after they did that to her....anyway bless the nurse, she said she agreed it was not necessary, 'cause it would have meant that our little girl would have to have blood drawn and she was pretty upset after the toe incident, and did I mention....they never got any splinter out of the toe....I ended up soaking her foot in Epson salt foot baths for that.

    Now my son has an ear issue, and I called the advise nurse today, they said: oh it's probably an ear infection, so I asked for the walk in evening hours....that are supposed to be available for just such last minute issues that need antibiotics now....and they said that it didn't qualify, but he really needed to be seen, but there were no appointments left today and neither tomorrow. So I said, never mind...thinking I'll go to Zoom care, and then got a lecture for not waiting until next week for an appointment...Anyone with a child with an ear infections knows you can't wait 4 days for antibiotics, the ears hurt and they need antibiotics. I guess they didn't want to take patients tonight.

    After this I'm looking for a new pediatrician/clinic to take the kids to. Would not recommend this clinic to anyone.

    - Eveline C.
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Pediatricians in Wilsonville

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