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Septic Tank Cleaning reviews in West Linn

  • A
    The job was well executed. Compliments to everyone at Speedy Septic. Hayden Buley was very quick to respond to my request for an estimate. I called several other septic system installers on listed on Angie's list who were either booked far into the future, or who did not respond to messages. Hayden made an appointment and came out to inspect the site as agreed and on time. He was very personable and professional. He set up a second meeting involving Mr. Rooter. He then provided an emailed cost estimate. One uncertainty in cost was whether the drain field needed to be replaced. This could not be determined until it was unearthed and inspected. Fortunately the drain field was still functioning well. A new distribution box was needed, and the drain field pipes were cleaned with the "Jetter" and all was well. The job took a little longer than planned due to bad weather. Our only winter snow and ice storms happened while the job was underway. We live on a fairly high hill and the snow and ice conditions were fairly bad, so I can't fault Speedy Septic for having the job take a little bit longer than planned. Then made sure that we had functioning toilets throughout most of the job, always when their work day was done. I'm happy to report that original cost estimate was very accurate. Compliments to all of the Speedy Septic and Mr. Rooter crew. They worked hard in some very cold and nasty weather to get the job done.
    - Richard W.
  • A
    IIt went well from start to finish with Speedy Septic and we were
    very happy with their  services.
    We were overdue to have our septic tank pumped but did not know where our
    septic tank was located and had not been able to get a map from the county. We
    had previously called a different septic tank company our neighbor had used.
    They came out and because an inspection port could not be located pulled our
    toilette and put down a camera. Then they went outside and located where they
    thought our septic tank was and we put up flags. They thought it was over 4
    feet down so wanted to call in an excavation crew, which we did not want to do.
    I was advised to call them once the septic tank lid was located and they would
    pump it out but I would likely need to call someone else to put in the riser
    due to their schedule. We decided to have our landscape gardener do some
    digging to try and locate the tank but that was not successful.
    We decided to go on Angies List and find a different septic tank
    company that could do the entire job. Speedy Septic had great reviews so we
    called them and I was told they could do the job from start to finish. While I
    was on the phone they went out on the internet and located a map for our septic
    tank and sent it to me for no charge before I had decided to use their
    services. We hired them and they came out within a few days. In less than 15
    minutes they had located our septic tank lid about two feet below ground by using
    the map, a probe and looking at the slope of our lawn. It was about 25 feet
    away from where the previous septic tank company had told us it would be. In
    less than an hour they had located and uncovered our septic tank lid and both
    drain field inspection ports on our lower lawn with a minimum of digging because
    their location skills are excellent. They pumped our tank and were done with
    the job in about two hours. They explained everything to me in detail and
    answered all my questions. They also explained how our septic tank works and
    how to care for it in the future. I was offered the option of having risers
    installed and they explained they would need to obtain the parts and have a
    team come back to install the risers (which was an additional charge). We had
    them come back to install the risers and again they did an excellent job and
    also made every effort to accommodate my schedule and answer all my questions. 
    - Karen G.
  • A
    Excellent.  Cleaned the filter as well as pumping out accumulated waste.  Except for the truck noise, you would not know they were here. Recommended pumping again in 6 years.  Excellent service!
    - sally q.
  • A
    Technician was friendly and helpful, explained underlying problem with my leach line and pumped tank.  Cleared leach line for now but will need further repair in the future as line has sunk slightly and roots have intruded.
    - kyle h.
  • F
    We scheduled a Septic tank inspection at 8:00 AM Thursday November 21, 2013. nobody came. When I called the office, I was told that the appointment was changed to 3:00 PM. then they changed appointment to 1:00 PM again.

    After the tank was inspected, I was told that the tank was leaking and the tank needs to be replaced, I was told that the office could provide an estimate on repair cost in one or two day.

    The next day, I called the office, requested an repair estimate cost, I was told it could be done in 1 or 2 days. I told her that we were purchasing the house and need an estimation to make decision, my real estate agent also called them.

    After that, we called them several times, unfortunately, until today, 12/8/2013, more than two weeks after the inspection, I still have not received an estimate repair cost from this company.

    - Jenny L.
  • A
    The service man arrived on time and was very knowledgeable about how to find the tank.  We had recently purchased the home and had no idea exactly where the tank was.  He located the tank, pumped and inspected it.  He showed me some areas to watch and gave tips on living with a septic system rather than the city sewer water we were accustomed to.
    - Laura C.
  • A
    NW Home Services LLC
    John was prompt friendly and professional. Our old septic was worn out and clogged. After getting a 2nd opinion on our bad septic we decided to go with NW Home Services. The team got to work fast and was able to drill a new sewer line under our driveway with no big trough to fix or repair. Job was completed on time, excellent cleanup and on budget. John lined up the permit and took care of everything. This was our rental house in Lake Oswego.

    We would hire NW Services again in a heartbeat. Luckily for us our other properties are on sewer already.
    - john o.
  • A
    He arrived promptly and determined that the problem lay between the tank and the drain field.  He then dug up the distribution box and cleared the blockage between the septic tank and the box.  He explained our ancient system to us and then filled out an inspection form for us to use when we list our house in the next couple of months.  Work seemed to be done professionally and in a timely fashion.  Hopefully we will not have to call them before we move, but if there is any new issue, we would not hesitate to use this service again.
    - JANET H.
  • A
    We live on a very steep incline and it didn't bother them at all. Most companies tried to quote us $5,000 extra for working on a steep location but Lil Stinky provided the least expensive service and they did a GREAT job! They even cleaned up everything after they were finished. They were friendly, affordable and extremely professional.
    - Elise C.
  • A
    Oregon Wastewater Services Inc.
    Paul is very knowledgeable and conscientious. I had an emergency situation that my regular septic people were unable to help me with. This was the first time I used Angie's List and I am sold! Paul was great. He was able to get my problem under control the same day. He ordered the required parts and followed up. He will be my regular septic guy from now on. His company is highly recommended.
    - KATHY S.
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Septic Tank Services in West Linn

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