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Dog Grooming reviews in West Linn

  • F
    THE DOG CLUB OF WEST LINN
    Groomed two dogs and cut their ears so bad and never informed us about any trouble or problem and when I brought it to their attention they wanted to give us a coupon for a free grooming but wouldn't return the funds until I insisted. Owner never responded for 3 weeks and then only after I complained to the coupon book company. They defended the groomer and had no excuse for why a pet owner was not at least informed of the problem. Our vet was horrified. We have photos and the owner blamed us for not calling her directly despite them not giving us any contact info at the store. Never again!
    - Timothy S.
  • F
    Wash���n Roll Mobile Pet Grooming
    I have used this company in the past and was pleased. This time we booked an appt and after my daughter waited around all morning she was called and told the truck they needed was in the shop and they had to cancel. She was also told the truck had gone in the day before? We re-scheduled and asked for latest appt. Soonest was 1 1/2 weeks out. I called to confirm the 3:30 time would work and was told yes. They called and cancelled at 3:00 saying the groomer was done earlier so owner was sending her home since they paid her hourly? Will never use company again. Very unprofessional.
    - MARLA E.
  • D
    GONE TO THE DOGS
    We just moved to the area and were stunned by prices. We thought their price was reasonable. Especially if you purchased a community discount card to use each visit.
    They were very courteous and prompt. They finished on time. I loved the price. But I was not happy with the cut. I gave them a second chance and used the other groomer - hoping she could do the job. But neither one were able to give my dog the cut I wanted. Either the face was crooked or they couldn't get her face and eyes clean enough. I prefer a West Terrier cut on my Shih Tzu. I can't even describe what I got. It wasn't horrible. It just wasn't the service I got before I moved here. I'm still looking. I've tried 4 or 5 salons so far. I've resorted to doing her myself (my work is better - but not great!).
    - Robert S.
  • A
    Oregon Dogs Inc
    Our King Shepherd "McKinley" was a 120lbs. of matted and muddy fir .When she appeared out  from the doggy play room she had transformed into dog show dog quality, "Super Star" . I was amazed how beautiful she appeared and how overwhelmingly happy and proud my " McKinley" was . I would definitely use them again if i could get another appointment ,OregonDogsinc. are very busy on the weekends,so last second appointments are difficult to come-by .  Make plans ahead of time and they will do there best to accommodate you .

    - CLYDE B.
  • F
    THE DOG CLUB OF WEST LINN
    The groomer cut my dog twice. The first time, I figured it was an accident because she got too close to his skin. Accidents happen, and it wasn't at terrible wound, just a nick, so I took him there a second time. This time he was very reluctant to go with her and I couldn't understand why. I thought it was because he wanted to play with the other dogs, and she was taking him to another part of the building. When I got him back, I discovered that she had cut him again, this time in a place no male dog should be cut! She told me he had gotten very nervous so she had to crate him. Yet I wasn't called about this until she gave up, hours later! This is not a nervous dog. He is friendly and will go anywhere, and although he has never been fond of being groomed, there was never a problem with my former groomer, who retired. What's worse is that I wasn't told about the nature of the cut until I discovered it myself. Also, I was not told that he would be part of a grooming assembly line where other dogs would be groomed at the same time by the same groomer. Although this may be standard operating procedure, I should have at least been informed about it. Not all groomers operate this way. I will never go back, and I would encourage you to avoid the place as well.
    - Pam V.
  • A
    THE DOG CLUB OF WEST LINN
    This was my first experience with this business for dog grooming. My breed of dog can be challenging to groom with a double coat of thick hair, and my experience with other groomers has not been particularly positive-for me and for my dog. When I picked up my dog after the grooming today, he was energetic, happy and very very nicely groomed. I strongly recommend the grooming service at The Dog Club Of West Linn based on this experience.
    - Tim T.
  • B
    THE DOG CLUB OF WEST LINN
    The crew at The Dog Club is very professional. We've taken our dog there to be groomed about four times and each time they're very good to our wild pup (he's highly excitable); they make sure he looks fabulous and they consistently make him look the way we like - with his hair cut to the same length around his body yet kept longer around his face and his tail. Sometimes it does take them longer to complete the task than we were told and it has caused some scheduling issues around pick-up time, but we're still going to continue bringing him there as long as they'll have him!
    - KELLY M.
  • A
    CAT CARE PROFESSIONALS
    We were very pleased with the care our cat received. The doctor took quite a bit of time taking medical and social/personality history, things other veterinarians had never dealt with. She made dietary recommendations. She anesthetized our long-haired cat and shaved her for the summer weather - and then the office called back twice in succeeding days to be sure the cat was reacting well! We had been taking our cats to another veterinary practice, but will change immediately to Cat Care Professionals.
    - ELIZABETH B.
  • A
    PAWS N MILWAUKIE
    Above amount paid is for the 4th and 5th session as a combined amount. Very reasonable and careful people! A joy to be with. Marnie loves to see them and their wonderful male standard Poodle. I can not say enough good things about Melanie and her work is the best. The shop is a pleasant place and has easy access and lots of parking, which was important to me.
    - LORI S.
  • B
    Wash���n Roll Mobile Pet Grooming
    WASH N ROLL IS A MOBILE PET GROOMING SERVICE. THEY COME TO ME!! OUR DOG IS PICKED UP AT MY DOOR, GROOMED, TRIMMED AND RETURNED. WE USUALLY GET THE SAME TECHNICIAN WHO KNOWS OUR DOG AND KNOWS HOW FRIGHTENED SHE GETS. THEY ARE VERY GENTLE WITH HER.
    - Margaret T.
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Dog Groomers in West Linn

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