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Cleaning reviews in West Linn

  • A
    Northwest Shine
    We live on a sloping piece of property, with the majority of our windows being second story, and we have extensive landscaping around the house w/patios & decks, so logistically it is tricky, but NW Shine negotiated the obstacles, and did a superb job. The person doing the job was very professional. You would not have known there were here had it not been for sparkling windows and clean screens
    - Sharry A.
  • F
    Pnw carpet service
    Jonathan and Tyler were in good communication regarding setting up an appointment. Date/time agreed on 7:30am for walk thru to see the job. Received reminder email which stated 7am time when we had previously agreed on 7:30am. Emailed back stating the confusion and Tyler returned email stating 7:30am was correct and confirmed for next morning. Waited 35-40 minutes and no Jonathan or Tyler. I was late to work, so headed out of house when front doorbell rang. Once at door, Jonathan and Tyler were in van ready to leave. Told them how disappointed I was in their lack of punctuality and walked them thru home. Different reasons were given with regard to lateness...Jonathan commented on how they were up until 4am on a big job, one of them mentioned they had me on the schedule for 8am despite confirming 7:30am the day before. Jonathan offered a discount for the cleaning and he would throw in a carpet protector. We parted with the understanding that Jonathan would email a quote and dates of availability to move forward with the cleaning. NEVER HEARD BACK!
    - Julia T.
  • A
    Appliance Guys Inc
    Sean showed up on time and got right to the job of removing and replacing the door gasket on our Fridgidaire front loading washing machine. You need a pro for this; it took Sean at least 20 minutes and it wasn't an easy job--and he's done it before. Our dryer's vent--which goes thru the bottom of the floor--had come loose and was filling the utility room with warm air whenever we used it. I spent about 2 hours attempting to connect it but whenever I lowered the dryer back on to the floor the connection slipped. Sean used a better ducting product to keep the pieces together, but it was mainly that he was a big, strong guy and could lift and lower the dryer while keeping it horizontal. The connection was secure. He solved both problems in one hour.
    - Gary S.
  • A
    Better Air Northwest
    Eric and Chris were great! They were courteous, friendly and very thorough. They explained everything as they worked and showed us what they found during and after the cleaning. It was easy to book an appointment and their prices were quite reasonable considering we had the ducting for 2 furnaces on 4 levels plus the dryer vent cleaned. Would definitely use again.
    - Carol F.
  • A
    BenchMark Restoration & Cleaning
    Great! The technician was punctual and he called to let me know that he was on his way. He was extremely well trained, knowlegeable and professional. He worked quickly and my carpet beautiful and clean.
    - Lynn A.
  • A
    New Vision Floor Care Professionals
    It went terrific! I called up. David had had a cancellation so he could come over in an hour. He arrived when promised, we discussed the scope of the task, he began working, I walked my dog, and when I came back the job was nearly done. He also gave me lots of good tips on floor care, specifically for carpet and hardwood floors. By the next morning the carpet was DRY and I was able to put the furniture back in place. This was a totally satisfactory service call.
    - KARIN S.
  • F
    Clearly Amazing Window & Gutter Cleaning
    Clearly Amazing has been washing our windows since 2011 and I had been happy with their work. Over the years the business has been sold twice but the quality remained the same. When I made my appointment in March the woman on the phone asked about the number of windows and calculated that my cost should be about the same as it was last time. Last time I paid $226. This year was a different story. I scheduled 2-3 weeks in advance and asked for the first appointment of the day which is 8-9 am. About a week after scheduling, they called and asked if they could change my appointment to 1 pm. No problem, I switched my appointment. I was told they will call to confirm the time of arrival. The day before my appointment they called again and asked if I could switch to 11:00. It was not convenient but I said okay. By 12:00 I had not seen or heard from anyone so I called the office. Jessica was apologetic and said she would call the technician. At 10 minutes before 1:00 I received a call from the technician saying he was about 20-30 minutes away. He arrived around 1:15 for an 11:00 appointment. I recognized the technician from previous years, he had always been kind and conscientious. He didn't realize he had been scheduled at 11:00 because he was told we would be his 3rd job of the day. Obviously the communication within the office is very poor. AND the cost was going to be significantly higher than I was quoted on the phone. I explained to Maciel that he was over 2 hours late (through no fault of his own) and coupled with the higher prices I was going to skip having my windows washed. I spoke with Jessica in the office and explained what had taken place from my perspective. She was very apologetic and offered to reschedule my appointment. I told her I needed to think about it. When I spoke with her the next day, she offered to reduce my price and wanted to reschedule. All of our conversations had been polite and she continued to apologize but by this point I was not interested in rescheduling. I am sorry to say I will not be using their services in the future.
    - Nancy K.
  • A
    PDX Carpet Cleaning
    Steamed cleaned grout in two bathrooms. Showed up on time; friendly attitude. The only caution is that if you have thin non-sanded grout lines, the steam cleaning may knock out some of the grout depending on the condition. This required some repair on my part but everything came out okay. I'll still steam clean them next time.
    - MICHAEL B.
  • A
    The Duct Guys LLC
    They did a great job. Good communication prior to arriving, showed up on time. Found a disconnected heat duct in our crawl space and reconnected it for no charge. Great people, we were glad to have hired them.
    - Dana S.
  • A
    Nicholas Carpet Care
    Super impressed by the professional and friendly staff - Nicholas Carpet Care came out this morning to clean my living room area carpets and they were very fast, thorough and my carpets look like new. Love the 12 months spot and spill warranty that comes with each cleaning! Highly recommended ( and I am VERY hard to please :)
    - Daniela J.
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Cleaners in West Linn

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