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Chimney & Fireplace reviews in Troutdale

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    All Fuel Installation & Service
    I honestly can���t find the words for how wonderful this experience was. From the first call to the end they were very knowledgeable, professional, and punctual! Eric was great explaining what I would need and why I needed it due to new codes. I had had a chimney fire prior, and I felt good knowing he is also a fire inspector, it brought me full confidence. Skylar and Ted performed the install... these guys are great! They work well together, are very respectful and seemed genuinely happy to be helping. They even picked up my new stove at the dealer for no extra charge! I will never use anyone else in the future. Lastly, the office staff is friendly and are happy to answer any questions. All Fuel is a top notch company! Thank you for making my home safe again . Lauri Nicholson
    - Lauri N.
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    All Fuel Installation & Service
    I had Jason out for a gas fireplace service. He was on time and very professional. He made sure it was in tip top shape for the winter weather that���s soon to come. I will definitely recommend this company and use them in the future. Thanks All Fuel team!
    - Gina R.
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    American Chimney & Masonry
    We had purchased a chimney inspection and cleaning through Angie's List and, when the inspector found that there was no cleaning required, were charged less than we expected and were given a thorough assessment of the state of our fireplace and chimney and an estimate for the necessary repairs. Our chimney needed the crown rebuilt and extensive repairs to the tuck pointing and flashing on the exterior bricks. When time came to do the repairs, I again contacted American Chimney & Masonry as the estimate they had given us proved to be among the best we received and their reputation for quality work and our previous experience tipped the scales in their favor. Shawn did an excellent job of fixing everything that needed to be fixed and, after a long day of work, cleaned up the job site well. The tuck pointing he did is superior to the original, as is the new crown on top of the chimney and the new flashing. They are scheduled pretty far out, but I think that's an indication of the quality of their work - they're quite busy because they're quite good. It may take a bit, but it's worth the wait.
    - Tim T.
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    All Fuel Installation & Service
    They tried to help me over the phone. Thought we had it done but no. So they came out and found problem and fixed it. Also since he was here he cleaned it and put new embers in and set it up perfectly. Great customer service. all employees I have dealt with from there have been very professional and very nice.
    - David D.
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    All Fuel Installation & Service
    All Fuel has been amazing from the very first initial appointment for the estimate throughout the process as we met the rest of their employees for various reasons (estimates, financing, selecting colors, installation, etc.). Seriously, one of the absolute best experiences I have had working with contractors. Everyone was incredibly friendly, responsive, professional, knowledgeable and patient throughout the process. Despite our many questions, concerns, etc., the company���s employees never missed a beat in addressing our needs. Usually when you work with multiple people in a company your experience varies from one to another in terms of how professional, friendly, patient, experienced, etc., that they are - not with this company. Completely amazing experience regardless who you encountered. Within days of having the work started, I have already recommended them.
    - Tami P.
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    Evergreen Gas Heating & Cooling
    I was given a 4 hour range for expecting the workers to arrive. The office kept me posted on the time to expect the workers on the day of the event. They were at the latter end of the range and I was initially a little tired of waiting BUT with that said, these two young guys were FANTASTIC! They were respectful of my home and any mess that might happen. They were very educational about what was going on with my insert and helped me to understand what I needed to do in the future. I was very happy with the service and the dollar amount was well worth the education and sense of peace that my insert was in top running order. AAA+
    - Marlena N.
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    Chimney Sweep Specialist
    Travis and his technician were right on time and the work was done in no time at all. Travis felt the crown needed more work and so he replaced and rebuild it at no additional charge. They added the new cap and put a water seal on the complete chimney. They were very professional and showed me the work they did including a picture of the crown work. Extremely pleased with their work and would recommend to everyone.
    - Shirley K.
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    Phil's Fireplace
    Our fireplace had not been turned on since 2009/2010 and really needed to be cleaned and inspected. The logs had shifted over time and the black paint inside had cracked and was pealing.  And the glass was grungy.  Phil's Fireplace was having a half off special discount on cleaning gas inserts.  I bought the special, set up a time and he showed up promptly on time.  He was very knowledgable, efficient and quick.  Everything was vacuumed out, dusted, cleaned and the black repainted black.  It looks brand new.  While he was cleaning he found that there was a problem with the starter/ pilot light assembly that made turning on the fireplace non existent.  He said he needed to see if the new assemblies could be retrofitted to the old system that I have.  If yes, then 100$ repair, if not, then the price to fix the fireplace would be around 300$.  Since I was not expecting a repair event I told him to go ahead and clean it out and I would give him a call when I had the money for the fix.  I really liked the work Phil did and will definitly be calling him back to fix the fireplace when I have the funds.
    - Gabrielle W.
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    Master Sweep
    He called before he came and was punctual.  We were given detailed information about our wood stove, even advising us
    that when we sell our home in a few years, we need to have an updated woodstove. He was friendly and professional.
    - Michael H.
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    Master Sweep
    We are in need of a small repair so he gave us a quote for that along with a couple other items we inquired about.  The gentleman was very professional and knowledgeable.  Came within the time frame given and went over everything in detail with us.  We are currently considering the options for repair so have not yet used complete services but I wanted people to know they are stand-up business.
    - Eugene N.
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