John's Waterproofing

B231 REVIEWS

Founded 1974 • Angie's List since October 2005

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Hours

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Company Contact

201 Airport Rd

Silverton, OR 97381

Description

80 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. CCB#15830 ADDITIONAL PHONE #'S: (800)810-5883, (503) 873-5650, (503) 233-0825 & (503) 364-3978. Additional e-mail: marisol@johnswaterproofing.com. Uses licensed contractors for plumbing work....

Verified Reviews

231 Total Reviews
Read reviews by category
Basement Waterproofing (216)Wells and Pumps (48)Drain Pipe Installation (27)Plumbing (16)Foundation Repair (5)Mold Testing and Remediation (4)Heating and Air Conditioning (3)Insulation (3)Basement Remodeling (2)
Showing 1-10 of 231 reviews
B

RATED

07/05/2019

The estimator, Jacob, was very professional and provided several options. His bid was competitive. After negotiating a price, the work was scheduled for a few weeks later. The three-person crew arrived on time and got right to work. They did a good job keeping the interior of our home clean. However, some of their work was substandard. They failed to secure the new vapor barrier adequately in seve...

DESCRIPTION OF WORK
John's installed a gravity-based interior french drain around the perimeter of our crawlspace to mitigate minor pooling of water beneath the vapor barrier. John's also removed and replaced the vapor barrier.

CATEGORY basement waterproofing

COST $4,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/01/2019

D

RATED

06/27/2019

I accepted their recommendation of a solution that would fix the moisture problem in the crawl space, 16 months ago. I paid $7,000 for a sump pump, drainage lines and a 6 mil vapor barrier. Their representative just came out and said. "you have high humidity in the crawl space and mold is starting. We recommend taking out the 6 mil barrier and doing a full encapsulation and foam installation for a...

DESCRIPTION OF WORK
water proofing my crawl space

CATEGORY basement waterproofing

COST $7,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 02/08/2018

A

RATED

06/27/2019

Lupe and his crew were AMAZING. He took the time to review our project in detail prior to starting any work to be sure we got what we wanted. He was incredibly professional and helpful in making decisions. He and his crew were outstanding and we are so thankful they completed our job. Our only regret was that we didn't call sooner. Thank you so much Lupe! Keep up the hard work and we hope you are ...

DESCRIPTION OF WORK
Drainage needed to be directed into a system away from the house.

CATEGORY basement waterproofing, wells, drain pipe

COST $1,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/15/2019

F

RATED

05/24/2019

We are finishing our basement so I needed them to come and install the thermal dry wall which they did well; a few weeks later, another technician installed the dehumidifier. However, they told me it wasn't the appropriate one for my space and what I needed. I had explained to the salesman exactly what we were doing and he had recommended this specific dehumidifier. Once we were ready to put up th...

DESCRIPTION OF WORK
Install a Thermal Dry Basement Wall barrier, a pump and a dehumidifier.

CATEGORY insulation, basement waterproofing, wells, basement remodeling

COST $13,500

SERVICES PERFORMED? Yes

WORK COMPLETED ON 05/06/2019

A

RATED

05/07/2019

John's worker group was always punctual during the time work was being done, five days time altogether. No issues as logistics and possible issues were worked out ahead of time. There was unbelievable junk left behind by past repairman and construction crews. It was all hauled away and after John's was finished we had a completely defined, insulated and encapsulated area. Our heating bill was way ...

DESCRIPTION OF WORK
Mold Removal and Crawl Space Encapsulation

CATEGORY basement waterproofing

COST $18,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/15/2018

A

RATED

02/27/2019

Luis and his crew arrived on time. Luis went over with me all of the items that needed to be done, and kept me informed throughout the process which took 5-6 hours. We had not planned to have the debris (large rocks) and furnace removed, but Luis offered it and we gladly paid for the extra time - well worth it! Luis and his two crew members were very friendly and did an excellent job. I would not ...

DESCRIPTION OF WORK
New vapor barrier in crawlspace, concrete pier pads added, insulation tacked up and bare spots replaced, debris including old nonfunctional furnace removed.

CATEGORY insulation, basement waterproofing, foundation repair

COST $1,750

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/18/2019

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RATED

01/28/2019

I had someone come out and review my basement for a quote. They never followed up. Their customer service department asked me to rate the experience and I let them know I had not received a bid - they responded it would come within a day. I never heard back.

DESCRIPTION OF WORK
basement waterproofing

CATEGORY basement waterproofing

WORK COMPLETED ON 01/28/2019

A

RATED

01/09/2019

Spot on! Wife was extremely happy that the crew came in and performed all work in the time estimate given. Very clean and professional. Expensive, but I had insulation that needed replacement, prior rodent infestation, and drainage issues. All now clean!

DESCRIPTION OF WORK
Had crawl space completely sealed.

CATEGORY basement waterproofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/08/2018

A

RATED

08/23/2018

Carolann was informative and knowledgeable and helped us to decide what worked best for our situation and budget. The work was scheduled in mid-June and was done on time. The crew worked very hard, in hot temperatures. They cleaned up after themselves and the crew leader was available to answer questions and explain what was being done. We will see once the rain returns, how the pumps work, but I ...

DESCRIPTION OF WORK
They put in 2 sump pumps, dug trenches and put in pipe, covered in a sleeve, gravel on top and a 10ml vapor barrier.

CATEGORY basement waterproofing, wells

COST $9,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/18/2018

SERVICE PROVIDER RESPONSE

thank you for the great review I will get it over to your team :)
A

RATED

06/30/2018

It went great. They were there on time. Lupe Alvarado, the foreman, kept me informed as to what they were doing, gave me a suggestion or two on what we could do, and got the job done efficiently & completely. Although they had allowed the entire day, it took only around 5 hours. They cleaned everything up perfectly.

DESCRIPTION OF WORK
Replace vapor barrier in crawl space & replace drainage pipe on side of house

CATEGORY basement waterproofing, wells, drain pipe

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/29/2018

SERVICE PROVIDER RESPONSE

Thank you so much for this amazing review I will get it to Lupe and his team!

Services Offered

Waterproof Basements and Crawl Spaces using Basement Systems products, Air Sanitizing, Air Purifying, & Mold Proofing.

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
NO
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.